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Are you creative, driven, and passionate about retail with a flair for customer service? We're looking for an enthusiastic Assistant Shop Manager to support the running of our busy charity shop in Hertford on Sundays. In this role, you’ll work alongside the Shop Manager and a dedicated team of volunteers to help run a vibrant and successful store. Each of our shops has its own unique character, and you'll play a key part in upholding our strong reputation within the local community. Your work won’t just help divert waste from landfill — it will directly support Isabel Hospice in providing expert care to those who need it most.
Job Responsibility:
Supporting the Shop Manager to maximise store income and profits by delivering exceptional retail standards
Maintaining and promoting the highest standard of customer care
Creating eye-catching displays and maintaining cleanliness throughout the shop
Supporting the Shop Manager to engage and train volunteers to assist in the running of the shop
Meeting gift aid conversion rates from people donating goods
Support events held both in the shop (evenings) and the local community
Requirements:
Experience of working in a customer focused environment
Interest in or experience with sustainable fashion
Excellent communication skills, both verbal and written
Shows understanding, respect and consideration for others at all times
Strong organisational skills with a proactive approach to work
Ability to lead by example and maintain a positive attitude