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PNC Financial Services · Banking

Supervising Mortgage Loan Officer

United States, Greater Atlanta · Job Posted March 13, 2026

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Job Description

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Supervising Mortgage Loan Officer within PNC's Mortgage organization, you will be based in Greater Atlanta, GA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.

Job Responsibility

  • Recommends loan solutions in accordance with lending guidelines and clients' requirements
  • Manages daily loan activities of a small, high performing Mortgage Loan Officer team
  • Manages a portfolio of customer relationships
  • Seeks prospective opportunities to retain and/or develop new clients
  • Prepares loan solutions and refers other banking products and services
  • Reviews documentation to ensure compliance
  • Grows, retains and develops an effective sales force to cover the geography of the market
  • Manages own and team's pipeline for efficiency
  • Collaborates with internal and external stakeholders to complete mortgage transactions
  • Collects and analyzes customer financial information for multifaceted and/or complex borrowers
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities

Requirements

  • University/college degree with 2+ years of relevant professional experience
  • In lieu of degree, comparable combination of education, job specific certification(s), and experience (including military service) may be considered
  • Knowledge of banking products
  • Client prospecting skills
  • Customer relationship management
  • Customer solutions development
  • Documentation skills
  • Innovation
  • Mortgage knowledge
  • Sales skills
  • Coaching Others competency
  • Customer Experience Management competency
  • Effective Communications competency
  • Financial Analysis competency
  • Loan Origination competency
  • Matrix Management competency
  • Mortgage Products knowledge
  • Sales Tasks And Activities competency
  • Selling competency
  • Must pass additional background checks as required by Consumer Financial Protection Bureau regulations
  • Subject to Section 19 of FDIA and SAFE Act/FINRA requirements

What we offer

  • Medical/prescription drug coverage with Health Savings Account feature
  • Dental and vision options
  • Employee and spouse/child life insurance
  • Short and long-term disability protection
  • 401(k) with PNC match
  • Pension and stock purchase plans
  • Dependent care reimbursement account
  • Back-up child/elder care
  • Adoption, surrogacy, and doula reimbursement
  • Educational assistance including select programs fully paid
  • Robust wellness program with financial incentives
  • Maternity and/or parental leave
  • Up to 11 paid holidays each year
  • 9 occasional absence days each year
  • Between 15 to 25 vacation days each year depending on career level and years of service
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