Subscriber Engagement Associate Job at Financial Times (New York)

New

Customer Care Associate

As a Customer Care Associate, you will respond to all inbound queries/requests f...

Location

United Kingdom , London

Salary:

28671.00 - 29979.00 GBP / Year

Financial Times

Expiration Date

Until further notice

Requirements

Communicate confidently and clearly in spoken and written English
Pay close attention to detail
Stay calm and professional in challenging conversations
Solve problems independently
Work quickly without losing accuracy
Communicate with empathy, integrity and confidence
Work well under pressure
Adapt easily to change
Focus on retaining subscribers
Previous customer service experience is essential

Job Responsibility

Act as an FT ambassador, representing our values and upholding our mission
Communicating with all subscriber types, through phone, live chat and email
Taking ownership of subscriber issues, pursuing and ensuring resolution whilst keeping subscribers informed
Meeting or exceeding personal CSAT, QA and efficiency targets
Promoting and booking appointments related to subscriber acquisition and subscriber engagement
Managing a personal caseload of customer enquiries, using Salesforce to track, progress and close cases accurately and efficiently
Keeping to correct procedures and processes to ensure that customer data is secure
Contributing to internal initiatives to continuously improve team performance
Working full-time, and in shifts (Monday-Friday between 7:00 and 19:00)
You must be willing to work some Bank Holidays

What we offer

25 days of annual leave, rising to 30 days after two years in the company
Competitive bonus program
Health insurance and mental health support
Enhanced parental leave
Subsidised gym membership
Dental plan
Generous pension contribution
Discretionary monthly bonus capped at 15%

Fulltime

Associate Manager of Lifecycle Marketing

We’re seeking a strategic and data-driven Associate Manager of Lifecycle Marketi...

Location

United States , Santa Monica

Salary:

64300.00 - 86200.00 USD / Year

Disney

Expiration Date

Until further notice

Requirements

3+ years in Lifecycle marketing, or related field
Experience with marketing automation platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud)
Knowledge of email and push best practices for deliverability and downstream impact
Superior project management skills and attention to detail with experience in managing Airtable workflows
Ability to provide strategic recommendations motivated by data
Ability to independently develop presentations and communicate clearly to marketers, data analysts, data engineers, and product
Ability to anticipate needs, innovate, and flourish in a fast-paced environment
A positive attitude, ability to work with a team to drive projects to completion, and penchant for solving problems
Extensive project launch experience and understanding of QA processes
Bachelor’s degree or equivalent work experience

Job Responsibility

Partner within the Lifecycle Marketing teams, agencies, data teams, and external partners to bring high priority marketing initiatives to life
Plan, schedule, execute, and test email and push notification journeys, including end-to-end QA documentation and performance measurement
Partner with content teams to identify opportunities for increasing engagement in existing and new journeys
Hyper-target subscribers with relevant content to ensure a positive experience for users engaging with Hulu's products
Optimize current email and push programs through continual testing of creative, copy, timing, offers, targeting, and more
Coordinate work activities with internal and external partners to launch campaigns in a timely and consistent manner
Find opportunities to improve the effectiveness of email and push marketing programs

What we offer

A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits

Fulltime

Audit Manager

Lauterbach, Borschow & Co. (Lauterbach) is looking for a dynamic Audit Manager t...

Location

United States , El Paso

Salary:

Not provided

Lauterbach Financial Group

Expiration Date

Until further notice

Requirements

BS/BA Degree in Accounting or equivalent degree
CPA Certification
4+ years of current or recent experience in a public accounting environment
Experience leading teams and mentoring associates
Understanding of audit services with knowledge of GAAP, GAAS, GAGAS, GABB and FASB regulations
A proven record of building profitable, sustainable client relationships
Minimum of 4 years of team-led or supervisory experience overseeing staff on multiple engagements

Job Responsibility

Provide timely, high-quality client service that meets or exceeds client expectations including coordinating the attestation requirements of assigned engagements along with other client deliverables
Properly assess risk with design and communicate audit procedures to engagement teams
Understand and utilize Lauterbach, Borschow & Co.’s Audit Methodology
Manage multiple engagement teams and prepare end-of-engagement evaluations for staff
Understand skillsets and capabilities of Senior Associates and Supervisors and monitor and review work product that they prepare and report on performance while articulating coaching notes throughout the process
Identify technical accounting matters early and assess impact on financial statements
Supervise Audit Seniors and Supervisors on engagement teams and facilitate field work by monitoring and reporting regarding productivity and adherence to work plan schedules on each assignment
Maintain contact with clients throughout the year to understand impact of significant developments in client’s business and assess impact on current-year audit engagements
Develop others within the Firm through facilitating levels-based or industry training, advising on career development or participating in other Firm initiatives
Subscribe to and actively read industry publications and share relevant information with clients as considered applicable

New

Event Sales Representative

Responsible for increasing the number of active subscribers and product penetrat...

Location

United States , Schaumburg, Illinois; Libertyville, Illinois; Rolling Meadows, Illinois

Salary:

45118.07 - 75347.18 USD / Year

Comcast Advertising

Expiration Date

Until further notice

Requirements

Bachelor's Degree
0-2 Years of Relevant Work Experience
Customer Relationships
Sales Process
Sales Objectives

Job Responsibility

Organize, lead and support events, including evening and weekend events, and will travel within an assigned market to conduct events
Serve as the sales point of contact for company in association with assigned events, manage handoffs post-event, and assist with troubleshooting and/or resolving newly acquired customer concerns
Generate new subscribers through events
Meet and exceed sales goals in assigned market and event activities
Effectively communicate and develop rapport with consumer prospects and property staff
Evaluate competitive offers and frames response to show the benefits of the company
Assist in execution of events and provides support
Use experience and skills to tailor events based on the profile of the community
May collaborate with other key personnel to create and execute promotional strategy
Effectively utilize company-provided assets to help promote and sell company products at scheduled events

What we offer

Medical, prescription, vision, and dental insurance
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more
Commission under the terms of an applicable plan
Targeted Commission: $12,000.00

Fulltime

New

Care Advocate

Aria Care Partners is the national leader in providing onsite dental, vision, he...

Location

United States , Overland Park

Salary:

80000.00 - 100000.00 USD / Year

Aria Care Partners

Expiration Date

Until further notice

Requirements

Must possess a state-issued Health insurance license
Associate or bachelor’s degree preferred, or equivalent work experience
Experience in selling supplemental policies is preferred i.e. Vision, Dental, Audiology, Podiatry
Experience in the healthcare industry with supplemental insurance policies is preferred
Experience making outbound calls successfully engaging with prospects
Verbal and written fluency in English is required
Planning/organizing — Prioritize and plan work activities to use time efficiently
Quality control/Attention to detail — Demonstrate accuracy and thoroughness
Proficient with Microsoft Word and Excel – Able to use basic functionality in Excel, Word, Outlook and other company-based technology platforms
Adaptability — Adapt to changes in the work environment

Job Responsibility

Educate prospects on the innovative ways to capture additional insurance coverages for dental, eye care, and auditory that may be little or no cost to the subscriber
Create a regular cadence of calls to connect and keep in contact with prospects and others influencing their healthcare decisions
Utilize best practices in sales and education guidelines to help maximize the conversion of prospects to the appropriate policies
Collaborate with Partners and Clinical Coordinators to address service issues from calls/customers to ensure the quality levels are maintained
Updates current database as needed to ensure resident and facility account information is up to date
Maintains and enhances product and technical knowledge in the industry
Sell Medicare supplemental policies such as Vision, Dental, Audiology and Podiatry
Meet or exceed monthly sales targets
Performs other job-related duties and responsibilities as assigned

What we offer

A competitive salary complemented by uncapped commission, offering boundless earning potential
Comprehensive paid training to kickstart your success
Activity based onboarding bonuses for new hires
Clear pathways for career advancement, allowing you to shape your professional future
Flex scheduling available, ensuring a well-balanced life
PTO and Paid Holidays for FT Employees
401k Retirement Plan with Company Match
Insurance programs including medical, dental, vision, company match for your HSA, FSA, company-paid EAP, and life and disability insurance, and more

Fulltime

New

Multi Skilled Maintenance Technician I

Join the 7-Eleven Family as a Multi Skilled Maintenance Technician I to help kee...

Location

United States , Torrance

Salary:

20.00 - 35.00 USD / Hour

7-Eleven, Inc

Expiration Date

Until further notice

Requirements

High School Diploma or GED preferred
1+ years in general repairs and maintenance
Valid Driver’s License
Skills: Show leadership, peer-to-peer tech support, effective communication, handle stretch assignments, facility location ownership, and time management

Job Responsibility

Respond to service requests for minor repairs to a wide variety of in-store equipment (HVAC, Refrigeration, beverage & food equipment, ice makers, & fuel dispensers)
Also handles orders related to plumbing, electrical, and general maintenance issues
Manage parts inventory and complete daily reports to ensure efficiency
Variety of additional duties including training other level I technicians, prioritizing work, basic maintenance on structures, etc.

What we offer

Sign-On Bonus: Up to $3,000
Comprehensive Benefits: Including medical, dental, vision, and life insurance coverage
Financial Security: 401k plan
Paid Time Off & Holidays
Career Growth: Tuition reimbursement, adoption assistance, and opportunities to advance
Bonus Potential

Fulltime

New

Product Support Representative

The Fleet Performance Product Support Representative is the primary technical in...

Location

Poland , Gdansk

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Bachelor’s or Master’s in Engineering (Aircraft Design/Ops), Computer Science, IT, or equivalent technical background
4+ years of professional experience, with a strong background in technical customer support or systems implementation
Strong technical acumen to troubleshoot software applications, analyze logs, and understand complex digital workflows
Deep understanding of Airline Maintenance, Engineering, or Technical Operations
Familiarity with Big Data, AI, SQL/databases, and ticketing/project management software (e.g., Jira)
Basic knowledge of aviation regulatory frameworks and safety standards
Fluent in English
ability to explain technical data insights to diverse audiences
Proven ability to make rapid, data-driven decisions during operational disruptions
Proactive, autonomous, and driven by a continuous improvement philosophy

Job Responsibility

Lead the technical execution of fleet solution deployments, from initial data/workflow scoping and mapping to final configuration
Coordinate with customer stakeholders to ensure prerequisites are met and system integration is seamless
Facilitate User Acceptance Testing (UAT), resolve technical queries during the pilot phase, and deliver comprehensive training to airline engineering teams
Smoothly transition newly deployed solutions to the In-Service Support teams through detailed documentation and handover sessions
Resolve complex L2/L3 customer requests, analyzing system workflows and data logs to diagnose root causes
Perform periodic "Health Checks" for airline partners, identifying engagement gaps and executing tailored improvement plans
Manage customer backlogs, participate in on-call rotations, and act as the technical liaison between the airline and internal product teams
Consolidate regional customer feedback and prioritize pain points to influence the product development roadmap
Proactively identify bottlenecks in deployment or support workflows and implement best practices to drive efficiency
Support Marketing with technical product demos and contribute to the global knowledge base

What we offer

Flexible working hours with a hybrid model (3 days per week in our Gdansk office at Olivia Business Centre)
Training and development opportunities to support your career growth (3000 PLN gross per year after the probationary period)
Co-funding for meals and commuting
Access to the latest knowledge and technologies enabling professional development
Opportunity to work on international projects and collaborate with global teams, including occasional international travel
Private medical coverage
Sport card
Mental health support platform
Life insurance
Access to Employee Share Scheme

Fulltime

New

Multi Skilled Maintenance Technician I

HIRING IMMEDIATELY: Multi Skilled Maintenance Technician I – Join the 7-Eleven F...

Location

United States , Salem

Salary:

Not provided

7-Eleven, Inc

Expiration Date

Until further notice

Requirements

High School Diploma or GED preferred
1+ years in general repairs and maintenance
Valid Driver’s License
Skills: Show leadership, peer-to-peer tech support, effective communication, handle stretch assignments, facility location ownership, and time management

Job Responsibility

Respond to service requests for minor repairs to a wide variety of in-store equipment (HVAC, Refrigeration, beverage & food equipment, ice makers, & fuel dispensers)
Also handles orders related to plumbing, electrical, and general maintenance issues
Manage parts inventory and complete daily reports to ensure efficiency
Variety of additional duties including training other level I technicians, prioritizing work, basic maintenance on structures, etc.

What we offer

Sign-On Bonus: Up to $3,000 to jump-start your journey with us (subject to change)
Comprehensive Benefits: Including medical, dental, vision, and life insurance coverage
Financial Security: 401k plan
Paid Time Off & Holidays: Enjoy work-life balance with our generous PTO plans
Career Growth: Tuition reimbursement, adoption assistance, and opportunities to advance
Bonus Potential: Your hard work won’t go unnoticed!

Fulltime

Subscriber Engagement Associate

Financial Times

Location:
United States , New York

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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Location:United States , New York

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Job Description:

Job Responsibility:

Requirements:

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