Supervisor - Benefits Verification, CVS Health

CVS Health

Location:
United States, Work From Home

Category:
Customer Service

Contract Type:
Employment contract

Salary:

43888.00 - 93574.00 USD / Year

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Job Description:

CVS Health is offering an exciting opportunity to be part of our leadership Benefits Verification team. The primary responsibility is to supervise staff in the Benefits Verification Department and provide direction to ensure patient benefits are verified according to company guidelines and patient expectations are met to achieve exceptional customer service and business profitability.

Job Responsibility:

Supervise staff in the Benefits Verification Department
Provide direction to staff within Pharmacy operations
Ensure patient benefits are verified in accordance to company guidelines
Analyze call/performance statistics and daily workflow
Coordinate procedural changes
Resolve issues/problems
Evaluate and review team progress
Coach, motivate & counsel staff
Interview and hire
Direct and implement department and pharmacy wide projects

Requirements:

1+ years of supervisory experience in a related environment
High School Diploma or GED required

Nice to have:

Specialty pharmacy experience
Bachelor's Degree within Business, Management or Healthcare related field

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
November 25, 2025

Expiration:
December 06, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Supervisor - Benefits Verification