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This position is responsible for managing the daily operations of an ambulatory surgery center. Primary responsibilities include supervising business office support staff and assisting in the management of those related functions and processes.
Job Responsibility:
Supervises daily activities of administrative support staff to ensure smooth workflow and operation of department
Conducts all hiring, performance reviews, counseling/disciplinary action and termination of office staff
Completes weekly medical records submissions to the CBO for prior week's procedures
Overall manages the center patient admissions and registration process
Collaborate with DOF, DON, and/or CEO to manage and improve patient experience program
Oversees center Business Office supply inventory and ordering
Work with CEO to ensure compliance with all Local, State, Federal (HIPAA, AAAHC, and OSHA) requirements
Coordinates the resolution of Business Office issues related to physicians and their office staff
Manages and ensures process compliance with patient cash collections, onsite cash storage, and cash bank deposits
Performs all functions according to Atlas established policies, procedures, regulatory and accreditation requirements
Provides all customers with an excellent service experience by consistently demonstrating our core and leader behaviors
Key advocate of patient and physician experience tracking, reporting, and initiatives
Ensures invoices sent to the ASC are correctly forwarded/transmitted to the accounts payable team and AP system
Reviews daily log information sent by CBO and is responsible for resolving any missing documentation
Manage mail correspondence and ensure it is emailed, uploaded, or sent to the appropriate department
Work on special projects as delegated by DON or CEO
Requirements:
Requires a level of literacy, communication and math skills as normally demonstrated at the level of an associate degree
Requires a level of knowledge and ability normally demonstrated by at least three years’ experience in a physician's office or medical environment
Requires excellent communication and organizational skills
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