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As a Submission Technician, you will play a critical role in delivering high-quality content to players worldwide by managing the setup, submission, and release of titles across first-party platforms. You will partner closely with Development, Production, QA, Marketing, and first-party partners to ensure content is delivered accurately, on time, and in compliance with platform requirements. Success in this role means smooth submissions, clear cross‑team communication, and flawless execution across regions, pricing, and release timing.
Job Responsibility:
Set up products within first-party backend systems to support development, testing, and release readiness
Configure platform services, bundled products, pre-orders, and special incentive offers
Track and update product setups as scope, functionality, or timelines evolve
Coordinate with first parties and Production to establish submission and release schedules
Partner with Marketing to manage product descriptions, artwork, and promotional timing
Submit code and required materials to first parties for review and approval
Act as a liaison between first-party partners and internal teams to communicate status, issues, and timelines
Verify, upload, and manage marketing assets for first-party storefronts
Configure pricing, discounts, sale dates, and regional release timing
Provide submission and platform information to Production and QA teams
Support QA by clarifying backend setup versus core code issues
Research first-party backend systems and workflows to support development needs
Collaborate with development and first-party teams to validate planned features or identify viable alternatives
Contribute to special projects, training documentation, and process improvements as needed
Requirements:
1+ years of experience in entertainment software or a related industry
Experience working in a role requiring frequent coordination with multiple teams
Experience with technical requirements testing preferred
Strong working knowledge of major console platforms and related services
Proficiency with Microsoft Office tools (Outlook, OneNote, Excel)
Strong understanding of online services, communications, and internet technologies
Ability to manage multiple priorities in high-pressure environments
Strong organizational, problem-solving, and troubleshooting skills
Excellent written and verbal communication skills
Nice to have:
Previous experience supporting submissions for Sony, Microsoft, or Nintendo platforms
Familiarity with first-party backend web portals and submission workflows
Self-motivated learner with a strong desire to grow in the interactive gaming industry
Demonstrated ability to mentor and support new team members
What we offer:
Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance
401(k) with Company match, tuition reimbursement, charitable donation matching
Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave
Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others