Supervisor, DC Operations Job at Liverpool Football Club (Whiston)

Supervisor, DC Operations

Liverpool Football Club

Location:
United Kingdom , Whiston

Category:
Logistics

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

We have an exciting opportunity for an individual to join our Liverpool FC team as Supervisor in our Distribution Centre. Our warehouse is at the centre of our business, so we are looking for a highly motivated supervisor with the ability to establish and maintain positive relationships with people at all levels. You will be responsible for managing all day-to-day warehouse operations. The Supervisor leads a team of warehouse operatives during their shift, ensuring safe, accurate, and timely completion of all operational tasks.

Job Responsibility:

Lead the team during the shift to ensure all tasks (inbound, picking, packing, replenishment, outbound, returns, production/personalisation) are completed to standard and on time
Allocate work to colleagues, balancing resources against workflow and priorities set by the Operations Manager
Monitor progress throughout the shift, resolving issues quickly and escalating where required
Conduct effective shift handovers, ensuring continuity of operations
Directly manage a team of warehouse operatives, setting expectations for productivity, accuracy, and behaviour
Provide clear briefings at the start of shifts, communicating priorities, safety reminders, and performance targets
Motivate and support the team, recognising good performance and addressing underperformance
Function as first point of escalation for team issues, escalating to Operations Manager when appropriate
Ensure operatives follow correct processes for scanning, put away, picking, and replenishment
Conduct spot checks and cycle count on shift to maintain stock accuracy
Investigate and resolve immediate stock discrepancies, escalating patterns or key issues
Monitor handling of damages, returns, and quarantined stock to ensure compliance
Monitor team KPIs in real time (pick/pack rates, accuracy, errors, throughput) and take corrective action where needed
Identify process or workflow issues and suggest improvements to the Operations Manager
Ensure colleagues follow standard operating procedures (SOPs) at all times
Support recruitment, onboarding, and training of warehouse operatives
Coach colleagues on best practice and reinforce training on systems, equipment, and safety
Monitor attendance, punctuality, and conduct within the team, raising issues to the Operations Manager
Foster a culture of accountability, teamwork, and respect
Ensure colleagues comply with H&S requirements: correct PPE, safe manual handling, and adherence to safe systems of work
Conduct daily safety checks in work areas (housekeeping, equipment, walkways)
Immediately report and investigate accidents, near misses, or unsafe behaviours
Enforce compliance with company policies, security rules, and loss-prevention measures
Deliver clear daily briefings and toolbox talks
Maintain effective two-way communication between operatives and management
Provide accurate reporting of shift activity, issues, and outcomes to the Operations Manager

Requirements:

Previous, recent experience of working within a DC environment in a similar position
Excellent knowledge of DC operations and business key trading periods
Excellent understanding of Health and Safety regulations and managing health and safety on a day-to-day basis
Strong leadership and the ability to drive a team to achieve targets
Can do attitude
Ability to work as part of a team
Ability to use own initiative and make operational decisions
Excellent communication skills both written and verbal
High level of accuracy and keen eye for detail
Ability to effectively prioritise a demanding workload
Positive and flexible approach to new challenges

What we offer:

Contributory pension scheme matching up to 5.5%
Life Assurance Cover
Free financial guidance and mortgage advice
Car salary sacrifice scheme for affordable driving
Cycle to Work scheme to keep you active
Purchase season ticket loans for easier commuting
Exclusive shopping discounts & cashback with top retailers
Will Writing Service for future planning
Employee Assistance Programme for confidential support
Medicash Health Cash Plan for everyday healthcare needs
Volunteering opportunities to give back to the community
Special LFC perks – retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches, events & concerts
25 days holiday (plus 8 bank holidays and the option to purchase up to an additional 5 days)
On-site parking

Additional Information:

Job Posted:
March 20, 2026

Expiration:
March 26, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Liverpool Football Club - All Job Offers

Job Link Share: