Supervisor Clinic Operations Job at Baylor Scott & White Health (Plano)

Supervisor Clinic Operations

Baylor Scott & White Health

Location:
United States , Plano

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

The Supervisor Clinic Operations is responsible for coordinating and supervising the day-to-day activities of assigned employees in the physician front office, clinics, or other operational areas that assist patients, to ensure high quality, patient-centered care and compliance with established policies, procedures and standards.

Job Responsibility:

Provides direct supervision and leadership for 5 to 10 FTEs
Organizes work in an efficient and cost effective manner, ensuring continuity of service and patient satisfaction
Work includes appointment scheduling, billing and follow-up, patient throughput, facilities management, and ensuring the safety of employees and patients
Builds teamwork and maintains effective communication with direct reports, peers, other various departments and administration
Provides subject matter expertise for employees supervised
Sets standards for work quality and volume, monitors work output, coaches for excellence, identifies opportunities for LEAN applications and implements changes as needed
Serves as part of the work team, performing duties as needed, working along side those supervised
Ensures employees adhere to standards of behavior, corporate policies and practices, and patient satisfaction standards as they relate to both internal and external customers
Provides input in budget process to ensure resources are sufficient to service patient needs
Monitors inventory and supplies ordering what is required as needed
Oversees compliance, training and maintenance of applicable license and certifications
Collaborates with leadership and necessary departments to investigate, resolve and document resolution of patient complaints concerning services provided by practice
Participates in interviewing, making hiring recommendations, orienting, evaluating, coaching, team building activities, and if necessary, assisting with disciplinary actions
Maintains safety of patients, family members, staff and self during all activities

Requirements:

H.S. Diploma/GED Equivalent
3 Years of Experience
Experience in healthcare or patient related services associated with physician front office, clinics, other operational areas that assist patients, such as customer service, call center or insurance industry
Supervisory experience is preferred
Demonstrated teaching and mentoring skills are preferred
Must have excellent interpersonal skills and be able to handle difficult people and situations
Able to relate to others including patients, employees, coworkers, senior management, vendors and the general public
Basic understanding of the revenue cycle
Professional demeanor and appearance
Good problem solving skills
Able to make tactical decisions around the allocation and direction of the work of supervised employees using established guidelines, policies and procedures
Able to make effective hiring and termination recommendations
Able to train, and evaluate performance of supervised staff
General computer skills, including but not limited to: Microsoft Office, information security, scheduling and payroll systems, electronic medical documentation, and email

Nice to have:

Supervisory experience is preferred
Demonstrated teaching and mentoring skills are preferred

What we offer:

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Additional Information:

Job Posted:
February 18, 2026

Employment Type:

Fulltime

Work Type:

On-site work

Baylor Scott & White Health - All Job Offers

Job Link Share:

Supervisor Clinic Operations

Baylor Scott & White Health

Location:
United States , Plano

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Supervisor Clinic Operations

Laboratory Operations Supervisor

Laboratory Operations Supervisor

Senior Clinical Research Manager - Network Operations

Lab Supervisor - Microbiology

Analyst Coder Supervisor

Director Physician Clinics

Supervisor clinic operations

Supervisor Clinical Operations

Supervisor Clinic Operations

Baylor Scott & White Health

Location:United States , Plano

Category:Health and Beauty

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:February 18, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Supervisor Clinic Operations

Laboratory Operations Supervisor

Laboratory Operations Supervisor

Senior Clinical Research Manager - Network Operations

Lab Supervisor - Microbiology

Analyst Coder Supervisor

Director Physician Clinics

Supervisor clinic operations

Supervisor Clinical Operations

Location:
United States , Plano

Category:
Health and Beauty

Contract Type:
Not provided

Job Posted:
February 18, 2026