CrawlJobs Logo

Supervisor Customer Service II

valvoline.com Logo

Valvoline

Location Icon

Location:
Netherlands , Dordrecht

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Process and supervise all administrative activities to support the specified Valvoline Global business unit, and internal/external customers for one or more of the following functional areas: Order Entry and Invoicing, Accounts Receivable, DASH and/or E-business support. Position is an escalation point for inquiries or concerns that cannot be handled by a Customer Service Representative. Act as a solution-driven intermediary between customer service, the supply chain, and the commercial team.

Job Responsibility:

  • Monitor and supervise the sales order process for the Customer Service team
  • Be a point of escalation for orders, account issues or customer inquiries
  • Be a point of contact for process changes and manage implementation to the team
  • Monitor reports for order accuracy and process compliance
  • Implement and manage the onboarding process for new customers
  • Monitor accounts receivables process and attending on a regular base in Credit Review meetings
  • Set goals and conduct performance reviews in close cooperation with Customer Service manager

Requirements:

  • Bachelor level
  • Supervising/Managing People for a minimum of 5 years
  • Customer Service Experience for a minimum of 5 years
  • Experience with or knowledge of SAP or other ERP system Salesforce
  • Ability to manage multiple ERP systems

Additional Information:

Job Posted:
March 03, 2026

Icon
Valvoline - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon
PREMIUM
More languages and countries
Unlock 29494 hidden job offers
Languages
English Čeština Deutsch Ελληνικά Español Français +15
Countries
United States United Kingdom India Canada Australia +
See plans
Plans from $2.99 / month

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Supervisor Customer Service II

Service Desk Analyst

The Service Desk Analyst is responsible for supporting the functional and operat...
Location
Location
United States , San Antonio
Salary
Salary:
Not provided
christushealth.org Logo
CHRISTUS Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma
Job Responsibility
Job Responsibility
  • Provides first level hardware and software technical support to include password resets in a professional and timely manner, while ensuring Five-Star Customer Service to both CHRISTUS Health and external customers seeking assistance from the Service Desk through phone calls, emails, or self service tickets
  • Provides effective Five-Star Customer Service by being polite, courteous, and friendly towards all customers at all times
  • Acknowledges customers immediately in order to determine need and helps the customer resolve issues or requests
  • Participates in departmental programs that promote and deliver exceptional customer service
  • Provides customers with assistance in understanding and making appropriate use of software tools and various applications and equipment such as, but not limited to MEDITECH, Microsoft Office Suite, WYSE/PC terminals, and printers to support end user and/or customer requests
  • Answers customer questions and concerns regarding system operations and responds proactively in resolving system issues by assessing the extent of problem and escalating the issue to next level support when necessary
  • Determines higher tiered or second level support group responsible if First Call Resolution does not occur
  • Adheres to all established Service Desk policies, procedures, and guidelines for processing, escalating, notifying and closing customer calls
  • Fully documents all associated resolutions and/or actions taken in the ticketing software system, including but not limited to, description of incident, information on the customer and hardware used, troubleshooting methods performed, and actions taken to final resolution and furthermore communicates resolution/escalation to the customer
  • Manages Support Teams Service Desk dockets to ensure customer SLAs are being adhered to
  • Fulltime
Read More
Arrow Right

Registration rep ii mobile mam

Provides Mobile Mammography Services throughout multiple counties in Western NY....
Location
Location
United States of America , Rochester
Salary
Salary:
18.50 - 24.98 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate's degree and 2 years of relevant experience in a healthcare or customer service setting required
  • Or equivalent combination of education and experience
  • Basic computer skills required
  • Excellent customer service and communication skills required
  • Friendly positive disposition required
  • CDL - Group A - Commercial Drivers License upon hire required
  • CDL - Group B - Commercial Drivers License upon hire required
  • CDL - Group C - Commercial Drivers License upon hire required
Job Responsibility
Job Responsibility
  • Drives the mobile mammography coach in a safe, responsible manner
  • Ensures the mobile mammography coach is adequately fueled and mechanically sound, completing pre- and post-inspections before and after each use
  • Obtains routine maintenance of the mobile mammography coach as required for fuel, oil change, cleaning, and tire pressure
  • Cleans inside of mobile mammography coach daily and stocks required supplies as needed
  • Flexibility and transportation to other locations and hours of operation may be required
  • Confirms or collects patient demographics and financial information to ensure a billable account
  • Stores patients in billing and scheduling systems
  • Identifies dual patient identification processes using University and departmental policies
  • Verifies insurance eligibility/coverage and obtains necessary pre-certifications/authorizations when applicable
  • Identifies and corrects registration errors, complete missing registration data
  • Parttime
Read More
Arrow Right

Events Manager II

Responsible for preparing all event documentation and coordinates with Sales, pr...
Location
Location
United States , Bellevue
Salary
Salary:
28.35 - 33.17 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 2 years’ experience in the event management or related professional area
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
  • no work experience required
Job Responsibility
Job Responsibility
  • Greets customer during the event phase and hands off to Event Operations for the execution of details
  • Acts as the liaison between field sales person and customer throughout the event process (pre-event, event, and post-event)
  • Verifies hourly associates understand expectations and parameters for event activities
  • Adheres to all standards, policies, and procedures
  • Verifies billing accuracy and conducts bill reviews with the clients prior to processing the final bill
  • Participates in customer meetings for assigned groups with guidance from his/her supervisor
  • Monitors group room blocks and meeting space of small assigned groups
  • Encourages associates to provide excellent customer service
  • Sets a positive example for guest relations
  • Coordinates and communicates event details both verbally and in writing to the customer and property operations under the guidance of his/her supervisor
What we offer
What we offer
  • 401(k) plan
  • stock purchase plan
  • discounts at Marriott properties
  • commuter benefits
  • employee assistance plan
  • childcare discounts
  • medical coverage
  • dental coverage
  • vision coverage
  • health care flexible spending account
  • Fulltime
Read More
Arrow Right

Phlebotomist II Float

Phlebotomist II Float - Jupiter, FL, Monday to Friday, 8:00 AM to 5:00 PM, with ...
Location
Location
United States , Jupiter
Salary
Salary:
21.17 USD / Hour
questdiagnostics.com Logo
Quest Diagnostics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections
  • Minimum 2 years in a Patient Service Center environment preferred
  • Customer service in a retail or service environment preferred
  • Keyboard/data entry experience
  • Ability to effectively communicate in English
  • Medical training: medical assistant or paramedic training preferred
  • Phlebotomy certification preferred (required in California, Nevada, and Washington)
Job Responsibility
Job Responsibility
  • Assigned a territory to cover phlebotomist duties within a Patient Service Center, doctor’s office, or as business needs dictate
  • Draw quality blood samples from patients and prepares those specimens for lab testing
  • Collect specimens according to established procedures including, but not limited to: drug screens, biometric screening and insurance exams
  • Enter billing information and collect payment when required
  • Coach, mentor, instruct, and be a resource advisor for new employees, as well as be the point of contact to staff on site and provide regular input to the group lead or supervisor
  • Travel to additional doctor’s office or Patient Service Center sites when needed
What we offer
What we offer
  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 'MyDay' off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Fulltime
Read More
Arrow Right

Food Service Associate II

Performs all duties of a Food Services Associate I and a variety of moderately c...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • or an equivalent combination of relevant education and experience
  • At least 6 months of food service experience
  • Prior cashier experience preferred
  • Knowledge of food service preparation, delivery/service, clean up/storage and cashier operations
  • Skills in communicating in a polite and respectful way with patients, staff and visitors
  • Skills in following directions and paying attention to details
  • Ability to read, print and speak simple sentences in English
  • Ability to add and subtract two-digit numbers
  • Ability to read a clock and accurately document time
Job Responsibility
Job Responsibility
  • Adheres to TMC organizational and department specific safety, sanitation, confidentiality, standards of behavior and values of Compassion, Community, Dedication, and Integrity
  • Exhibits excellence in customer service through appropriate attitude and interaction with visitors and staff
  • Forwards customer suggestions to supervisors as well as makes suggestions about new items that would improve customer satisfaction and sales
  • Prepares or serves items per customers’ order in a courteous and efficient manner while adhering to portion control standards and all other department standards
  • Receives payment for food and drinks from visitors and staff
  • operates cash register
  • returns proper change when required
  • Balances the cash drawer daily
  • adheres to departmental and hospital cash handling policies
  • Accurately portions individual servings of entrees, starches, vegetables and other side dishes to patients and customers
  • Fulltime
Read More
Arrow Right

Food Service Associate II

Performs all duties of a Food Services Associate I and a variety of moderately c...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • or an equivalent combination of relevant education and experience
  • At least 6 months of food service experience
  • Prior cashier experience preferred
  • Knowledge of food service preparation, delivery/service, clean up/storage and cashier operations
  • Skills in communicating in a polite and respectful way with patients, staff and visitors
  • Skills in following directions and paying attention to details
  • Ability to read, print and speak simple sentences in English
  • Ability to add and subtract two-digit numbers
  • Ability to read a clock and accurately document time
Job Responsibility
Job Responsibility
  • Adheres to TMC organizational and department specific safety, sanitation, confidentiality, standards of behavior and values of Compassion, Community, Dedication, and Integrity
  • Exhibits excellence in customer service through appropriate attitude and interaction with visitors and staff
  • Forwards customer suggestions to supervisors as well as makes suggestions about new items that would improve customer satisfaction and sales
  • Prepares or serves items per customers’ order in a courteous and efficient manner while adhering to portion control standards and all other department standards
  • Receives payment for food and drinks from visitors and staff
  • operates cash register
  • returns proper change when required
  • Balances the cash drawer daily
  • adheres to departmental and hospital cash handling policies
  • Accurately portions individual servings of entrees, starches, vegetables and other side dishes to patients and customers
  • Fulltime
Read More
Arrow Right
New

Food Service Associate II

Food Service Associate II Job CategoryEntry level ScheduleFull time Shift3 - Nig...
Location
Location
United States , Tucson
Salary
Salary:
Not provided
tmcaz.com Logo
Tucson Medical Center
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • or an equivalent combination of relevant education and experience
  • At least 6 months of food service experience
  • Prior cashier experience preferred
  • Knowledge of food service preparation, delivery/service, clean up/storage and cashier operations
  • Skills in communicating in a polite and respectful way with patients, staff and visitors
  • Skills in following directions and paying attention to details
  • Ability to read, print and speak simple sentences in English
  • Ability to add and subtract two-digit numbers
  • Ability to read a clock and accurately document time
Job Responsibility
Job Responsibility
  • Adheres to TMC organizational and department specific safety, sanitation, confidentiality, standards of behavior and values of Compassion, Community, Dedication, and Integrity
  • Exhibits excellence in customer service through appropriate attitude and interaction with visitors and staff
  • Forwards customer suggestions to supervisors as well as makes suggestions about new items that would improve customer satisfaction and sales
  • Prepares or serves items per customers’ order in a courteous and efficient manner while adhering to portion control standards and all other department standards
  • Receives payment for food and drinks from visitors and staff
  • operates cash register
  • returns proper change when required
  • Balances the cash drawer daily
  • adheres to departmental and hospital cash handling policies
  • Accurately portions individual servings of entrees, starches, vegetables and other side dishes to patients and customers
  • Fulltime
Read More
Arrow Right

Operations Support Representative II

Provides vital dispatch and communication support for the entire University and ...
Location
Location
United States of America , Rochester
Salary
Salary:
18.65 - 26.11 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School diploma or equivalent and 2 years of related work experience, including one year in the Facilities Customer Service Department required
  • Or equivalent combination of education and experience
  • Customer Service, Control Center, and Emergency response experience required
  • Skills with typing/keyboarding required
  • Familiarity with Microsoft Office, and the ability to utilize multi-line telephones and other office equipment, including copiers, scanners, and printers required
  • Ability to articulate professionally required
  • Proven ability to react to stressful situations in a calm and professional manner required
  • National Incident Management System (NIMS) certification within 1 year required
Job Responsibility
Job Responsibility
  • Responds to service calls and requests by answering telephone, e-mail, and web-based, including social media, service call requests
  • Troubleshoots response to the nature of the request, with special attention to critical situations
  • Determines appropriate responses based on the nature of the request
  • Creates and dispatches work orders to appropriate personnel and departments
  • Determines which service calls should be elevated to emergency status
  • Determines if work request is billable
  • Obtains and verifies Workday/FRS accounts to ensure accurate billing of services
  • Continuously monitors and responds to building automation system alarms
  • Analyzes multiple alarms and compares to shutdown notices or control center shutdowns
  • Obtains authorization to contact (call-in) internal Facilities staff or other University personnel accordingly
  • Parttime
Read More
Arrow Right