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Butlin's Logo Butlin's · Hospitality and Tourism

Supermarkets & Vending Manager

United Kingdom, Skegness Employment contract · Job Posted May 29, 2026
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Job Description

The Supermarkets & Vending Manager runs the day-to-day operation, ensuring excellent guest experience, strong commercial performance, high operational standards and team engagement.

Job Responsibility

  • Deliver sales, margin and profit targets
  • Analyse weekly trading reports and implement action plans to improve performance
  • Manage stock availability, waste control and shrinkage
  • Optimise labour scheduling to balance service and cost efficiency
  • Drive promotional compliance and maximise seasonal opportunities
  • Champion excellent guest service standards across all departments
  • Monitor customer feedback and resolve escalated complaints promptly
  • Ensure store presentation, cleanliness and merchandising meet brand standards
  • Lead by example on the shop floor during peak trading times
  • Recruit, develop and retain high-performing teams
  • Conduct performance reviews, coaching sessions and succession planning
  • Build a positive, inclusive and motivated team culture
  • Manage absence, conduct and performance issues in line with company policy
  • Ensure effective communication across all levels of the store team
  • Ensure compliance with health & safety, food safety and licensing regulations
  • Maintain accurate stock control and cash handling procedures
  • Conduct regular audits and implement corrective actions where required
  • Ensure security procedures minimise theft and loss
  • Manage store budgets and control operating costs
  • Monitor payroll spend against agreed targets
  • Identify opportunities to improve efficiency and profitability.

Requirements

  • Proven leadership experience in retail management, ideally within the hospitality or leisure sector
  • Strong commercial acumen and financial understanding
  • Experience managing large teams in a fast-paced environment
  • Knowledge of food safety and health & safety regulations
  • Strong problem-solving and decision-making skills.
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