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Supervisor, Custodial Services

United States, Waltham 69800.00 - 79500.00 USD / Year · Job Posted February 20, 2026
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Job Description

Supervises custodial staff engaged in the cleaning and maintenance of university buildings and other related custodial services programs. May work with a special emphasis on after hours including evenings and weekends. Assures that assigned areas of campus facilities are orderly, safe from snow and ice hazards, and properly cleaned and maintained. May supervise the preparations of buildings for special events. Responsible for interviewing prospective employees and recommending the selection of qualified candidates. Responsible for properly training custodial staff. Reviews performance of staff and procedures to drive continued improvement. Expected to maintain a productive working relationship with faculty, students, staff, contractors and visitors to the university.

Job Responsibility

  • Supervises and directs custodians in cleaning and maintaining university buildings
  • Inspects buildings on a regular schedule
  • Coordinates overtime to ensure proper coverage
  • Coordinates with customers on service requests
  • Assists in development and implementation of work methods
  • Trains personnel
  • Administers work orders for general repair/replacement
  • Monitors, orders, and distributes supplies and equipment
  • Prepare written reports and correspondence
  • May coordinate first response efforts to emergencies
  • Drive a university vehicle

Requirements

  • High School diploma or GED required
  • BA/BS with technical training preferred
  • 5-8 years work experience
  • Valid and current MA State driver's license required
  • Proficiency in spoken and written English

What we offer

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Tuition assistance for employees, dependents and spouses
  • 403b retirement savings plan with generous match

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