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Supervisor (Building Maintenance)

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Norwich City Services Limited

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Location:
United Kingdom , Norwich

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Category:
Construction

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Contract Type:
Not provided

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Salary:

43000.00 GBP / Year
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Job Description:

We have an exciting opportunity for Supervisors to join the Norwich City Service Limited (NCSL) team. If you are highly organised, detail-oriented, and thrive in a fast-paced environment, we would love to hear from you.

Job Responsibility:

  • Supporting the Contracts Manager by ensuring the safe, compliant, and efficient delivery of operational workstreams
  • Fostering a customer-focused and safety-first culture
  • Leading a team of operatives, overseeing daily performance, resource planning, and service quality
  • Managing sickness, absence, and disciplinary matters in line with company policies
  • Conducting safety inspections
  • Investigating incidents
  • Ensuring asset compliance
  • Maintaining high standards across all operations
  • Mentoring staff
  • Identifying training needs
  • Promoting continuous improvement
  • Ensuring accurate reporting and adherence to KPIs, GDPR, and company values
  • Participation in the call-out rota
  • Undertaking additional duties as needed

Requirements:

  • ILM Level 3 in Leadership and Management or equivalent qualifications, and or demonstratable experience
  • Driving Licence
  • In-depth knowledge of health and safety regulations relevant to the assigned workstreams, and reading, working with, and conducting risk assessments
  • Asbestos Awareness and CAT B Removal
  • IOSH Managing Safely certification
  • Demonstrated expertise in HR processes—such as recruitment, onboarding, performance management, and conflict resolution
  • Experience in accident investigations and continuous improvement initiatives
  • Confident leader with excellent organisational, communication, and problem-solving skills
  • Proficiency in digital tools and IT systems
  • Adaptability to changing demands
  • Customer-focused, safety-first mindset
  • Flexible approach
  • High level of confidentiality
  • Willingness to travel within Norwich and across Norfolk
What we offer:
  • Living Wage Employer
  • Cycle to Work Scheme
  • Supportive and inclusive environment and culture
  • Employee Assistant Support and Occupational Health
  • Commitment to learning and development
  • 25 days annual leave, rising by a day each year until 30 days is reached
  • 8 bank holidays
  • Christmas shut down period

Additional Information:

Job Posted:
February 20, 2026

Expiration:
March 08, 2026

Work Type:
On-site work
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