Subscriber Engagement Associate Job at Financial Times (New York)

Customer Care Associate

As a Customer Care Associate, you will respond to all inbound queries/requests f...

Location

United Kingdom , London

Salary:

28671.00 - 29979.00 GBP / Year

Financial Times

Expiration Date

Until further notice

Requirements

Communicate confidently and clearly in spoken and written English
Pay close attention to detail
Stay calm and professional in challenging conversations
Solve problems independently
Work quickly without losing accuracy
Communicate with empathy, integrity and confidence
Work well under pressure
Adapt easily to change
Focus on retaining subscribers
Previous customer service experience is essential

Job Responsibility

Act as an FT ambassador, representing our values and upholding our mission
Communicating with all subscriber types, through phone, live chat and email
Taking ownership of subscriber issues, pursuing and ensuring resolution whilst keeping subscribers informed
Meeting or exceeding personal CSAT, QA and efficiency targets
Promoting and booking appointments related to subscriber acquisition and subscriber engagement
Managing a personal caseload of customer enquiries, using Salesforce to track, progress and close cases accurately and efficiently
Keeping to correct procedures and processes to ensure that customer data is secure
Contributing to internal initiatives to continuously improve team performance
Working full-time, and in shifts (Monday-Friday between 7:00 and 19:00)
You must be willing to work some Bank Holidays

What we offer

25 days of annual leave, rising to 30 days after two years in the company
Competitive bonus program
Health insurance and mental health support
Enhanced parental leave
Subsidised gym membership
Dental plan
Generous pension contribution
Discretionary monthly bonus capped at 15%

Fulltime

Associate Manager of Lifecycle Marketing

We’re seeking a strategic and data-driven Associate Manager of Lifecycle Marketi...

Location

United States , Santa Monica

Salary:

64300.00 - 86200.00 USD / Year

Disney

Expiration Date

Until further notice

Requirements

3+ years in Lifecycle marketing, or related field
Experience with marketing automation platforms (e.g., Braze, Iterable, Salesforce Marketing Cloud)
Knowledge of email and push best practices for deliverability and downstream impact
Superior project management skills and attention to detail with experience in managing Airtable workflows
Ability to provide strategic recommendations motivated by data
Ability to independently develop presentations and communicate clearly to marketers, data analysts, data engineers, and product
Ability to anticipate needs, innovate, and flourish in a fast-paced environment
A positive attitude, ability to work with a team to drive projects to completion, and penchant for solving problems
Extensive project launch experience and understanding of QA processes
Bachelor’s degree or equivalent work experience

Job Responsibility

Partner within the Lifecycle Marketing teams, agencies, data teams, and external partners to bring high priority marketing initiatives to life
Plan, schedule, execute, and test email and push notification journeys, including end-to-end QA documentation and performance measurement
Partner with content teams to identify opportunities for increasing engagement in existing and new journeys
Hyper-target subscribers with relevant content to ensure a positive experience for users engaging with Hulu's products
Optimize current email and push programs through continual testing of creative, copy, timing, offers, targeting, and more
Coordinate work activities with internal and external partners to launch campaigns in a timely and consistent manner
Find opportunities to improve the effectiveness of email and push marketing programs

What we offer

A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits

Fulltime

Audit Manager

Lauterbach, Borschow & Co. (Lauterbach) is looking for a dynamic Audit Manager t...

Location

United States , El Paso

Salary:

Not provided

Lauterbach Financial Group

Expiration Date

Until further notice

Requirements

BS/BA Degree in Accounting or equivalent degree
CPA Certification
4+ years of current or recent experience in a public accounting environment
Experience leading teams and mentoring associates
Understanding of audit services with knowledge of GAAP, GAAS, GAGAS, GABB and FASB regulations
A proven record of building profitable, sustainable client relationships
Minimum of 4 years of team-led or supervisory experience overseeing staff on multiple engagements

Job Responsibility

Provide timely, high-quality client service that meets or exceeds client expectations including coordinating the attestation requirements of assigned engagements along with other client deliverables
Properly assess risk with design and communicate audit procedures to engagement teams
Understand and utilize Lauterbach, Borschow & Co.’s Audit Methodology
Manage multiple engagement teams and prepare end-of-engagement evaluations for staff
Understand skillsets and capabilities of Senior Associates and Supervisors and monitor and review work product that they prepare and report on performance while articulating coaching notes throughout the process
Identify technical accounting matters early and assess impact on financial statements
Supervise Audit Seniors and Supervisors on engagement teams and facilitate field work by monitoring and reporting regarding productivity and adherence to work plan schedules on each assignment
Maintain contact with clients throughout the year to understand impact of significant developments in client’s business and assess impact on current-year audit engagements
Develop others within the Firm through facilitating levels-based or industry training, advising on career development or participating in other Firm initiatives
Subscribe to and actively read industry publications and share relevant information with clients as considered applicable

Event Sales Representative

Responsible for increasing the number of active subscribers and product penetrat...

Location

United States , Naples

Salary:

Not provided

Comcast Advertising

Expiration Date

Until further notice

Requirements

High School Diploma / GED
0-2 Years relevant work experience
Must be fluent in English and Spanish
Must be able to work nights and weekends, variable schedule(s) as necessary
Must be able to travel within an assigned market
Overnight travel could be required

Job Responsibility

Organize, lead and support events, including evening and weekend events, and will travel within an assigned market to conduct events
Serve as the sales point of contact for company in association with assigned events, manage handoffs post-event, and assist with troubleshooting and/or resolving newly acquired customer concerns
Generate new subscribers through events that are either initiated or attended by the company
Meet and exceed sales goals in assigned market and event activities
Effectively communicate and develop rapport with consumer prospects and property staff when events are associated with multi-dwelling units
Increase consumer prospect and property staff understanding of company products and pricing models as well as competitive advantages over other service providers
Evaluate competitive offers and frames response to show the benefits of the company
Assist in execution of events and provides support, including but not limited to, partnership in the coordination and logistics of an event, planning, negotiation and execution of events, production and distribution of printed materials, point-of purchase displays, prize packages, and coordinating with technical operations within the market
Use experience and skills to tailor events based on the profile of the community in which the event is held, with a goal of maximizing the return on investment
May collaborate with other key personnel to create and execute promotional strategy for value-add services, align messaging and ensure tracking requirements are implemented for the events

What we offer

Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Fulltime

Event Sales Representative

Responsible for increasing the number of active subscribers and product penetrat...

Location

United States , Hialeah

Salary:

Not provided

Comcast Advertising

Expiration Date

Until further notice

Requirements

Bilingual (English/Spanish) Required
High School Diploma / GED
0-2 Years Relevant Work Experience
Customer Experience (CX)
Sales
People Management
Direct Selling
Communication

Job Responsibility

Organize, lead and support events, including evening and weekend events, and will travel within an assigned market to conduct events
Serve as the sales point of contact for company in association with assigned events, manage handoffs post-event, and assist with troubleshooting and/or resolving newly acquired customer concerns
Generate new subscribers through events that are either initiated or attended by the company
Meet and exceed sales goals in assigned market and event activities
Effectively communicate and develop rapport with consumer prospects and property staff
Evaluate competitive offers and frames response to show the benefits of the company
Assist in execution of events and provides support
Use experience and skills to tailor events based on the profile of the community
May collaborate with other key personnel to create and execute promotional strategy
Effectively utilize company-provided assets to help promote and sell company products at scheduled events

What we offer

Medical, prescription, vision, and dental insurance
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Fulltime

Event Sales Representative

Responsible for increasing the number of active subscribers and product penetrat...

Location

United States , Schaumburg, Illinois; Libertyville, Illinois; Rolling Meadows, Illinois

Salary:

45118.07 - 75347.18 USD / Year

Comcast Advertising

Expiration Date

Until further notice

Requirements

Bachelor's Degree
0-2 Years of Relevant Work Experience
Customer Relationships
Sales Process
Sales Objectives

Job Responsibility

Organize, lead and support events, including evening and weekend events, and will travel within an assigned market to conduct events
Serve as the sales point of contact for company in association with assigned events, manage handoffs post-event, and assist with troubleshooting and/or resolving newly acquired customer concerns
Generate new subscribers through events
Meet and exceed sales goals in assigned market and event activities
Effectively communicate and develop rapport with consumer prospects and property staff
Evaluate competitive offers and frames response to show the benefits of the company
Assist in execution of events and provides support
Use experience and skills to tailor events based on the profile of the community
May collaborate with other key personnel to create and execute promotional strategy
Effectively utilize company-provided assets to help promote and sell company products at scheduled events

What we offer

Medical, prescription, vision, and dental insurance
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more
Commission under the terms of an applicable plan
Targeted Commission: $12,000.00

Fulltime

Assistant Director, IT Interoperability and Document Management

Directs and supervises staff and resources to ensure efficient and effective ope...

Location

United States of America , Brighton

Salary:

108483.00 - 162725.00 USD / Year

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration, Information Technology, Engineering, or other related field required
or equivalent combination of education and experience
3 years of experience with Epic interoperability systems required
3 years of progressive experience at a supervisory level in a technology environment required
Experience in an academic medical center or health system preferred
Experience with healthcare data exchange standards preferred
Ability to communicate effectively at all levels of the organization, including with executives, physicians, and nurses, with the ability to discuss technical information in a meaningful way with persons of varying levels of expertise preferred
Ability to demonstrate objectivity, sensitivity, and a balanced perspective regarding employee concerns and organizational issues. Knowledge of leadership and staff development practices preferred
Strong oral and written communication skills with the ability to create clear, concise, and prompt communications required
Strong follow-through skills with the ability to manage multiple initiatives simultaneously. Ability to establish strategic direction and business plans for sub-service line required

Job Responsibility

Directs and supervises staff and resources to ensure efficient and effective operations of interoperability and document management systems
Plans, develops, and directs enterprise-wide activities associated with the implementation, maintenance, and strategic enhancement of OnBase and RightFax as enterprise systems
Oversees interoperability with Care Everywhere and connectivity to HIEs using HL7 and FHIR standards
Oversees the archive of clinical data into archival solutions to ensure long-term data preservation and regulatory compliance
Serves as advisor to institutional leadership on policy, procedures, and practice changes related to document management workflows, data archival processes, and interoperability standards
Engages in the development and execution of strategic plans for document management, data archival, and interoperability initiatives
Serves as a member of IT Leadership
Acts as an accountable leader for the interoperability and document management team
Collaborates with key stakeholders to integrate OnBase, RightFax, and clinical data archival strategies with the hospital's and department's strategic plans
Supports regulatory compliance initiatives

Fulltime

New

Clinical Research Associate II

ICON plc is a world-leading healthcare intelligence and clinical research organi...

Location

Brazil , Brasília or São Paulo

Salary:

Not provided

iconplc

Expiration Date

Until further notice

Requirements

Bachelor's degree in a scientific or healthcare-related field
Experience as a Clinical Research Associate
In-depth knowledge of clinical trial processes, regulations, and ICH-GCP guidelines
Strong organizational and communication skills, with attention to detail
Ability to work independently and collaboratively in a fast-paced environment
Ability to travel at least 60% of the time (international and domestic - fly and drive) and should possess a valid driver’s license

Job Responsibility

Conducting site qualification, initiation, monitoring, and close-out visits for clinical trials
Ensuring protocol compliance, data integrity, and patient safety throughout the trial process
Collaborating with investigators and site staff to facilitate smooth study conduct
Performing data review and resolution of queries to maintain high-quality clinical data
Contributing to the preparation and review of study documentation, including protocols and clinical study reports

What we offer

Various annual leave entitlements
A range of health insurance offerings to suit you and your family’s needs
Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead
Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being
Life assurance
Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others

Subscriber Engagement Associate

Financial Times

Location:
United States , New York

Category:
Customer Service

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 18, 2026

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