Supervisor Areas Publicas Job at Marriott Bonvoy (Cap Cana)

Job Description

Supervisor Areas Publicas position at The St. Regis Cap Cana Resort, involving supervision of housekeeping staff, inspection of guest rooms, and ensuring cleanliness standards. This is a full-time role requiring at least 1 year of related work experience and a high school diploma or equivalent.

Job Responsibility

Enter status of rooms cleaned
Complete checklists to report cleanliness and condition of each assigned area
Complete required Housekeeping paperwork
Identify room assignments and type of cleaning required for each room
Inspect guest rooms after being cleaned by Housekeeper
Respond promptly to requests from guests and other departments
Enter guest rooms following procedures for gaining access and ensuring vacancy before entering
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees
serve as a role model
Follow all company and safety and security policies and procedures
report any maintenance problems, safety hazards, accidents, or injuries
complete safety training and certifications
properly store flammable materials
Ensure uniform and personal appearance are clean and professional
maintain confidentiality of proprietary information
protect company assets
Welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
thank guests with genuine appreciation
Ensure adherence to quality expectations and standards
identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings
Develop and maintain positive working relationships with others
support team to reach common goals
listen and respond appropriately to the concerns of other employees
Speak with others using clear and professional language
Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Stand, sit, kneel, or walk for an extended period across an entire work shift
Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
Enter and locate work-related information using computers and/or point of sale systems
Visually verify and interpret written documents
Perform other reasonable job duties as requested by Supervisors

Requirements

High school diploma or G.E.D. equivalent
At least 1 year of related work experience

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