Supervisor - Japanese Jobs

Marriott Bonvoy

Location:
Malaysia, Petaling Jaya

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Supervisor position at Sheraton Petaling Jaya Hotel requiring Japanese language skills. Responsible for ensuring staff teamwork, guest service excellence, dining room monitoring, and assisting with various operational duties in a hospitality environment.

Job Responsibility:

Ensure staff is working together as a team to ensure optimum service
Inspect grooming and attire of staff
Complete opening and closing duties
Inspect storage areas for organization
Complete scheduled inventories and stock necessary supplies
Monitor dining rooms for seating availability, service, safety
Complete work orders for maintenance repairs
Assist management in hiring, training, scheduling, evaluating employees
Serve as role model and first point of contact for Guarantee of Fair Treatment/Open Door Policy
Anticipate and address guests' service needs
Assist individuals with disabilities
Identify, recommend, develop, and implement new ways to increase organizational efficiency

Requirements:

High school diploma or G.E.D. equivalent
At least 2 years of related work experience
At least 1 year of supervisory experience
Ability to inspect grooming and attire of staff
Complete opening and closing duties
Monitor dining rooms for seating availability, service, safety
Complete work orders for maintenance repairs
Follow all company and safety and security policies and procedures
Report accidents, injuries, and unsafe work conditions
Ensure uniform and personal appearance are clean and professional
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Develop and maintain positive working relationships
Stand, sit, or walk for an extended period of time
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance
Grasp, turn, and manipulate objects of varying size and weight
Move through narrow, confined, or elevated spaces
Move up and down stairs and/or service ramps
Reach overhead and below the knees

What we offer:

Equal opportunity employer
Valuing and celebrating unique backgrounds
Global community
Engaging experiences and thoughtful service

Additional Information:

Job Posted:
November 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Supervisor - Japanese