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The Supervisor – Warehouse Operations support the efficient and compliant operation of our bonded warehouse facility. The successful candidate will play a critical role in supervising daily warehouse activities, ensuring Customs compliance, inventory accuracy, staff performance, and adherence to safety and security standards.
Job Responsibility:
Supervise daily bonded warehouse operations including receiving, storage, picking, staging, and dispatch of cargo
Ensure strict compliance with Customs regulations, bonded warehouse requirements, and company procedures
Ensure that accurate and systematic records are captured and kept to identify damage, short shipments and discrepancies with cargo at the time of receipt into the warehouse
Investigate and resolve routine concerns and issues faced by Customer transacting business at the warehouse on a day to day basis
Supervise, coach, and manage warehouse staff to achieve productivity and service targets
Enforce health, safety, and security standards within the warehouse
Investigate and report discrepancies, damages, or operational incidents
Requirements:
Bachelor’s Degree in Port Management, Logistics Management, Operations Management or related field
Minimum two (2) years’ experience in warehouse operations, including inventory management, distribution, and logistics in a multipurpose or large-scale warehouse setting
At least two (2) years experience in a Supervisory capacity is highly desirable
Knowledge of lean and efficient warehouse operations, including waste reduction, space utilization and workflow optimization
Strong organizational and time-management skills, with the ability to prioritize and handle multiple tasks
Problem-solving ability to quickly address operational challenges and make data-driven decisions
Strong leadership and team management skills to foster a productive and safe work environment
Effective oral and written communication skills
Ability to work in a fast-paced environment and adapt to changing operational needs
Ability to influence and guide without direct authority