Supervisor Clinical Support

• Supervises and coordinates activities of personnel involved in a variety of clinical areas
• Verifies that patients’ needs are met and evaluates care provided
• Assigns duties to professional and auxiliary personnel in accordance with instructions
• Oversees maintenance of patient clinical records and compiles reports on medical services rendered
• Maintains established inventory standards for solutions, supplies, and equipment
• Assists in hiring of qualified personnel
• Prepares work schedules, staff assignments, and observes performance to provide input for formal evaluations and recommendations for personnel actions
• Interviews, hires, and trains employees
• plans, assigns, and directs work
• oversees rewards
• disciplines employees, addresses complaints, and resolves problems
• Participates in maintenance, completion, and submission of reports and records as required by policy, federal, state, and local regulation
• maintains compliance of department to Standards of Operation
• Demonstrates leadership during schedule conflicts, unplanned changes in activity, last minute deadlines, and crisis situations
• Applies analytical reasoning, rational problem-solving skills, using evidence-based information
• acts as a resource to other staff members
• Adheres to and supports team members in exhibiting TMCH values of integrity, community, compassion, and dedication
• Adheres to TMC organizational and department-specific safety, confidentiality, values, policies and standards
• Performs related duties as assigned

• Associate’s degree or equivalent from two-year college or technical school
• Four (4) years of related experience
• preferably in a lead or supervisory role
• Knowledge of patient care best practices
• Knowledge of library development and purchasing practices
• Knowledge of inventory control
• Skill in evaluating performance and operations and making recommendations for improvement
• Skill in training and leading others
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to complete routine reports and correspondence
• Ability to listen and accurately interpret others’ communication or instructions to take appropriate action
• Ability to speak effectively before groups of customers or employees of organization
• Ability to calculate figures and compute rate, ratio, and percent and to draw and interpret bar graphs and apply basic algebraic concepts
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
• Current Advanced Cardiac Life Support (ACLS) and current Cardio Pulmonary Resuscitation (CPR) certifications required (for Cardiac Rehab)
• Current Cardio Pulmonary Resuscitation (CPR) and current Neonatal Resuscitation Program (NRP) (for Labor & Delivery)
• Master’s Degree in Information Resources and Library Sciences (for Medical Library)

Bachelor’s degree