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As a Cycle Tech at Evans Cycles, your primary responsibility is to provide expert bicycle repair and maintenance services to customers. You will ensure that customers' bicycles are serviced, repaired, and maintained to a high standard, while also providing excellent customer service and advice.
Job Responsibility
Provide expert bicycle repair and maintenance services to customers
Perform a wide range of bicycle repairs including brake adjustments, gear tuning, wheel truing, drivetrain maintenance, and suspension service
Troubleshoot and diagnose mechanical issues accurately
Assemble new bicycles according to manufacturer guidelines and store standards
Interact with customers to assess their bicycle repair and maintenance needs
Provide recommendations and cost estimates for services
Assist customers in selecting appropriate parts, accessories, and upgrades
Conduct safety inspections on bicycles
Ensure that all repaired bicycles meet the highest quality standards and safety regulations
Maintain a well-organized and efficient workshop, including managing inventory of spare parts and tools
Provide excellent customer service, including explaining repair work and offering advice on bicycle maintenance
Requirements
Proficiency in bicycle mechanics, including the ability to diagnose and repair a wide range of bicycle types and components
Previous experience as a bicycle mechanic is highly desirable
Knowledge of various bicycle brands, models, and components
Strong attention to detail and a commitment to quality workmanship
Excellent customer service and communication skills
Ability to work independently and as part of a team
Knowledge of safety standards and practices related to bicycle repairs
Willingness to stay updated on the latest advancements in bicycle technology and repair techniques
What we offer
Commission led bonuses across a wide range of products
Monthly Group Rewards and Recognition
Join the Fearless1000 Incentive Scheme
Wide range of Development Courses with National Qualifications