Suite Concierge Job at Legends Global (Laredo)

Suite Experience Manager

The Four Seasons Resort Hualalai is looking for a Suite Experience Manager. Cand...

Location

United States of America , Kailua-Kona

Salary:

65000.00 - 78000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Successful candidate must possess legal work authorization in United States
Excellent personal presentation
Attention to detail and the ability to multitask are required
Strong problem skills
The ability to work autonomously
A positive and professional attitude
Team player
Excellent communication skills both orally and written
Demonstrated ability to interact with guests, employees, and third parties
Flexible schedule and the ability to work all shifts including weekends and holidays

Job Responsibility

Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Handles all VIP Guest interactions by multitasking, with the highest level of hospitality and professionalism, accommodating special requests and negotiating packages customizing guest experience based on preferences and looking for opportunities to up sell
Make independent decisions regarding work and work assignments – assigning suites and guests amongst the Suite Concierge team
Resolves customer complaints
assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices, assists in the reconciliation of charges originating from the Resort Concierge Desk (i.e., limousines, car rentals, flowers, tours), sells and promotes the Hualalai Resort and Four Seasons Resort amenities and services, works closely with the Hualalai Resort outlets to ensure smooth handling of guest requests
Processes packages, faxes, messages, and mail which may be either
Must be familiar with island and activities offered by recommended vendors
Works closely with other departments to ensure smooth handling of guest requests
Take ownership of projects given and deliver those in a timely manner

What we offer

An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs

Fulltime

Lobby and Client Suites Concierge

The Client Suites Concierge is responsible for delivering a premium, tailored ex...

Location

Australia , Sydney

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Experience in customer service or hospitality, preferably in a corporate environment
Strong interpersonal skills and a focus on creating positive client interactions
Ability to anticipate needs and provide proactive solutions in a fast-paced environment
Discretion when handling confidential information
Excellent communication skills, both written and verbal
Proficiency in Microsoft Office suite
Familiarity with meeting room management systems

Job Responsibility

Conduct regular floor walks to note opportunities to elevate the experience and address issues
Follow up with staff or guests when resolving issues
Coordinate with client teams to prepare for client meetings
Manage the client suites environment, maintaining cleanliness, organization, and brand consistency
Provide knowledgeable assistance with technology and presentation equipment in meeting rooms
Arrange and oversee catering services
Act as a central point of contact for client-related queries and wayfinding within the suites
Manage visitor bookings using the guest management system Condeco
Issue and reconcile guest and employee temporary passes
Direct deliveries and manage their storage

Fulltime

Suite Concierge

The primary responsibility of the Suite Concierge is to provide exceptional serv...

Location

United States , Laredo

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Strong written and verbal communication skills
Must be able to work in a fast-paced environment and be able to act and think quick
A minimum education level of High School Diploma or equivalent
A minimum of 0 to 1 years of related work experience
Strong interpersonal and organization skills
Must be proactive in providing exceptional customer service
Must be able to work in a team environment and interact with multiple departments with tact and professionalism
Must be able to work flexible hours including nights, weekends, and holidays
Must be able to stand and walk for extended periods of time

Job Responsibility

Greet customers immediately with a friendly and sincere welcome using a positive and clear speaking voice
Actively promotes the experience of Sames Auto Arena events and services
Answer inquiries, offers suggestions, and provides information to guests pertaining to the Sames Auto Arena and the various locations within the complex
Provide an unsurpassed level of service to our guests

Parttime

Concierge Supervisor

Our company is seeking a highly motivated and organized Corporate Concierge to j...

Location

Canada , Toronto

Salary:

26.00 CAD / Hour

Canteen

Expiration Date

Until further notice

Requirements

Minimum 3 years’ experience in administration or customer service
Strong communication and analytical skills, well-developed interpersonal skills, excellent written and verbal communication skills
Well-developed organization skills, ability to adapt to changing circumstances with ease
Proficiency in Event Management Software, EMS is a bonus
Proficiency in Microsoft Suite (Word, Excel, Outlook, PowerPoint)

Job Responsibility

Greet each guest or client warmly and builds memorable experiences for all guests
Coordinate service based on each client’s individual needs, according to event BEOs (Banquet Event Orders)
Accommodate guest requests in a timely and courteous manner, ensuring follow-up if necessary
Use a “personal touch” in all email correspondence with clients before, during, and after events
Work with the client team and onsite booking system to coordinate movement and bookings throughout the Conference Centre and premium dining floors
Collaborate with the Events Team to address needs on the conference floors and premium dining floors
Demonstrate the ability to think creatively and solve problems based on the needs of the business
Anticipate, identify, communicate, and seek solutions for operational challenges
Manage incoming phone calls and client requests in a timely manner
Read and respond to email correspondence as required

What we offer

Health and Safety
Health Benefits (comprehensive health, vision, and dental care coverage)
A Focus on Mental Health and Wellness
Employment Assistance Program
Diversity Inclusion Action Councils (DIAC)

Fulltime

Concierge

We are looking for an experienced and service-driven Concierge to support a hosp...

Location

United States , McLean

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, concierge, front desk, or hospitality-focused support roles
Strong verbal and written communication skills with the ability to interact professionally with employees, guests, vendors, and management
Ability to manage multiple requests at once while staying organized, calm, and detail oriented in a fast-paced setting
Comfortable using workplace technology and standard business tools, including Google Suite or similar office applications
Demonstrated problem-solving ability with sound judgment in handling service concerns and escalating issues when needed
Effective interpersonal skills and a proactive approach to anticipating needs and delivering high-touch support
Flexibility to work varying schedules based on campus operating hours
Ability to collaborate across operations, facilities, transportation, and related service functions to support an exceptional workplace experience

Job Responsibility

Welcome employees and guests at the front desk, provide clear guidance, and create a strong first impression throughout the day
Support access-related requests, including coordinating badge assistance and helping visitors and staff navigate entry procedures
Serve as a central resource for building, campus, and local area information, answering questions and resolving routine service inquiries promptly
Coordinate workplace support needs such as conference room assistance, luggage storage, lost and found, parking questions, mailroom direction, and other employee service requests
Maintain an orderly, presentable lobby and reception area to reflect a high standard of hospitality and site readiness
Partner closely with facility management, transportation, and other service teams to deliver a seamless experience across the workplace
Monitor client concerns, identify service risks early, and escalate issues appropriately to prevent disruptions to daily operations
Follow up on requests through completion, communicate effectively with staff and leadership, and contribute ideas that improve service quality and responsiveness

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Dedicated Corporate Travel Consultant

This role will have you arranging domestic and complex international travel for ...

Location

Canada

Salary:

60000.00 CAD / Year

Flight Centre Brand

Expiration Date

Until further notice

Requirements

2+ years of recent, prior experience in corporate travel management, understanding the unique needs and challenges of Canadian and US business travelers
In-depth familiarity with current Sabre GDS (Global Distribution System) for fare calculations, itinerary management, and ticket issuance
Extensive experience constructing complex, multi-city international itineraries involving multiple carriers, fare types, and routing options
Experience delivering concierge-level service to C-suite executives and high-profile travelers requiring discreet, anticipatory, and highly personalized travel arrangements
OPC/TICO Certification or ability to complete within 30 days of employment
Previous exposure to quality control processes to ensure the accuracy and compliance of travel bookings
Proficiency in ticketing procedures and scripting, along with the ability to handle complex itinerary changes and exchanges for both international and domestic travel
Proven ability to navigate and manipulate complex itineraries, international fares, and Passenger Name Records (PNRs) to meet client requirements
A polished and professional demeanor when interacting with clients and colleagues
Proficiency in handling multiple urgent tasks simultaneously while maintaining efficiency and quality in each interaction

Job Responsibility

Coordinate air, hotel, car, and ground transportation bookings for domestic and international travel, considering Canadian and US-specific travel requirements
Build rapport and develop a relationship with business travelers to ensure their business travel needs are in the hands of a trusted team of Corporate Travel professionals
Ensure accurate and timely completion of reservations while meeting travelers' needs
Executing all responsibilities within company guidelines for customer service, documentation of PNRS (Passenger Name Records) and profiles, ticketing, invoicing, and maintaining accuracy throughout
Comprehend and strictly comply with both Canadian and US corporate travel policies, ensuring adherence to regulations and guidelines specific to each market
Staying fully informed about airline rules, regulations, tariffs, and fare requirements and applying this knowledge accurately to all travel arrangements
Deliver consultative support and exceptional customer service throughout the booking process
Keeping clients informed about all necessary travel documents and health requirements for their destinations
Proficiently handling ticketing, Phase IVs, and exchanges/changes involving complex international fares
Expertly managing rerouting and exchange processes, ensuring minimal disruption to travel plans

What we offer

Generous paid time off policy
Travel perks/discounts
Health & Wellness Programs and Employee Financial Wellness Services
National/International Award Nights and Conferences
Group benefits including extended health care, dental and vision, gender affirming care, fertility care
Insurance including life, AD&D, critical illness, long term disability
Employee Assistance Program
RRSP/RPP with matching
Tuition Reimbursement Program
Employee Share Plan – Ability to purchase company stock on Australian Stock Exchange with partial company match, subject to terms and conditions

Fulltime

Concierge

We are looking for an experienced Concierge to join our team in Waukesha, Wiscon...

Location

United States , Waukesha

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent education
8-10 years of experience in the hospitality industry
Proven ability to manage multiple tasks and priorities in a fast-paced environment
Proficient computer skills, particularly within Google Suite
Strong customer service skills, with a focus on delivering high-quality experiences
Familiarity with managing conference rooms, events, and mailroom services
Excellent problem-solving abilities and attention to detail
Ability to work collaboratively with a team while maintaining professionalism

Job Responsibility

Greet and assist visitors, employees, and guests at the front desk with a welcoming and detail-oriented approach
Coordinate conference room setups, ensuring all arrangements meet client needs
Provide support for event preparation, including setup and breakdown activities
Serve as an information hub for building and campus details to address inquiries effectively
Respond promptly to service requests and communicate with management to resolve building-related issues
Maintain the lobby and front desk areas, ensuring they remain organized and presentable
Address and resolve concerns related to services such as janitorial, mailroom, copier usage, parking, and badging
Collaborate with team members to deliver seamless service and support
Anticipate client needs and proactively address concerns to enhance satisfaction
Perform additional duties as needed to support operational excellence

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Office Assistant

We are looking for a dedicated Office Assistant to join our team in Cleveland, O...

Location

United States , Cleveland, Ohio

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in Microsoft Office Suite, especially Excel and Outlook
Experience in administrative, office, or concierge roles, demonstrating reliability and adaptability
Strong written and verbal communication skills with a customer-oriented approach
Ability to manage interruptions and multitask efficiently in a fast-paced environment
Familiarity with proprietary software systems for office tasks
Availability to work onsite Monday to Friday, following the designated schedule

Job Responsibility

Welcome and assist visitors by providing a friendly and attentive reception experience
Coordinate day-to-day administrative tasks, including handling packages and mail
Manage incoming calls and correspondence with efficiency and a focus on accuracy
Utilize Microsoft Office applications, particularly Excel and Outlook, to support office projects
Perform receptionist duties such as scheduling, calendar management, and maintaining records
Support the team with ad hoc projects and ensure smooth office operations
Collaborate with team members to maintain a high standard of service and organization
Operate proprietary software related to office systems, ensuring accurate data entry and usage
Adapt to interruptions and changes in workflow while maintaining productivity
Uphold a positive and welcoming atmosphere for staff and visitors alike

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Select Country

Suite Concierge

Legends Global

Location:
United States , Laredo

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 20, 2026

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