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Supervisor - Department Store

United Kingdom, Belfast Employment contract 31450.00 GBP / Year · Job Posted July 03, 2026
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Job Description

FRASERS is a department store group with locations across the UK and Ireland and is one of the best-known names on the high street. With a heritage that spans over 170 years and a portfolio of over 500 global brands, we are now entering into an exciting new future of our brand as Frasers and are looking for dynamic candidates to join our team. An exciting opportunity has arisen for a talented Supervisor to join our Belfast store and play a key role in its continued success.

Job Responsibility

  • Drive the commercial success of the store and drive store performance
  • Identify key opportunities to enhance performance in line with current trends
  • Support the store leadership team in the implementation of strategic plans to achieve departmental goals and objectives
  • Analyse data and key performance indicators to make informed commercial decisions and drive KPIs
  • Lead and inspire your store team, providing guidance, coaching, and support
  • Build lasting relationships with internal and external stakeholders
  • Support in driving the team's personal development and progression
  • Train coach and upskill the sales team
  • Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures
  • Support the store manager to drive performance in line with retail priorities
  • Support the store manager in monitoring and achieving store-level KPIs
  • Ensure wage controls are met on a weekly basis
  • Control stock movement, run accurate store audits, and implement visual standards to company guidelines

Requirements

  • Minimum 1+ year experience in premium or luxury fashion retail, ideally in a supervisory or management-related role
  • Proven ability to support, motivate, and guide team members in a fast-paced retail environment
  • Strong track record of achieving sales targets and delivering results
  • Good product knowledge, including brands, fashion trends, and materials
  • Understanding of retail operations, including merchandising, stock control, and loss prevention
  • Strong verbal and written communication skills, with the ability to build positive working relationships

What we offer

  • 28 days holiday a year, inclusive of bank holidays
  • 20% Staff Discount across all Frasers Group Stores
  • 40% in store uniform discount
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Commission-led bonuses across a wide range of products
  • Long Service awards
  • Discounted Gym membership
  • Excellent career development opportunities
  • Wide range of Development Courses with National Qualifications
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