Supervisor, Claim Operations, CVS Health

Supervisor, Claim Operations

CVS Health

Location:
United States, Hartford

Category:
Customer Service

Contract Type:
Employment contract

Salary:

43888.00 - 93574.00 USD / Year

Save Job

Apply Position

Job Description:

Supervisor role responsible for overall supervision of Medical Claim Processing employees at CVS Health, achieving superior service performance through integrated operational, quality, medical cost and resource management tools and applications.

Job Responsibility:

Supervise Medical Claim Processing employees
Achieve superior service performance through operational, quality, medical cost and resource management
Develop, train, evaluate and coach staff
Manage and monitor daily inventory
Allocate resources to meet volume and performance standards
Identify and execute team process improvement
Assess individual and team performance
Act as liaison between staff and other areas
Utilize incentive programs to reward team successes
Apply and enforce Aetna/CVS HR policies and practices

Requirements:

1+ Year prior work experience in an ACAS claim processing role
Success in claim processing/service
Leadership skills
Oral and written communication skills
Ability to keep commitments and meet deadlines
Strong business knowledge
Proven track record of dealing with multiple priorities, tasks, and fluctuating deadlines
Understanding of projecting work volumes and workload management preferred
Prior experience working in a quality assurance and production capacity

Nice to have:

Prior experience working in a quality assurance and production capacity
2+ years experience in claim processing/service preferred

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
August 27, 2025

Expiration:
September 20, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.