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As the Lufthansa Group Business Services’ employee you will become part of the organization that supports the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers.
Job Responsibility:
Oversee and manage the operational activities of SuccessFactors platforms, ensuring high availability, integrity, and reliability
Coordinate and manage SuccessFactors platform maintenance, updates, testing, and release management
Ensure system integrity, data quality, security, and compliance with corporate standards and best practices
Collaborate with IT Solution Architects, Product Managers, Integration Specialists, and SuccessFactors Implementation Partners
Conduct root-cause analysis and troubleshoot platform-related incidents
work with SAP Support on fixes and improvements
Manage vendor relations and performance with SF partners
Oversee SuccessFactors platform operations with internal stakeholders and partners
Administer tools in Admin Center
use Execution Manager, Check Tool, Reporting Center for system checks and insights
Monitor, report, and optimize SuccessFactors performance
Provide Level 1–2 technical support and escalate to SAP when needed
Requirements:
Master’s or Bachelor’s degree
Solid SAP SuccessFactors knowledge
At least 2 years of experience with a complex cross system integration SAP landscape/ environment supporting core business functions with focus on cloud solutions and SAP systems
Expertise in Cloud Technologies (esp. MS Azure)
Ability to transition solution design into operational Service Management
Strong understanding of Disaster Recovery, IT continuity, security, and compliance
Experience with SFAPI (Compound Employee), OData APIs, JSON, and XML
Good grasp of integration architecture and data flows in SuccessFactors
Clear communication of technical ideas to technical and non-technical audiences
Skilled in coordinating cross-functional teams for platform governance and lifecycle planning
Self-motivated, analytical, and structured with strong problem-solving and time management
Proactive, detail-oriented, collaborative, and open to projects and travel
What we offer:
Attractive development opportunities
Private medical care for employees and their families
Possibility to fulfil a dream about far journeys with attractive discounts for flight tickets
Possibility to adjust the place and hours of work to private needs
Hybrid working model
Opportunity to work from each part of Poland during remote work
Flexible working time
New branded and modern office: 200 adjustable desks, several types of meeting rooms, bike amenities, lounge rooms and chill out spaces, cozy kitchens and excellent public transport in a walking distance
Continuous improvement environment
Supportive & friendly working atmosphere - we work towards a joint success