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Electric Operations is committed to providing safe and reliable electric service to Eversource customers. The organization is comprised of the following 5 major groups., Electric Field Operations, Emergency Preparedness, Planning and Scheduling, and Substation Operations and Field Engineering and Communications.
Job Responsibility:
Provides leadership to ensure the safe, timely and efficient completion of work efforts relating to the construction, operation, maintenance, and emergency restoration of the electric distribution and transmission systems
Ensures effective coordination among and between individuals and departments in the district/division
Actively promotes and enforces a safety-first work environment and positive safety culture
Engages and motivates employees to deliver the best possible customer experience
Accountable for the safe execution of field activities
Sets safety expectations with employees
Resolves safety issues/concerns in an appropriate and timely manner
Communicates safety lessons learned and promotes continuous learning of safe work methods, practices, and procedures
Makes decisions and prioritizes work to ensure the safe and appropriate use of assigned resources
Sets clear expectations and provides ongoing feedback to employees regarding their performance
Effectively addresses performance issues
Conducts comprehensive performance reviews
Responsible for the proper application of local union contracts and agreements
Works with managers and employees to resolve grievances and concerns in a timely and complete manner
Participates in pre-construction reviews and other activities to ensure the timely and efficient execution of field operations
Coordinates work with other utilities, other Eversource departments, and outside contractors as necessary
Ensures work complete within budgetary guidelines
Prepares, reviews, and approves time, expense, materials and other company records in an accurate and timely manner and in accordance with established guidelines
Demonstrates and role models a customer-first attitude
Seeks to quickly resolve customer issues by collaborating with employees and other departments
Fulfills storm duty assignments and participates in on-call rotation as required
Requirements:
Working knowledge of methods, work practices, and procedures regarding the safe construction, operation, and maintenance of electric T&D facilities and infrastructure at both secondary and primary operating voltages
Possesses strong analytical and problem-solving skills
Must maintain switching and tagging qualifications
Must have a strong knowledge of computers and related technology and have the ability to learn and utilize available information technologies
Ability to use PC desktop applications (e.g., Microsoft Word & Excel)
A Bachelor’s Degree or equivalent related experience required
Five (5) or more years of related experience is required
Valid Motor Vehicle License required
Nice to have:
Previous experience in electric distribution is preferred
Previous experience in a supervisory role is also preferred