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Supervisor – Charter Operations

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Location:
New Zealand , Hamilton

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Category:
Logistics

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We have an exciting opportunity for a motivated and hands-on Supervisor to join our team at our Tasman Road Depot in Hamilton. This is a key role at the heart of our Charter operations, where you’ll help ensure services run smoothly, safely, and on time every day. You’ll take ownership of coordinating day-to-day charter operations, supporting drivers, and delivering a high standard of service to our customers. From rostering and fleet allocation to building strong client relationships, you’ll play a vital part in both operational performance and business growth.

Job Responsibility:

  • Overseeing the smooth and punctual delivery of all Charter services
  • Managing driver rosters, fleet allocation, and day-to-day operational requirements
  • Leading, supporting, and developing a team of drivers
  • Handling charter enquiries, quoting, and building relationships with customers
  • Investigating incidents, complaints, and customer feedback, ensuring timely resolution
  • Maintaining compliance with safety, regulatory, and company standards

Requirements:

  • Proven experience in operations, transport, or a customer-focused environment
  • A practical, people-focused leadership style with strong communication skills
  • Highly organised, with the ability to manage competing priorities effectively
  • Strong attention to detail and confidence using Microsoft Office
  • A Class 2 & 4 licence with a P Endorsement would be an advantage

Nice to have:

A Class 2 & 4 licence with a P Endorsement

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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