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Supervisor Administrative Services - Clinics

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Advocate Health Care

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Location:
United States , Mundelein

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Contract Type:
Not provided

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Salary:

28.55 - 42.85 USD / Hour

Job Description:

Supervisor of administrative services for clinics, responsible for supervision of clinical support staff, administrative operations, EMR training, system administration, payroll, safety, HR administration, clinician licensing, and records keeping across multiple sites.

Job Responsibility:

  • Supervision of Clinical Support Staff: Hires, trains and directs support staff
  • Performs performance reviews
  • Develops schedules
  • Evaluates support staff productivity
  • Leads support staff meetings
  • Assigns and oversees special projects
  • Administrative operations and office management: Oversees daily aspects of office functioning
  • Monitors day to day activities of support staff
  • Coordinates physician and therapist scheduling
  • Establishes and monitors protocols for support staff
  • Collaborates with BHS Leadership to establish policies and procedures
  • EMR Training: Teaches annual formal classes on the use of EMR
  • Provides formal training on the use of EMR to BHS new associates and medical residents
  • Creates and refreshes training materials
  • Monitors billing batch errors
  • Administration of EMR/billing system in collaboration with System Administrator and management: Assists with installation and upgrades
  • Leads testing for administrative sections of the system
  • Supervises change efforts with support staff for new technologies
  • Updates billing related tables
  • Payroll: Monitors payroll for all hourly and administrative employees
  • Checks and approves Advocate Works for 20+ employees
  • Manages holiday schedule
  • BHS Safety Steward: Ensures all necessary safety materials are appropriately displayed
  • Participates in hospital committees and meetings
  • Acts as the Department Safety Liaison
  • Monitors BHS space and electronic environment to ensure safety
  • Monitors BHS Safety Issues log
  • Trains administrative staff on safety protocols
  • BHS Human Resources Administration: Maintains accurate and up-to-date HR files on staff and students
  • Primary liaison to HR Direct
  • Represents HR compliance at BHS audits and surveys
  • Clinicians' license management, paneling, and malpractice insurance: Assures clinicians' and psychiatrists license management
  • Supervises timely paneling of BHS staff with insurers
  • Oversees malpractice insurances for BHS clinical staff
  • BHS records keeping: Initiates and supervises PHI files archives
  • Supervises chart keeping
  • Serves as a liaison to medical records and releases of information

Requirements:

  • Associates Degree in business administration, healthcare administration or related field
  • 2 - 4 years of healthcare billing experience OR 4-6 years of healthcare billing experience
  • 3 - 5 years of supervisory experience
  • Strong Computer Skills (Microsoft Excel, Word, PowerPoint)
  • Strong interpersonal and communication skills
  • Strong analytical, organizational and problem-solving skills
  • Strong customer service skills
  • Strong electronic billing skills
  • Ability to travel to other Advocate sites and external facilities to attend meetings
  • Ability to work under time constraints and stressful situations
  • Familiarity with the roles and functioning of other providers in the network of child and family mental health and substance abuse treatment networks
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits (medical, dental, vision, life, and Short- and Long-Term Disability)
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits (adoption assistance and paid parental leave)
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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