Success Engineer Jobs

Success Engineer

Metabase

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Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Metabase is looking for a customer-focused, highly technical Success Engineer to join our growing global team. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase.

Job Responsibility:

Talk to our users to understand their goals and challenges
Help customers design and optimize their Metabase implementation
Guide customers how to get data from all the various places it lives, transform it into useful shapes, and convert their questions into actual queries that can be executed
Solve complex problems and troubleshoot customer issues
Collaborate with our technical communicators to create educational materials for our customers
Serve as the voice of the customer to our product and engineering teams and help drive product development

Requirements:

Enjoy helping people and solving their problems
Strong technical background with 3+ years of experience writing production code, administering systems, and/or managing databases
Strong database and SQL skills
An expert in at least two: Designing and developing web applications
Managing infrastructure (Docker, AWS/GCP/etc, or similar)
Managing databases

Nice to have:

Experience with Metabase or other BI tools
Experience working for an open source product
Fluency in multiple languages (this is helpful as our users are worldwide)

What we offer:

We operate as a fully remote, async team. Work where and when you’re most productive - we trust you to get your work done. Meetings are rare, efficient, and your time is respected
Every week brings new complex challenges and opportunities to learn
You’ll contribute to a tool that empowers users to unlock insights in their data without relying on a data team
We offer flexibility (define your own schedule and work from wherever you want), autonomy, and an environment that fosters growth, learning, and development

Additional Information:

Job Posted:
December 10, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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