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Reporting to the Suites Manager and Expeditor, a Suites Runner provides support for exceptional guest service while working with Suites team to communicate and deliver product to the appropriate space(s) in a timely manner.
Job Responsibility:
Assist Suites Expeditor and Attendants with all pre-event and add-on food delivery
Deliver food and beverage items to the appropriate suites according to orders placed
Communicate with Pantry Coordinator to ensure timely delivery service
Communicate with Warehouse team to procure any necessary items
Assist in set-up and breakdown of Suites
Assist Pantry Coordinator in organizing and maintaining clean, neat, and safe work areas
Other duties as assigned
Requirements:
Excellent organizational, written, and verbal communication, and interpersonal skills
Customer service and fast-paced problem-solving skills
Must be personable, proactive, and self-motivated
Must have basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette
Ability to work effectively independently and/or in a team environment
Ability to work under pressure and meet deadlines
Able to adapt to change quickly and prioritize tasks as needed
Punctuality and dependability
Must be able to read, maintain information, and perform simple mathematical calculations
Must be able to speak, read, write, and understand English
Must maintain personal hygiene and a well-groomed appearance
Ability to occasionally lift/move items weighing up to 30 pounds
Must be able to work extended hours due to business requirements including late nights, weekends, and holidays
Complete company-wide safety training and any additional job-specific safety training
Availability for 1-2 days per event week to familiarize self with venue runner routes