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At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) Supervising Mortgage Loan Officer within PNC's Mortgage organization, you will be based in Greater Atlanta, GA. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance.
Job Responsibility:
Recommends loan solutions in accordance with lending guidelines and clients' requirements
Manages daily loan activities of a small, high performing Mortgage Loan Officer team
Manages a portfolio of customer relationships
Seeks prospective opportunities to retain and/or develop new clients
Prepares loan solutions and refers other banking products and services
Reviews documentation to ensure compliance
Grows, retains and develops an effective sales force to cover the geography of the market
Manages own and team's pipeline for efficiency
Collaborates with internal and external stakeholders to complete mortgage transactions
Collects and analyzes customer financial information for multifaceted and/or complex borrowers
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities
Requirements:
University/college degree with 2+ years of relevant professional experience
In lieu of degree, comparable combination of education, job specific certification(s), and experience (including military service) may be considered
Knowledge of banking products
Client prospecting skills
Customer relationship management
Customer solutions development
Documentation skills
Innovation
Mortgage knowledge
Sales skills
Coaching Others competency
Customer Experience Management competency
Effective Communications competency
Financial Analysis competency
Loan Origination competency
Matrix Management competency
Mortgage Products knowledge
Sales Tasks And Activities competency
Selling competency
Must pass additional background checks as required by Consumer Financial Protection Bureau regulations
Subject to Section 19 of FDIA and SAFE Act/FINRA requirements
What we offer:
Medical/prescription drug coverage with Health Savings Account feature
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance including select programs fully paid
Robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year
Between 15 to 25 vacation days each year depending on career level and years of service