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Supervisor - Bath

United Kingdom, Bath 29617.00 GBP / Year · Job Posted July 04, 2026
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Job Description

We’re on the lookout for a Supervisor who will lead and motivate the sales team to exceed targets, deliver excellent customer service, support colleague development, and ensure the smooth day-to-day running of the store. This is a 40-hour contract. Candidates must be flexible to work on weekdays, weekends and bank holidays.

Job Responsibility

  • Lead and motivate the sales team to exceed targets
  • Deliver excellent customer service
  • Support colleague development
  • Ensure the smooth day-to-day running of the store
  • Coach and train sales team
  • Assist with operational, compliance and admin tasks
  • Adhere to company policy procedures, Health and Safety guidelines and security processes

Requirements

  • Previous experience in a retail position at Supervisor or Key Holder level is essential for this role
  • A genuine passion for delivering outstanding customer service is essential
  • Experience in managing stock, operations and visual merchandising is highly desirable
  • Proven ability to consistently prioritise customer service while achieving excellent sales results
  • Experience with coaching and training individual KPI performance

What we offer

  • Excellent bonus scheme with quarterly payments when store hits target
  • Uniform allowance refreshed every 6 months
  • Cycle to work scheme
  • Relocation packages for career development
  • Season ticket loans for London stores
  • Fun fund for parties, treats, social activities and team building events
  • The Tyrwhitt Academy for professional development and apprenticeships

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