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We are looking for an experienced Subject Matter Expert (SME) in Healthcare Administration to support the development and review of high-quality learning content focused on healthcare operations, hospital administration, compliance, and reimbursement models, and healthcare management practices. The ideal candidate will have strong industry experience in healthcare administration and the ability to translate real-world operational knowledge into engaging educational content for learners and professionals.
Job Responsibility
Analyze and create learning objectives for assigned healthcare administration courses
Review and develop detailed course outlines aligned with industry standards and learning outcomes
Review video scripts (7–9 per course) to ensure technical and operational accuracy
suggest updates and enhancements where necessary
Provide relevant healthcare administration examples, workflows, demos, or screencasts for course integration
Review readings and instructional materials (4–6 per course, up to 1200 words each) for content accuracy and completeness
Create hands-on activities, case studies, labs, or practical exercises relevant to healthcare administration
Review practice quizzes and graded assessments to validate technical accuracy and alignment with learning objectives
Record talking-head videos virtually or onsite for approximately 20–25 minutes per course
Incorporate one round of internal feedback and up to two rounds of client feedback across deliverables
Participate in client and content discussions as needed
Provide digital signatures for inclusion on the client platform
Requirements
Bachelor's or Master's degree in Healthcare Administration, Public Health, Business Administration, or a related field
5+ years of experience in healthcare administration, hospital operations, healthcare management, or related domains
Strong understanding of: Healthcare systems and operations
Revenue cycle management
Healthcare reimbursement models
Payer structures and CMS guidelines
HIPAA compliance and healthcare regulations
Experience working in clinical and non-clinical healthcare environments
Excellent analytical, communication, documentation, and presentation skills
Nice to have
Prior experience in instructional design, training, curriculum development, or educational content review is preferred
Certifications such as FACHE or equivalent are a plus