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Supervisor Billing Services

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ResMed

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Location:
United States

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Category:
Finance

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Contract Type:
Not provided

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Salary:

77000.00 - 96000.00 USD / Year
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Job Description:

We are looking to hire an experienced Revenue Cycle person to serve our Sr. Living and Skilled Nursing customers. We are seeking a high caliber individual interested in pursuing a rewarding career with a dynamic software company. The Consultant is responsible for providing quality Revenue Cycle assistance to MatrixCare customers to support their operations while growing the partnership. This consultant must exercise accountability and professionalism in maintaining the high level of service our customers deserve. This role reports to the Manager of Billing Operations.

Job Responsibility:

  • Responsible for staff performing Revenue Cycle activities to ensure a consistent and positive customer experience
  • Establish, enhance and ensure adherence to industry best practices and Key Performance Indicators (KPI’s) Sr. Living and Skilled Nursing revenue cycle management
  • Responsible for overall management of Team Leads and A/R Managers
  • Manages supporting tools for day-to-day operations including, but not limited to clearinghouses, receipts reporting for invoicing (Smartsheet), etc
  • Support implementation activities and responsible for onboarding new clients to RCM services
  • Supports all performance management functions in supporting managers and other supervisors
  • Assist with the customer experience as it relates to service questions, system access and process development
  • Support staff using the department’s operational policies, guidelines and code of ethical standards which include respect, diversity, and integrity

Requirements:

  • Minimum of three years of progressive Sr. Living and Skilled Nursing revenue cycle process
  • Bachelor’s degree in business administration, healthcare management, healthcare administration or related field preferred
  • Must have the capacity to relate to people in a manner to win confidence and establish rapport
  • An exceptional attention to detail and strong detail orientation is required
  • Demonstrated knowledge of Sr Living & Skilled Nursing, with expertise in the area of revenue cycle management
  • Consistent demonstration of commitment to quality, customer focus, productivity, and process improvement
  • Exceptional interpersonal skills, proven success in complex and ambiguous environments
  • Prior experience working with Medicare rules, regulations, billing codes (preferred)
  • Familiar with EMR and Clearinghouse functionality – MatrixCare and Change HealthCare / Inovalon preferred
  • Ability to work independent, must be organized and able to multitask
  • Strong written and verbal communication skills
  • Maintain a professional demeanor, courteous and flexible at all times
  • Embraces change and can thrive in such an environment
  • Willingness and ability to work effectively with members of other departments

Nice to have:

  • Prior experience working with Medicare rules, regulations, billing codes
  • Familiar with EMR and Clearinghouse functionality – MatrixCare and Change HealthCare / Inovalon
What we offer:
  • Comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance
  • Sleep care management
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)
  • Commuter benefits
  • 401(k)
  • Employee Stock Purchase Plan (ESPP)
  • Employee Assistance Program (EAP)
  • Tuition assistance
  • Fifteen days Paid Time Off (PTO) in their first year of employment
  • 11 paid holidays plus 3 floating days
  • Eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave when welcoming new family members

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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