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360 Resourcing Solutions Logo 360 Resourcing Solutions · Customer Service

Supervisor - 15 Hours

United Kingdom, Trowbridge · Job Posted May 27, 2026
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Job Description

We have a fantastic opportunity for an ambitious, confident, and passionate Supervisor to join our Store. We offer a wide range of career paths that you will find rewarding, challenging and you'll meet a great team of people on the way.

Job Responsibility

  • Provide first class customer service
  • Present the store in-line with the company brand standards guidelines
  • Promptly resolve or report all issues affecting the customer experience
  • Communicate positively with all colleagues, offering advice and assistance when needed
  • Build relationships with the local community to develop a positive representation of the brand
  • Ensure Company Policies and Procedures are being always followed and adhered to
  • Upsell and promote our company wide promotions
  • Provide training to new members of the team
  • Continually advance your product knowledge and that of other employees
  • Must be able to work flexible shift patterns throughout the trading day (6am - 10pm)
  • Ensure store control guidelines are followed by all team members

Requirements

  • Excellent communication skills
  • High personal and professional standards
  • Strong decision-making skills, and a sense of responsibility
  • The ability to effectively delegate tasks and activities
  • The ability to work under pressure and deal with challenging situations professionally
  • The ability to manage a diverse range of activities – to prioritise and multitask
  • Flexibility, as we trade 7 days a week
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