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Supervisor, Catering

urmc.rochester.edu Logo

University of Rochester

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Location:
United States of America , Rochester

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

23.06 - 32.29 USD / Hour
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Job Description:

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Responsibility:

  • Supports the day-to-day operations of catering services
  • Assists leadership with the planning, organization, and execution of catering events
  • Works closely with the culinary team to ensure high-quality food preparation, presentation, and portion control
  • Oversees the setup and breakdown of catering events
  • Collaborates with various campus departments to meet catering needs
  • Works closely with leadership and peers to plan and implement menu updates, events, or special promotions
  • Directly supervises staff to ensure efficient service during events
  • Interviews, hires, orients and trains new employees
  • Assists with planning work schedules
  • Evaluates employee performance
  • Performs disciplinary action as required
  • Provides excellent customer service by addressing client needs, requests, and concerns
  • Ensures that all food safety, sanitation, and health regulations are followed
  • Supports sustainability practices
  • Participates in collecting quality control and quality assurance data
  • Ensures all necessary catering supplies and inventory are stocked and organized
  • Monitors event budgets
  • Coordinates maintenance of catering equipment

Requirements:

  • High school diploma or equivalent
  • 3 years of experience in catering, event management, or food services required
  • Ability to lead and manage others required
  • Excellent communication and interpersonal skills required
  • Strong attention to detail and organizational skills required
  • Ability to manage multiple events simultaneously required
  • Strong customer service skills with a focus on client satisfaction required
  • Ability to work flexible hours, including evenings and weekends, based on event schedules required
  • Serv-Safe Certification within 12 months of hire required

Nice to have:

  • Associate degree in Business Management, Hospitality Management, Culinary Arts, or related field and experience in a leadership position preferred
  • Proficiency with catering management software preferred
  • Knowledge of food safety regulations and catering best practices preferred

Additional Information:

Job Posted:
March 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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