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We are a rapidly growing Australian-owned apparel factory located in Biyagama EPZ. EKwear is our sublimation printing business, producing custom apparel, sportswear, schoolwear, teamwear, and other sublimated garments for local and international customers. We are looking for a strong Sublimation Business Unit Manager to take ownership of the sublimation business unit. This role is responsible for managing customer orders, production planning, quality, delivery, cost control, team performance, and business growth. The successful candidate must be able to manage the full process from customer requirement to final delivery and ensure the sublimation unit operates as a disciplined, profitable, and growing business.
Job Responsibility
Manage the day-to-day operations of the EKwear sublimation business unit, including customer orders, production planning, quality, delivery, and team performance
Take ownership of the full order process from customer inquiry, artwork, sample approval, production, packing, and final delivery
Coordinate with customers, merchandising, design, printing, pressing, cutting, sewing, quality, packing, and dispatch teams to ensure smooth production flow
Ensure all orders are completed accurately, on time, and according to approved customer standards
Control quality across artwork, print, colour, transfer, cutting, sewing, measurements, packing, and final product presentation
Monitor daily output, production status, bottlenecks, rework, wastage, delivery risks, and customer complaints
Manage costing, material usage, wastage, rework, efficiency, and profitability of the sublimation business unit
Lead and develop the sublimation team to improve discipline, accountability, output, quality, and customer satisfaction
Report regularly to management on order status, production performance, quality issues, delivery risks, and business unit results
Requirements
05+ years of experience in apparel production, sublimation printing, digital textile printing, or a related garment manufacturing business with sound educational background
Experience managing a production unit, business unit, or department is preferred
Strong understanding of sublimation printing, garment production, customer order handling, quality control, and delivery management
Knowledge of Mimaki sublimation printers and Monti continuous roller heat press machines will be an added advantage
Strong planning, follow-up, coordination, and problem-solving skills
Ability to manage people, control daily work, and drive accountability
Strong commercial understanding, including costing, wastage, rework, efficiency, and profitability
Good communication skills and ability to deal with customers and internal departments
Ability to work under pressure and manage multiple orders at the same time
Experience in sportswear, schoolwear, teamwear, uniforms, or custom apparel will be an added advantage
Nice to have
Knowledge of Mimaki sublimation printers and Monti continuous roller heat press machines
Experience in sportswear, schoolwear, teamwear, uniforms, or custom apparel