Sundry Debt Officer

• Undertake debt recovery work across the Sundry Debt and Business Rate Teams
• Provide an effective and efficient service for the debt recovery function
• Help maximise the collection of income for the Council
• Work in accordance with relevant legislation, local policy, strategy and government directive
• Work closely with key stakeholders
• Help ensure the service is customer focused and provides value for money

• Competent call handler for internal and external calls
• Confident user of different IT systems
• Knowledge of MRI One Revs and Bens (Academy) system and Unit 4 is an advantage
• Appointment subject to outcome of an Enhanced DBS check
• Commitment to safeguarding and promoting the welfare of children and vulnerable adults

Knowledge of MRI One Revs and Bens (Academy) system and Unit 4

• Generous annual leave starting at 25 days + bank holidays
• Sick pay
• Local government pension scheme
• Access to Employee Benefits Platform with in-store and online discounts
• Cycle to Work scheme
• Home & Electronics schemes
• Buy up to 10 days additional annual leave
• Access to car lease scheme
• Flexible bank holidays
• Make Additional Voluntary Contributions (Shared Cost AVCs) to pension with tax and NI savings
• Access to development opportunities including apprenticeships
• Paid volunteering hours each year
• Access to equality, diversity and inclusion network
• Opportunities to receive Employee Recognition Awards