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Supervisor Administrative Services - Clinics

United States, Mundelein 28.55 - 42.85 USD / Hour · Job Posted January 31, 2026
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Job Description

Supervises administrative services for clinics, including staff supervision, office management, EMR training and administration, payroll, safety stewardship, HR administration, license management, and records keeping across multiple sites.

Job Responsibility

  • Supervision of Clinical Support Staff: Hires, trains and directs support staff
  • Performs performance reviews
  • Develops schedules
  • Evaluates support staff productivity
  • Leads support staff meetings
  • Assigns and oversees special projects
  • Administrative operations and office management: Oversees daily aspects of office functioning
  • Monitors day to day activities
  • Coordinates physician and therapist scheduling
  • Establishes and monitors protocols
  • Collaborates with BHS Leadership
  • EMR Training: Teaches annual formal classes on the use of EMR
  • Provides formal training to new associates and medical residents
  • Provides on-going consultation
  • Creates and refreshes training materials
  • Monitors billing batch errors
  • Administration of EMR/billing system: Assists with installation and upgrades
  • Leads testing for administrative sections
  • Supervises change efforts for new technologies
  • Updates billing related tables
  • Payroll: Monitors payroll for all hourly and administrative employees
  • Checks and approves Advocate Works
  • Manages holiday schedule
  • BHS Safety Steward: Ensures all necessary safety materials are displayed
  • Participates in hospital committees
  • Assumes responsibility for ensuring Environment of Care issues are resolved
  • Acts as the Department Safety Liaison
  • Monitors BHS space and electronic environment
  • Monitors BHS Safety Issues log
  • Trains administrative staff on safety protocols
  • BHS Human Resources Administration: Maintains accurate HR files
  • Primary liaison to HR Direct
  • Represents HR compliance at audits
  • Clinicians' license management, paneling, and malpractice insurance: Assures clinicians' license management
  • Supervises timely paneling
  • Oversees malpractice insurance
  • BHS records keeping: Initiates and supervises PHI files archives
  • Supervises chart keeping
  • Serves as a liaison to medical records

Requirements

  • Associates Degree in business administration, healthcare administration or related field
  • 2 - 4 years of healthcare billing experience OR 4-6 years of healthcare billing experience
  • 3 - 5 years of supervisory experience
  • Strong Computer Skills (Microsoft Excel, Word, PowerPoint)
  • Strong interpersonal and communication skills
  • Strong analytical, organizational and problem-solving skills
  • Strong customer service skills
  • Strong electronic billing skills
  • Demonstrates commitment to patient focused care
  • Ability to work flexibly in a fast-paced environment with established time constraints and in difficult situations
  • Ability to travel to other Advocate sites and external facilities to attend meetings
  • Ability to work under time constraints and stressful situations
  • Familiarity with the roles and functioning of other providers in the network of child and family mental health and substance abuse treatment networks

What we offer

  • Paid Time Off programs
  • Health and welfare benefits (medical, dental, vision, life, Short- and Long-Term Disability)
  • Flexible Spending Accounts
  • Family benefits (adoption assistance, paid parental leave)
  • Defined contribution retirement plans with employer match
  • Educational Assistance Program
  • Opportunity for annual increases based on performance

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