CrawlJobs Logo

Success Lead

greatminds.org Logo

Great Minds

Location Icon

Location:
United States

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

87000.00 - 95000.00 USD / Year

Job Description:

The Success Lead is a member of the Implementation Services team and supports Great Minds in its mission to promote adoption and effective implementation of all curriculum products. Maintaining intimate knowledge of the features and advantages of Great Minds products and services, Success Leads work as part of a regionally based team to support districts and schools to successfully implement Great Minds curriculum. The Success Lead fosters long-term relationships with district leaders and school leaders, develops comprehensive implementation plans with partners and monitors progress, and delivers onsite, job embedded leadership consulting that results in student growth.

Job Responsibility:

  • Develop and maintain expertise in the Great Minds professional services catalog, including Eureka Math, Wit & Wisdom, and Arts & Letters
  • Manage a portfolio of strategic district partnerships and serve as the implementation relationship owner for Great Minds customers in a territory
  • Partner with district and school leaders to plan and execute effective Great Minds implementations. Offer strategies, resources, and professional learning opportunities that support successful implementation, change management, and improved student outcomes
  • Support district partners in ways that achieve aggressive KPIs designed to rapidly improving student learning outcomes and scale services to support more districts
  • Provide on-site targeted support to district leaders, school leaders, and coaches. This includes a wide range of support, including school visits and regularly scheduled meetings with partners to monitor and evaluate progress, review data, identify implementation successes and challenges, provide assessment and grading supports, and encourage ongoing PLC and professional learning plans
  • Facilitate leadership professional learning networks, PD, and coaching sessions
  • Gather, monitor, and record implementation success metrics at regular intervals, make recommendations to improve instruction and student learning outcomes, and document all significant customer interactions and data
  • Document and communicate insights about implementation to leadership based on interactions with assigned implementations
  • Stay abreast of, and share with the organization, the regional trends and factors that influence customer practices, sensitivities, and impacts on educational reforms
  • Collaborate with Great Minds sales professionals in one or more territories to expand adoptions, plan implementation services, and serve as the primary Great Minds content expert
  • Plan and execute pre-launch structures and communications by providing content assistance for the sales team, contributing deep content knowledge and responding to customer questions
  • Serve as a liaison cross all colleagues (Success, Sales team, etc.) interacting with customers in the region
  • Represent Great Minds through presentations at conferences, and contribute to content in the form of blogs, whitepapers, etc.
  • Cultivate and maintain a strong and supportive Great Minds culture in all work environments, with an emphasis on trust, collegiality, curiosity, and quality
  • Perform other duties as assigned

Requirements:

  • At least 7 years of experience in education with at least 3 years as a school leader or an instructional coach
  • Experience managing a portfolio of strategic district partnerships
  • Experience implementing one of Great Minds curricula and/or an aligned high-quality, knowledge-building curriculum
  • Proficiency with or alignment to Great Minds instructional design and pedagogy
  • Demonstrated proficiency in educational consulting or coaching, site-based leadership, curriculum decision making, and professional learning facilitation
  • Experience with both digital and print education platforms
  • Knowledge of the factors that drive decision making at all levels of public, charter, and private schools
  • Clear and succinct writing skills, with the ability to produce implementation plans aligned to the organizational and product vision while honoring districts’ unique contexts
  • Strong organizational habits necessary for successful goal setting, project management, collective decision making, deadline execution, and record keeping
  • Ability to make solutions-oriented decisions through flexible thinking in an ambiguous, fast-paced entrepreneurial environment
  • Bachelor's degree

Additional Information:

Job Posted:
December 08, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Success Lead

Team Lead Customer Success - DACH

As Appinio continues to revolutionise and conquer the market research industry, ...
Location
Location
Germany , Hamburg
Salary
Salary:
Not provided
appinio.com Logo
Appinio
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of Market research experience with in-depth methods and industry knowledge or similar experience in a related field/industry
  • 3+ years of leadership experience with a proven track record in leading high-performing teams, particularly in significant turnaround or fast scale-up environments
  • experience in supporting and consulting B2B customers - ideally in market research agencies and providers, SaaS, management consulting, or advertising/communication
  • a high level of energy, focus, and drive, coupled with an ability to swiftly adjust to changing priorities and aspiration to create the best-in-class Customer Success function, aiming to make a significant impact in your role
  • a strong results focus, consistently achieving ambitious growth targets regularly
  • communicate confidently, clearly, and transparently in both German and English, facilitating seamless interactions across diverse teams and stakeholders
Job Responsibility
Job Responsibility
  • Lead, develop, and strategically recruit a high-performing team of 6-9 customer success managers in the DACH region, each overseeing a dedicated portfolio of up to 20 customers within a specific vertical
  • Prioritise coaching and empowerment for Customer Success Managers, fostering a culture of growth and continuous skill development to consistently elevate performance standards
  • Leverage a profound understanding of market research, innovative methodologies, and comprehensive knowledge of industry and market dynamics to comprehend customer needs and shape the future of the CS role
  • Innovate and refine processes, playbooks, and best practices by consistently exploring new strategies, technologies, and approaches to enhance the CS team's performance and elevate the overall customer experience
  • Collaborate with the Interim Head Of DACH and other team leads on developing and executing the overall vision and strategy in CS
  • Collaboratively drive the achievement of business and revenue objectives with your team and across markets collaborating with the local CS Teams
What we offer
What we offer
  • Flexibility Policy - Our flexibility policy means there is no hard cap on the number of vacation days you can take
  • Temporary work from abroad - If you're based in the EU, you can work outside your country of residence for up to 180 days per year
  • All the hardware you need and your own MacBook
  • If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space
  • If you are located in Germany or Spain, you will have access to a Subsidised Urban Sports Club membership
  • In case you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces
  • Fulltime
Read More
Arrow Right

Success Factors Workstream Lead (Parallel Test Coordinator)

Leading the in-scope QA phases/work stream areas, including approach, scoping & ...
Location
Location
United States , Gainesville
Salary
Salary:
67.00 USD / Hour
realign-llc.com Logo
Realign
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • SAP SuccessFactors - 3+ years Exp
  • Test Management Experience
  • Leading the in-scope QA phases/work stream areas, including approach, scoping & planning, resources, scheduling, environments, risks, issues, progress, and metrics reporting to Program Test Manager
  • Definition & Management of the defect process for the project across all defined test phases including resolution & trend analysis
  • Management and coordination of the scoping process for a workstream
  • Definition and delivery of workshop schedules and confirming attendees
  • Facilitation and running of workshops
  • Creation of risk-based scope
  • Facilitation of scope reviews and sign off
  • Reporting of progress against plan, highlight risks and issues
Read More
Arrow Right

Customer Success Manager

We are looking for a few customer success managers to join us. As a CSM you repr...
Location
Location
United States , New York
Salary
Salary:
80000.00 - 110000.00 USD / Year
redroute.com Logo
RedRoute
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Lead product implementation, including setting up integrations, product configurations, and training the customer
  • Help sales win by getting new customers to success on their most important metrics FAST
  • Build deep lasting relationships, meet regularly with customers and communicate constantly over slack, text, in person, etc
  • Help shape the product by deeply understand the customer and their business, as well as our product, to spot gaps and opportunities
  • Collaborate with marketing to bring new customers into our community and help them share their story
  • Either already are or become obsessed with eCommerce customer experience/support
  • Go above and beyond consistently
  • Looking to go all-in, learn a lot, and do the best work of your career (so far!)
  • Sick of being put in a box with a ceiling, you want to progress fast and see what you’re truly capable of
  • Are trusted with the most important things in the most important moments
Job Responsibility
Job Responsibility
  • Represent the brand at the most critical moment in the customer journey
  • Own the customer relationship after product implementation
  • Be the most impactful product in our customers’ tech stack, their favorite vendor to work with, and give them a microphone to share their story in the community
  • Be responsible for our customers as our most valuable asset
What we offer
What we offer
  • Comprehensive healthcare
  • Unlimited vacation, including a mandatory half week for everyone over July 4, and a full week off at the end of the year
  • Eligible for bonus and/or commission
  • Eligible for equity
  • Fulltime
Read More
Arrow Right

Customer Success Team Lead

To succeed in digitising the hair and beauty industry, Treatwell has built an am...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
jobs.treatwell.com Logo
Treatwel Industries
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in leading, managing or mentoring successful customer-facing teams
  • Commercially sharp and data-driven
  • comfortable setting strategy as well as executing it
  • Inspiring communicator who can coach a team to be persuasive and impactful with partners
  • Passionate about technology, scale and the digitisation of industries
  • Target-driven with a track record of exceeding retention, upsell or revenue goals
  • Process-oriented, constantly looking for ways to improve team effectiveness
  • Collaborative, team-first mindset - motivated by both individual and collective success
  • Empathetic leader who balances support with accountability, creating an environment where individuals and the team thrive
Job Responsibility
Job Responsibility
  • Lead and coach a high-performing team of Customer Success Managers
  • Set clear goals, track performance and create a culture of accountability and continuous improvement
  • Ensure partners fully adopt our SaaS, driving loyalty, retention and growth
  • Work cross-functionally with Sales, Marketing and Product to identify opportunities and align strategies
  • Analyse data and feedback to proactively refine team tactics, reducing churn and improving partner engagement
  • Handle escalations where needed, setting the example in communication and problem-solving
What we offer
What we offer
  • 28-days holiday, plus bank holidays
  • Monthly £40 Treatwell vouchers so you can treat yourself too
  • Mental health support through our partnership with Plumm
  • Benefits platform offering cycle to work scheme, high street discounts and other perks
  • A beneficial pension scheme and enhanced parental pay & leave policy
  • We offer a hybrid working model with 2 days of flexible home working
Read More
Arrow Right

Mid Market Account Manager Team Lead

As the Mid-Market Account Management Team Lead, you’ll be responsible for leadin...
Location
Location
United Kingdom , London
Salary
Salary:
65000.00 - 80000.00 GBP / Year
xelix.com Logo
Xelix
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in Account Management in a B2B SaaS or technology-driven company
  • Minimum of 1-2 years of experience leading a team
  • A proven record of achieving or surpassing renewal and expansion targets
  • Exceptional communication, coaching, and relationship-building skills
  • Strong analytical and problem-solving abilities
  • comfortable working with data to guide decisions
  • Experience using HubSpot CRM is highly desirable
  • Must have experience with MEDDIC
  • A proactive, collaborative approach and the ability to influence cross-functional teams
  • Passion for developing people, improving processes, and delivering exceptional customer value
Job Responsibility
Job Responsibility
  • Lead, mentor, and develop a high-performing team of Mid-Market Account Managers
  • Drive team performance to achieve renewal, retention, and expansion targets
  • Manage a select portfolio of strategic mid-market accounts to model best-in-class customer engagement
  • Guide your team in developing and executing account plans that promote long-term customer success and revenue growth
  • Conduct regular team meetings, deal reviews, and 1:1 coaching sessions to ensure alignment and accountability
  • Work cross-functionally with Sales, Services, Product, and Marketing to enhance the customer journey and operational processes
  • Analyse account health, identify risk indicators, and implement proactive strategies to mitigate churn
  • Report on team KPIs and business metrics, providing insights and recommendations to senior leadership
  • Contribute to process improvements, playbook development, and scalable strategies for managing mid-market accounts
What we offer
What we offer
  • 27 days of annual leave (including 3 days Christmas closing) which increases up to 3 days based on tenure, with the option to roll over, buy or sell up to 3 days
  • Hybrid working with two days a week from our dog-friendly Hoxton office
  • On-site gym and cycle to work scheme
  • Employee discount at over 100 retailers
  • Comprehensive private medical & dental cover with Vitality
  • Enhanced parental leave pay
  • Learning & development culture – £1,000 personal annual budget
  • We’re carbon-neutral and are working towards ambitious carbon reduction goals
  • Lots of team socials & activities
  • Annual team retreat
  • Fulltime
Read More
Arrow Right

Commercial Director, Franchise Sales

Are you a visionary commercial leader ready to be the driving force behind a new...
Location
Location
United States , Chicago
Salary
Salary:
176000.00 - 242000.00 USD / Year
activecampaign.com Logo
ActiveCampaign
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of hands-on commercial leadership experience in SaaS, software, or high-growth technology companies, with a strong focus on driving top-line growth and building new market verticals
  • Proven deep understanding and passion for the tech landscape within the franchise industry, including experience leading platform sales and impacting franchise success
  • Demonstrated commercial success in previous roles, including directly holding and delivering revenue targets over quarters, particularly with building new business growth levers
  • Proven ability to lead high-performing, multi-functioning teams, coupled with the willingness and ability to lead from the front and work alongside your teams
  • Exceptional strategic thinking and problem-solving skills, with the ability to connect the dots, determine the ROI on partnership opportunities, and translate strategic directions into concrete action
  • A strong, sharp discipline around sales & revenue forecasting and a relentless attention to detail, coupled with a strategic vision for market opportunities
  • The ability to successfully lead through ambiguity and scale effectively across a large, cross-functional organization and distributed teams, driving a unified
Job Responsibility
Job Responsibility
  • Lead the comprehensive growth strategy and roadmap for bringing ACHQ to franchisors and franchisees
  • Act as a strategic partner and the definitive voice of ACHQ to C-level executives in the franchise marketplace
  • Collaborate cross-functionally with Product, Marketing, and Customer teams to refine our Ideal Customer Profile, market differentiation, and industry communications
  • Execute upon the strategy by identifying, targeting, and closing sales into incremental new partners, focusing on acquisition, revenue generation, and land-and-expand opportunities
  • Build and nurture a "community" of Franchises by acting as a thought leader, gathering critical market intelligence, and translating those needs into actionable feedback for internal teams to evolve the strategy and roadmap
  • Lead from the front by owning and managing key C-Level relationships, being highly present at industry trade fairs and shows, and personally driving major sales negotiations
  • Lead and inspire a growing team, being directly responsible for hiring key team members and setting a high-performance culture
  • Own commercial analyses that provide actionable insights into business metrics, issues, and opportunities, and develop and execute plans to realize measurable growth
  • Oversee all aspects of pricing and legal negotiations for franchise sales, working closely with internal support teams
What we offer
What we offer
  • Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm
  • Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization
  • Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO
  • Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years
  • Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support
  • Fulltime
Read More
Arrow Right

Senior Manager, Product Management

At JFrog, we’re reinventing DevOps to help the world’s greatest companies innova...
Location
Location
Israel , Netanya/Tel Aviv
Salary
Salary:
Not provided
jfrog.com Logo
JFrog
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience as a manager leading teams, preferably Product Manager teams
  • 10+ years of proven success in E2E Product Management, preferably in B2B products, Security and SaaS platforms
  • Experience working with customers and users, buyers and decision makers
  • Experience with user-facing products
  • solid understanding of UX and product design
  • Experience leading successful product launches and major feature introductions
  • Experience in writing PRDs/user stories for engineering and QA teams, including feature prioritization and justification
  • Strong project management skills — managing complex processes across multiple teams
  • Excellent communication skills and English — required to communicate daily with global teams and C-suite managers
  • Excellent at compiling a clear, innovative and inspiring product vision and leading execution from ideation to production
Job Responsibility
Job Responsibility
  • Lead a team of Product Managers working on one of our major growth products and lead the team to success
  • Lead initiatives involving several Product Managers and teams from the different JFrog cores delivering cross-product value
  • Own the full cycle of product development including ideation, competitive analysis, client validation, discovery with R&D, spec writing, launching and monitoring
  • Work alongside Product Analysts, UX/UI, Product Marketing and other functions in the organization to drive successful products and feature rollouts
  • Build positive relationships and trust through strong cross-team interactions and get buy-in for the product vision across internal and external stakeholders
  • Identify, design, experiment, and iterate on product decisions by leveraging data and evidence gathered from customer usage and interviews, market research, and usage/adoption metrics
Read More
Arrow Right

Customer Success Team Lead - UKI

As Customer Success Team Lead UKI & UAE, you will be fully accountable for the r...
Location
Location
United Kingdom
Salary
Salary:
Not provided
phorest.com Logo
Phorest
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of leadership experience, preferably leading a revenue-generating or customer success team
  • Deep understanding of Customer Success best practices
  • Ability to forecast and understand revenue impact based on utilization and retention metrics
  • Excellent leadership and people management skills
  • A genuine passion for the hair and beauty industry
  • The ability to think critically and strategically
Job Responsibility
Job Responsibility
  • Team Leadership: Leading a high-performing, target-driven team of Success Managers
  • Target Ownership: Owning the Churn, Downsell, and Net Retention targets for the UKI & UAE regions
  • Strategic Implementation: Fully empowered and accountable to develop and implement strategic plans to increase Net Retention of the UKI region (decreasing churn and increasing revenue drivers)
  • Internal Partnership: Partnering with other teams across the UKI and other regions (e.g., BIU / Product Marketing) to ensure the team has everything they need to be successful
  • Performance Reporting: Leading and driving communications on team performance to the Exec Team and Country Managers, with the ability to add context and suggestions on how to improve performance
  • Best Practices: Constantly identifying best practices that will improve the team and essentially make our clients more successful
  • Hiring: Leading the recruiting and hiring process of new employees for the team
  • Development: Working with the Manager of Customer Success on coaching initiatives and development plans for the team
What we offer
What we offer
  • Private healthcare
  • 2 Wellness Days
  • Employee assistance program
  • Free online GP service
  • Competitive Compensation
  • Employee Share Purchase Scheme
  • Pension
  • Life Assurance
  • Income Protection
  • Bike to work scheme
  • Fulltime
Read More
Arrow Right