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We’re on the lookout for a Supervisor who will lead and motivate the sales team to exceed targets, deliver excellent customer service, support colleague development, and ensure the smooth day-to-day running of the store. This is a 40-hour contract. Candidates must be flexible to work on weekdays, weekends and bank holidays.
Job Responsibility
Lead and motivate the sales team to exceed targets
Deliver excellent customer service
Support colleague development
Ensure the smooth day-to-day running of the store
Coach and train sales team
Assist with operational, compliance and admin tasks
Adhere to company policy procedures, Health and Safety guidelines and security processes
Requirements
Previous experience in a retail position at Supervisor or Key Holder level is essential for this role
A genuine passion for delivering outstanding customer service is essential
Experience in managing stock, operations and visual merchandising is highly desirable
Proven ability to consistently prioritise customer service while achieving excellent sales results
Experience with coaching and training individual KPI performance
What we offer
Excellent bonus scheme with quarterly payments when store hits target
Uniform allowance refreshed every 6 months
Cycle to work scheme
Relocation packages for career development
Season ticket loans for London stores
Fun fund for parties, treats, social activities and team building events
The Tyrwhitt Academy for professional development and apprenticeships