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Supervisor Business Office

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Advocate Health Care

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Location:
United States , Charlotte

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

25.30 - 37.95 USD / Hour
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Job Description:

Supervisor role within the Enterprise Revenue Cycle - National Service Line: Oncology: Arrival department. Responsible for ensuring smooth billing and clerical operations, staff management, and resolving billing issues.

Job Responsibility:

  • Ensures the smooth operation of the billing and clerical functions of assigned site(s)
  • Performs annual performance reviews, competency assessment, and disciplinary counseling
  • Maintains staff attendance records and counseling documentation
  • Coordinates the staffing, including the recruitment, hiring, cross-training, and assignment of staff to cover daily business operations
  • Facilitates an efficient and effective billing process and resolves billing issues
  • Manages care contracts and serves as a resource for the office staff in resolving billing issues related to specific patient accounts
  • Conducts regular office staff meetings and disseminates information to the office staff in a timely manner
  • Supports office functions as appropriate to ensure timely and thorough completion of all tasks

Requirements:

  • High School Diploma or GED required
  • Associates Degree in Medical Office Administration or Business preferred
  • 3 to 5 years of medical office experience required
  • 2 or more years of supervisory experience required
  • Strong computer, verbal, and written skills required
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more
  • Incentive pay for select positions

Additional Information:

Job Posted:
February 14, 2026

Expiration:
February 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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