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The Suite/Premium Services Runner position provides exceptional guest service while working collectively and cooperatively in the Premium Suites Department.
Job Responsibility:
Provide our guests with personal service and attention to detail to exceed their expectations
Deliver food, soda, water, wine, draft beer, and bottled beer
Work as a team with fellow associates and other service departments within venue
Support the service staff by clearing/cleaning tables and running food
Fulfill the assigned opening and closing duties
Set up and maintain a clean, neat and safe work area
Must be knowledgeable of other food, beverage and retail outlets within the venue
Requirements:
Must be at least 18 years of age
Ability to interact with guests in order to assure guest satisfaction
Ability to interact with co-workers in order to assure compliance with company service standards
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Ability to multi task in a fast paced, team orientated setting
Must be able to read, speak and write English in order to communicate with guests
Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds
Ability to work all Venue events, including extended hours, nights, weekends, and holidays
Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time
Must have two (2) to three (3) years working in a fast-paced bar, high-end club, or restaurant
CA Food Handlers Certification
CA Responsible Beverage Service (RBS) Certification
Must be proficient in Microsoft Office including, Microsoft Excel, Word, PowerPoint, and Outlook