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This is an 11-week paid learning experience during which you'll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You'll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We'll give you hands-on projects and the chance to create an immediate impact. Lead the enhancement and ongoing management of services that drive adoption of new devices. This role focuses on improving customer-facing programs such as device financing, trade-in options, early upgrade programs, and delivery services. The intern will collaborate with cross-functional teams to identify opportunities, support product improvements, and help deliver seamless experiences that accelerate device adoption.
Job Responsibility:
Support product enhancement initiatives that drive new device adoption, including device financing, trade-in, early upgrade programs, and delivery services
Partner closely with the Director of Device Services and a cross-functional team of 20 to remove barriers, coordinate workstreams, and support project execution
Create compelling storytelling through PowerPoint presentations to communicate project updates, insights, and recommendations to stakeholders
Learn and support the product testing process by assisting with defect identification, tracking, and resolution in partnership with Product Managers
Collaborate with Product Managers to document current product designs, requirements, and future product enhancement opportunities
Requirements:
At least 18 years of age
Legally authorized to work in the United States
High School Diploma or GED
Must be actively enrolled in a Bachelor’s or Graduate degree program
Strong organizational skills with the ability to manage multiple projects and priorities effectively
Creative thinking to problem-solving
Comfortable contributing new ideas to support product enhancements and process improvements
High level of self-motivation
Initiative, accountability, and the ability to work independently in a fast-paced, collaborative environment
What we offer:
Relocation may be provided to program participants who reside more than 50 miles from the internship location