Subscription Operations Manager Job at Roku (Santa Monica)

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Marketing Operations Manager

The Marketing Operations Manager supports the operational infrastructure that en...

Location

Canada

Salary:

75000.00 - 85000.00 USD / Year

FARBER

Expiration Date

Until further notice

Requirements

5–8 years of experience in marketing operations, integrated marketing, campaign operations, or marketing workflow coordination within a marketing, communications, agency, or creative environment with direct exposure to campaign execution, stakeholder coordination, and marketing planning processes
Experience coordinating cross-functional projects involving multiple stakeholders, including senior contributors and external partners, in fast-paced marketing or campaign-driven environments
Strong experience working within marketing project management and workflow platforms such as OnePlan, Planner, Monday.com, ClickUp, Asana, Wrike, or similar systems, including workflow administration, project tracking, reporting, and operational coordination
Strong organizational, coordination, and operational administration skills with exceptional attention to detail, process discipline, and documentation accuracy
Demonstrated ability to manage multiple timelines, dependencies, workflows, and operational priorities simultaneously while maintaining strong follow-through and accountability
Strong written and verbal communication skills
Strong operational judgment, prioritization capabilities, and problem-solving skills, with the ability to proactively identify risks, gaps, and process improvement opportunities

Job Responsibility

Own the integrity and day-to-day administration of the marketing department’s planning software and related marketing project management systems, including workflows, master calendars, dependencies, workbacks, reporting structures, and operational tracking across integrated marketing initiatives
Monitor execution health, identify operational risks or dependency conflicts, and proactively drive follow-through across stakeholders to maintain delivery timelines and workflow continuity
Lead cross-functional marketing project coordination involving senior contributors and functional leads, ensuring deadlines, approvals, dependencies, and operational deliverables are effectively managed
Support campaign launch readiness by ensuring approvals, dependencies, asset readiness, and operational requirements are completed and visible across stakeholders
Organize and operationalize annual and quarterly marketing planning processes within the marketing departments’ planning software, including timelines, coordination activities, intake consolidation, stakeholder alignment, documentation, deliverables and meetings such as Quarterly Business Reviews, progress tracking, and planning system administration
Compile planning inputs, maintain templates, coordinate planning sessions, and prepare progress tracking materials
Facilitate recurring operational rhythms including all-hands meetings, status reviews, retrospective discussions, campaign reviews, and operational reporting sessions
Prepare agendas, maintain action logs and decisions registers, and track follow-ups across operational meetings
Support marketing financial operations including invoice tracking, IO coordination, reconciliation support, accrual tracking, and monthly budget reporting
Ensure accuracy, completeness, and operational integrity across financial documentation, budget artifacts, operational trackers, and reporting records

What we offer

Remote work model
Flexible work arrangements
Vacation and wellness days
Extended health and dental coverage, plus virtual doctor services
Employee Assistance Program and mental health resources
Company-matching retirement savings plan
Financial support for professional development
Annual company events
Exclusive access to perks and discounts

Fulltime

Marketing Operations Manager

Marketing Operations sits at the intersection of strategy, technology, and execu...

Location

United States , Foster City

Salary:

117100.00 - 160950.00 USD / Year

Zuora

Expiration Date

Until further notice

Requirements

5+ years of hands-on Marketo experience, including work in inherited or complex instances
Strong Salesforce fluency and can trace field values across sync rules, API writes, form fills, and downstream workflows
Experience supporting campaign teams and BDR functions in a B2B go-to-market environment
Know how to balance technical detail with business context, especially when working across routing, scoring, integrations, and reporting
Bring practical AI fluency, with clear opinions on where AI adds value and experience shaping AI-enabled workflows
Have strong analytical instincts and know how to question what a metric is actually measuring and how the underlying data is populated
Thrive in environments where priorities evolve and where you can influence both execution and long-term systems design

Job Responsibility

Serve as the primary administrator for Marketo, including integrations, lifecycle and scoring, programs, and database management
Own Demandbase and LeanData end to end, including audience logic, routing rules, and Salesforce syncs
Maintain and improve the integration layer across tools such as Tray.io, Knak, and webhook-based event platforms
Evaluate, implement, and onboard new tools as the martech stack evolves
Identify where AI can create meaningful leverage in marketing operations and help design practical, governed solutions
Partner on workflows that help the marketing team execute more efficiently and effectively
Trace how data is populated across sync rules, API writes, smart campaigns, and manual processes
Partner with the marketing analyst on reporting needs and provide context for how data is generated and maintained
Maintain database health, including deduplication, field hygiene, lifecycle-driven archival, and compliance-related subscription logic
Build documentation and enablement that campaign managers, BDR partners, and RevOps stakeholders can actually use

What we offer

Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
Medical, dental, and vision insurance
Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
Learning & development stipend to support ongoing growth
Opportunities to volunteer and give back, including charitable donation matching where available
Mental wellbeing resources and support

Fulltime

Revenue Operations Manager (Post Sales)

The Revenue Operations Manager – Post Sales owns the operational mechanics of Di...

Location

United States , San Ramon

Salary:

115500.00 - 146250.00 USD / Year

Dialpad

Expiration Date

Until further notice

Requirements

6–8+ years in Revenue Operations, CS Operations, or Post-Sales Strategy
Experience supporting subscription SaaS retention motions
Deep understanding of renewal forecasting and expansion mechanics
Strong analytical capability and structured thinking
Comfortable influencing CS and executive leadership
Ability to operate in high-growth, cross-functional environments
Experience with Customer Success platforms (Planhat preferred
Gainsight, Totango, or ChurnZero acceptable)
Strong understanding of renewal forecasting and GRR/NRR modeling
Advanced Excel / Sheets modeling skills

Job Responsibility

Own operational governance of Gross and Net Revenue Retention
Monitor churn, contraction, and expansion drivers
Identify structural gaps impacting retention
Establish leading indicators for revenue risk
Provide executive-level visibility into recurring revenue health
Own renewal forecasting methodology and discipline
Validate renewal commitments and risk assessments
Improve renewal forecast accuracy across segments
Establish a structured renewal inspection cadence
Design and run operational forums for CS and Renewals

What we offer

Competitive salary
comprehensive benefits
real opportunities for growth
cutting-edge AI tools
robust training program

Fulltime

Revenue Operations Manager (Post Sales)

The Revenue Operations Manager – Post Sales owns the operational mechanics of Di...

Location

United States , Denver

Salary:

92500.00 - 117250.00 USD / Year

Dialpad

Expiration Date

Until further notice

Requirements

6–8+ years in Revenue Operations, CS Operations, or Post-Sales Strategy. Experience supporting subscription SaaS retention motions. Deep understanding of renewal forecasting and expansion mechanics. Strong analytical capability and structured thinking. Comfortable influencing CS and executive leadership. Ability to operate in high-growth, cross-functional environments. Experience with Customer Success platforms (Planhat preferred
Gainsight, Totango, or ChurnZero acceptable). Strong understanding of renewal forecasting and GRR/NRR modeling. Advanced Excel / Sheets modeling skills
SQL proficiency preferred. Deep familiarity with Salesforce opportunity and account data structures. Experience integrating CS platforms with CRM systems. Ability to translate product usage data into retention insights. Strong BI and data visualization experience.

Job Responsibility

Own operational governance of Gross and Net Revenue Retention
Monitor churn, contraction, and expansion drivers
Identify structural gaps impacting retention
Establish leading indicators for revenue risk
Provide executive-level visibility into recurring revenue health
Own renewal forecasting methodology and discipline
Validate renewal commitments and risk assessments
Improve renewal forecast accuracy across segments
Establish a structured renewal inspection cadence
Design and run operational forums for CS and Renewals

What we offer

Competitive salary
comprehensive benefits
real opportunities for growth
cutting-edge AI tools
robust training program
vibrant office environment
Great Place to Work culture

Fulltime

Revenue Operations Manager (Post Sales)

The Revenue Operations Manager – Post Sales owns the operational mechanics of Di...

Location

United States , Tempe

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

6–8+ years in Revenue Operations, CS Operations, or Post-Sales Strategy
Experience supporting subscription SaaS retention motions
Deep understanding of renewal forecasting and expansion mechanics
Strong analytical capability and structured thinking
Comfortable influencing CS and executive leadership
Ability to operate in high-growth, cross-functional environments
Experience with Customer Success platforms (Planhat preferred
Gainsight, Totango, or ChurnZero acceptable)
Strong understanding of renewal forecasting and GRR/NRR modeling
Advanced Excel / Sheets modeling skills

Job Responsibility

Own operational governance of Gross and Net Revenue Retention
Monitor churn, contraction, and expansion drivers
Identify structural gaps impacting retention
Establish leading indicators for revenue risk
Provide executive-level visibility into recurring revenue health
Own renewal forecasting methodology and discipline
Validate renewal commitments and risk assessments
Improve renewal forecast accuracy across segments
Establish a structured renewal inspection cadence
Design and run operational forums for CS and Renewals

What we offer

Competitive salary
Comprehensive benefits
Real opportunities for growth
AI tools
Robust training program
Great Place to Work culture

Fulltime

Finance Operations Manager

We are seeking a Finance Operations Manager with HR coordination responsibilitie...

Location

United States , Austin

Salary:

Not provided

dynaConnections

Expiration Date

Until further notice

Requirements

Over six years of experience in finance operations, accounting, or related roles within a SaaS or technology-focused company
Direct experience in managing AP/AR, coordinating the monthly close, budgeting, and financial reporting
Experience collaborating with external CPA firms, payroll providers, and HR consultants
Solid understanding of internal controls, audit preparedness, and leading financial practices
Prior experience with subscription-based or recurring revenue models (ASC 606) is necessary
Experience supporting HR operations and compliance in a growing organization is advantageous
Strong attention to detail and skill in handling sensitive, confidential information
Excellent written and verbal communication skills, with the ability to translate financial data into actionable insights
Initiative-driven, well-organized, and confident in a lean, founder-led environment
Highly experienced with QuickBooks or similar accounting software

Job Responsibility

Manage internal finance functions following U.S. Generally Accepted Accounting Principles (GAAP), including accounts payable, accounts receivable, invoicing, collections support, expense management, and cash flow tracking
Function as the primary internal liaison with the company’s external CPA firm for GAAP-compliant monthly closings, reconciliations, and financial reporting
Coordinate and supervise the monthly closing process to ensure accuracy, completeness, and timely delivery of financial data
Maintain precise financial records, supporting documents, and internal controls aligned with GAAP to ensure preparedness for audits and compliance
Prepare clear, leadership-ready GAAP-based monthly financial summaries, including budget-to-actual reports and variance analysis
Support annual budgeting, forecasting, and periodic reforecasting processes that adhere to GAAP reporting and management planning requirements, aligning with the company’s growth objectives
Coordinate documentation and data requests related to tax filings, audits, and compliance reviews managed by an external CPA firm
Monitor cash flow, payment schedules, vendor obligations, and collections efforts to ensure financial stability
Support subscription and recurring revenue operations, including billing coordination, GAAP-compliant revenue recognition per ASC 606, deferred revenue tracking, and reporting
Coordinate and maintain lease accounting in accordance with ASC 842, including identifying and classifying operating and finance leases, as well as recognizing and reconciling right-of-use (ROU) assets and lease liabilities

What we offer

Medical, Mental Health, and Prescription Drug Insurance
Dental Insurance
Vision Insurance
Gym Membership Benefits (Wellness Support)
Competitive Compensation
401(k) Retirement Plan
Stock Option Plan Eligibility
Basic Life Insurance
Insurance Protections (AD&D Insurance & Long-Term Disability Coverage)
Generous Paid Time Off (PTO)

Fulltime

Marketing Operations Manager, Lifecycle & Email

We're looking for a technically sharp Marketing Operations Manager (Emails) to o...

Location

France , Lyon

Salary:

Not provided

LumApps

Expiration Date

Until further notice

Requirements

Hands-on experience building and managing lifecycle email programs in HubSpot (required), supporting both mid-market and enterprise go-to-market motions
Fluent with email marketing best practices (segmentation, deliverability, testing, personalization)
Experience operating in a multi-region environment with differing consent frameworks (GDPR, CAN-SPAM etc.)
Analytical mindset comfortable building reports and interpreting performance data
Comfortable experimenting with AI tools to improve marketing workflows, campaign development, and lifecycle optimization
Experience working with the HubSpot–Salesforce integration
Experience building lead scoring and grading models from scratch with clear logic and tradeoff awareness

Job Responsibility

Build and optimize lifecycle programs (nurture, activation, re-engagement) with entry/exit criteria, segmentation, personalization logic, and measurable goals
Manage and improve deliverability through preference management, and hygiene routines, treating list health as an ongoing practice, not a one-off cleanup
Run an experimentation program across lifecycle journeys, defining hypotheses, success criteria, and documenting learnings
Manage subscription types, consent logic, and regional compliance requirements across multi-region audiences
Track lifecycle and campaign performance through self-serve dashboards, identifying opportunities to improve engagement, conversion, and pipeline impact
Stay current on HubSpot's evolving feature set: new launches, betas, and platform updates and proactively evaluate whether and how to adopt them (including Journeys, AI capabilities, and automation improvements)
Leverage AI-enabled tools to improve campaign ideation, personalization, testing velocity, and performance analysis across lifecycle programs

What we offer

Hybrid work model – 2 days at the office, 3 days remote
RTT days – ~10 extra days off per year
Meal vouchers (SWILE) + free snacks & coffee
Yoga classes
Supportive parental leave and family moments — yes, even a Christmas party for your kids !
Health insurance (ALAN) – 60% covered + full life & disability cover
Afterworks, team celebrations & seasonal parties
Equipment of your choice
French & English lessons, professional development & access to Leeto CSE

Fulltime

Revenue Operations Manager

The Revenue Operations Manager – Post Sales owns the operational mechanics of Di...

Location

United States , Austin; Tempe

Salary:

Not provided

Dialpad

Expiration Date

Until further notice

Requirements

6–8+ years in Revenue Operations, CS Operations, or Post-Sales Strategy
Experience supporting subscription SaaS retention motions
Deep understanding of renewal forecasting and expansion mechanics
Strong analytical capability and structured thinking
Comfortable influencing CS and executive leadership
Ability to operate in high-growth, cross-functional environments
Experience with Customer Success platforms (Planhat preferred
Gainsight, Totango, or ChurnZero acceptable)
Strong understanding of renewal forecasting and GRR/NRR modeling
Advanced Excel / Sheets modeling skills

Job Responsibility

Own operational governance of Gross and Net Revenue Retention
Monitor churn, contraction, and expansion drivers
Identify structural gaps impacting retention
Establish leading indicators for revenue risk
Provide executive-level visibility into recurring revenue health
Own renewal forecasting methodology and discipline
Validate renewal commitments and risk assessments
Improve renewal forecast accuracy across segments
Establish a structured renewal inspection cadence
Design and run operational forums for CS and Renewals

What we offer

Competitive benefits and perks
Robust training program
Inclusive office environment
Vibrant environment to cultivate collaboration and connection
Certified Great Place to Work culture

Fulltime

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Subscription Operations Manager

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