Supervisor, Cyber Operations

• Manage OT security event monitoring alert response, initial triage, and escalation
• Manage OT access provisioning and revocation of accounts and roles required for CIP systems, data, and applications
• Manage OT vulnerability management and threat intelligence programs
• Manage OT asset management program for Bulk Electric System Cyber Systems and Assets
• Evaluate emerging technologies and assess their applicability to various cyber programs
• Collaborate with cross-functional teams, including operations and maintenance, engineering, audit, and IT, to ensure compliance with NERC CIP standards and other cyber programs
• Provide technical guidance and mentorship to Security Operations analysts and PSOC/NOC (Physical Security Operations Center/Network Operations Center) operators
• Supervision and performance management of staff, support of the processes and technology necessary for team effectiveness, and coordination of activities with other teams and departments within the FOC
• Lead efforts to develop cyber programs, processes and activities that meet strategic business and security objectives and enable uninterrupted business and operations activities
• Provide work direction and technical assistance to analysts in the Security Operations department. Take a hands-on role in mentoring, coaching, and developing other team members
• Develop, review, and implement programs and processes to ensure compliance with NERC Critical Infrastructure Protection (CIP) standards
• Support development of programs and processes based on projects and collaboration with other GSOC departments
• Maintain up-to-date knowledge of industry and security trends. Inform Manager, Security Operations on strategic technology and security planning
• Provide input to management on associates' performance. Provide input to management on annual budget issues and monitors expenditures to comply with the approved budget

• Bachelor's degree in Cyber Security, Computer Science or Engineering, Information Technology, or a related field
• Requires 10 or more years of experience with increasing responsibilities
• At least 3 years of experience must be in a cyber security role
• Must also have experience with technical writing
• Experience leading, motivating, and developing a team of IT/OT professionals, preferably in a SOC environment
• Experience in asset and change management principles and practices
• Strong technical knowledge and experience with cyber security platform, applications, tools, and industry best practices
• Excellent written and verbal communication skills, including the ability to clearly explain technical issues to both technical and non-technical stakeholders
• Experience working in regulated environments such as NERC CIP or others is highly desired
• Equivalent Experience: Associates Degree in Engineering, Engineering Technology, or Business, with at least 12 years of experience, with increasing responsibility, in electronic maintenance, cyber security, and/or information technology as described above. At least 5 years' experience must be in a cyber security role
• Requires strong technical skills and understanding of various security events across multiple operating system and appliance platforms
• Ability to learn and adapt quickly to changes in technologies, processes, and compliance standards
• Strong customer service attitude
• Strong analytical skills
• Ability to document resolutions to customer issues and security alerts
• Resolve issues amongst a diverse group of stakeholders
• Must be able to pass a NERC CIP personnel risk assessment screening

Certifications in Cyber Security or Information Systems are a plus

• comprehensive medical, dental, and vision coverage
• a strong retirement program
• career development
• flexible work schedules