Subject Matter Expert Consultant Facilitator Job at Chat3D (Plano)

Athenahealth Training and Change Enablement Subject Matter Expert

Robert Half HR Solutions is currently sourcing for an Athenahealth Training and ...

Location

United States , Atlanta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 10 years of experience in organizational change management, with recent experience implementing Athena software
Proven track record of leading successful Athena deployments, including measurable improvements in workflow efficiency and user adoption
Strong understanding of clinical and revenue cycle workflows within Athena products, especially AthenaOne
Expertise in delivering training programs to diverse user groups in healthcare settings, such as providers, administrative staff, and billing teams
Excellent communication skills, with the ability to translate technical concepts into practical, user-friendly guidance
Familiarity with change management principles, business process re-engineering, and adult learning methodologies
Prior consulting experience with multi-site or multi-specialty healthcare practices is preferred
Demonstrated ability to support go-live events and post-implementation optimization efforts

Job Responsibility

Conduct detailed assessments of current workflows to align processes with Athena software best practices
Facilitate discovery sessions with clinical, operational, and revenue cycle stakeholders to gather requirements and identify gaps
Provide expert recommendations on Athena configuration options and their impact on workflows
Develop detailed implementation plans, training roadmaps, and readiness checklists to ensure project success
Support data collection and validation efforts while coordinating with the client’s internal teams
Design and deliver role-specific training programs tailored for providers, clinical staff, billing teams, and leadership
Create and maintain training materials, including job aids, quick-reference guides, and scenario-based exercises
Lead hands-on training sessions using practical examples and real Athena workflows
Offer on-site and remote support during the go-live phase, addressing workflow issues and reinforcing best practices
Identify post-implementation optimization opportunities, recommending workflow adjustments to maximize Athena capabilities

What we offer

medical
vision
dental
life and disability insurance
eligible to enroll in our company 401(k) plan

Senior Consultant - Expert Services

As a Senior Consultant in Crisis Management & Business Continuity, you will help...

Location

United Kingdom , London

Salary:

Not provided

4C Strategies

Expiration Date

Until further notice

Requirements

Proven experience in crisis management, business continuity management (BCM), operational resilience, incident management or emergency management
A background in consulting with experience working with UK regulated organisations, public sector bodies, or operators of essential services, including Critical National Infrastructure (CNI), financial services, utilities, transport, energy or telecommunications
Demonstrated experience leading client engagements end to end, including stakeholder management, team leadership and delivery risk management
Strong written and verbal communication skills, including facilitation, report writing and executive-level presentations
Willingness to contribute to commercial activities such as opportunity shaping, proposal writing and account development, taking ownership of customer and business outcomes
Membership of the Business Continuity Institute (MBCI), or active progression towards MBCI, demonstrating commitment to professional standards and continuous development
Familiarity with recognised standards and frameworks such as ISO 22301, ISO 22316, BS 65000, UK operational resilience expectations (FCA and PRA), incident command structures, Gold–Silver–Bronze or JESIP (desirable)

Job Responsibility

Lead the delivery of crisis management, business continuity and operational resilience engagements, including business impact analysis (BIA), framework and plan development, crisis management structures, incident response plans and business continuity plans, ensuring work is delivered with integrity and professional rigour
Design and deliver crisis exercises, tabletop exercises and simulations for senior leadership teams, applying innovative approaches to challenge assumptions and improve organisational readiness
Act as project and engagement lead on medium to large assignments, owning scope, budget, timelines, delivery risk and stakeholder expectations from initiation through to completion
Serve as a trusted advisor to clients, supporting leadership teams with preparedness, response governance, escalation processes and decision-making structures during periods of uncertainty
Apply sound judgement and subject matter expertise to provide quality assurance across multiple engagements, stepping in where senior oversight, challenge or assurance is required
Support opportunity development by contributing to scoping, proposal development, bid activity and account growth, working closely with colleagues across Expert Services and Sales
Act as a senior point of contact for assigned clients or accounts, owning customer outcomes and building long-term relationships based on trust, credibility and sustained value delivery
Mentor and coach consultants and analysts, supporting their development and contributing to a culture where the team is stronger through collaboration and shared learning
Contribute to internal knowledge development by capturing lessons learned, monitoring UK and international resilience trends, and strengthening 4C’s thought leadership in crisis management, BCM and operational resilience
Represent 4C professionally and consistently, acting as a role model for values-led behaviour, collaboration and delivery excellence

What we offer

Flexible working
25 days holidays (plus bank holidays)
Private healthcare including dental
Pension Scheme with 5% employer contribution
Enhanced maternity and paternity pay
Life Assurance
Cycle to work scheme
Work Extras Discounts at over 80 retailers
Company social events (Company kick-offs, breakfasts, lunches, fika)

Expert Compliance & Risk Consultant

The Compliance & Risk Consultant, Expert will be part of a team that is responsi...

Location

United States , Oakland

Salary:

112000.00 - 188000.00 USD / Year

PG&E Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s Degree or equivalent experience
7 years of relevant working experience
4 years of experience in compliance (preferably with CPUC)
PMI-Project Management Institute PMP-Project Management Professional certification
Quality Assurance & Control: Experience conducting audits and ensuring compliance with established standards and procedures
Process Mapping Expertise: Ability to visualize, analyze, and optimize workflows across diverse functions
Technical Writing: Skilled in developing clear, concise guidance documents and standard operating procedures
Lean Methodologies: Certified in Lean, Lean Six Sigma, or recognized as a Certified Problem Solver, with a proven track record of driving process improvements
Effective Communication: Strong verbal and written communication skills, with the ability to convey complex concepts to varied audiences
Cross-Functional Collaboration: Demonstrated ability to work effectively across departments, fostering alignment and shared ownership of outcomes

Job Responsibility

Organizing Stakeholder Meetings: Arranging and leading kick-off meetings with internal stakeholders and subject matter experts to ensure everyone understands the audit’s goals, timelines, and what information is needed
Coordinating Data Requests: Breaking down pre-audit data requirements, assigning questions to the right business units, and overseeing the collection of responses and supporting documents
Quality Control: Reviewing all submitted data to make sure it is complete, accurate, and confidential information remains protected
Facilitating Audit Walkthroughs: Planning and leading on-site reviews with external regulators and internal teams, documenting observations and ensuring audit requirements are addressed during the walkthrough
Managing Additional Data Requests: Handling new or follow-up data requests that arise during or after field audits, assigning them for response, and checking that replies are complete and confidential
Responding to Audit Findings: Reviewing the final audit report, identifying and quantifying any violations, and working with other departments to develop responses and improvement plans

Fulltime

Assistant Digital & Marketing Manager

The Marketing and Communications Manager is part of an important team that creat...

Location

Indonesia , Jakarta

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area
hospitality marketing or digital advertising experience preferred
OR 4-year bachelor's degree in Marketing, Public Relations, Business, or related major
2 years experience in the sales, marketing, digital or related professional area
hospitality marketing or digital advertising agency experience preferred

Job Responsibility

Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams
Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel
Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions
Manages F&B media schedules and verifies prompt settlement of accounts
Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups
Executes email marketing, and display advertising
Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives
Verifies all advertising for the hotel in digital channels is in alignment with brand voice
Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites)
Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels

Fulltime

Senior Application Operations Engineer (RMMS Manager – Confirm)

We are seeking a highly experienced RMMS Confirm specialist to take technical ow...

Location

United Kingdom , South Mimms

Salary:

Not provided

Egis in the UK

Expiration Date

Until further notice

Requirements

Substantial experience working with Brightly Confirm / RMMS or a comparable enterprise asset management platform
Experience acting as a senior technical specialist, application owner, product specialist, implementation consultant, service owner or application operations lead for a business critical system
Strong understanding of highways maintenance, asset management, inspections, work management, mobile working and asset data
Experience working directly with business stakeholders and asset leads to assess requirements and align system capability to operational processes
Experience supporting or defining system roadmaps, implementation plans, service improvements or future development priorities
Strong SQL and data skills, including experience with data validation, reporting support, data migration, data structures or operational analytics
Experience working with GIS, APIs, mobile applications, BI platforms, data platforms or enterprise integrations
Experience working with developers or technical teams to understand business critical integrations and data flows between systems
Strong understanding of testing, release readiness, change control, issue resolution and service improvement
Strong problem solving, communication, facilitation and stakeholder engagement skills

Job Responsibility

Take technical ownership of the Brightly Confirm / RMMS platform
Act as the internal subject matter expert for Confirm
Ensure Confirm is managed as a business critical platform
Work with asset leads and operational teams to understand requirements and align them with Confirm capability
Translate business needs into practical system requirements
Challenge and shape requirements to ensure efficient use of Confirm
Ensure business processes are aligned with Confirm capability
Build and maintain a clear roadmap for Confirm implementation and improvement
Identify opportunities for future Confirm usage development
Support longer term thinking about Confirm's place in the application landscape

What we offer

Equality, Diversity & Inclusion
Equal Opportunities employer

Fulltime

Ai Lead Application Architecture - Vice President

We are seeking a highly experienced and technically proficient Sr Applied AI Eng...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15 years of relevant experience in leading Apps Development or systems design role
Extensive experience system analysis and in programming of software applications
Demonstrable exposure and practical experience with AI development
Knowledge of capital market is plus
Experience in managing and implementing successful projects
Subject Matter Expert (SME) in at least one area of Applications Development
Ability to adjust priorities quickly as circumstances dictate
Demonstrated leadership and project management skills
Consistently demonstrates clear and concise written and verbal communication
Bachelor’s degree/University degree or equivalent experience

Job Responsibility

Lead the design, development, and implementation of complex middleware applications using Java and Spring Boot: Utilize AI-powered code generation tools (e.g., Devin, Copilot, Codex) to accelerate development, automate boilerplate code, suggest optimal implementations, and enforce architectural patterns. Leverage AI for design pattern identification and complex system architecture validation
Architect and optimize database interactions with Oracle, SQL, and MongoDB, ensuring high performance and data integrity: Employ AI to analyze database query performance, suggest advanced indexing strategies, optimize schema designs, and generate efficient SQL/NoSQL queries. AI-driven tools can also assist in predicting database load and recommending scaling solutions
Drive the adoption and continuous improvement of CI/CD pipelines to facilitate rapid and reliable software delivery: Integrate AI into CI/CD processes for intelligent test case generation, predictive failure analysis, automated code vulnerability scanning, and optimization of pipeline execution times based on historical data
Collaborate with cross-functional teams, including product management, QA, and operations, to define requirements, design solutions, and deliver high-quality software:Use AI-powered communication and summarization tools (e.g., Claude) to streamline requirement gathering, document analysis, and stakeholder communication. AI can also assist in translating technical designs into accessible formats for various audiences
Mentor and provide technical guidance to junior and mid-level software engineers, fostering a culture of technical excellence and continuous learning: Leverage AI platforms for personalized learning paths, automated code feedback, and explanations of complex technical concepts. Encourage junior engineers to adopt AI-driven development practices
Actively research and experiment with AI technologies to identify opportunities for enhancing developer productivity, automating tasks, and improving software quality:Continuously explore emerging AI tools and techniques (such as Anti Gravity for complex problem-solving) and assess their applicability to our development ecosystem
Participate in code reviews, ensuring adherence to coding standards, best practices, and architectural guidelines: Utilize AI-powered code analysis tools to pre-scan code for potential bugs, security vulnerabilities, performance bottlenecks, and style deviations, allowing human reviewers to focus on higher-level logic and design
Troubleshoot and resolve complex technical issues, ensuring the stability and performance of production systems: Implement AI-driven anomaly detection in monitoring systems, leverage AI for rapid log analysis and root cause identification, and automate incident response workflows
Contribute to the strategic planning and technical roadmap for our middleware platforms: Employ AI to analyze industry trends, forecast technology evolution, assess the impact of new features, and prioritize roadmap initiatives based on data-driven insights
Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, and model development: Utilize AI for data synthesis, predictive modeling for estimations, identification of potential IT risks, and accelerated model prototyping and validation

Fulltime

Solution Engineer - VBS

This role supports business sales by providing technical expertise to design and...

Location

United States , Maitland

Salary:

78750.00 - 142030.00 USD / Year

T-Mobile

Expiration Date

Until further notice

Requirements

Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent
Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment
Experience supporting Enterprise and Public Sector accounts
Technical Leadership
Communication Excellent oral and written communications
strong interpersonal skills
Applications Proficiency with business application software
Strategic Leadership Ability to provide strategic direction in a leadership role
Technical Presentations Ability to create and deliver technical presentations
Subject Matter Expertise in at least one area of focus (SDWAN/Edge, Security, Mobile Internet/Routers, etc.)

Job Responsibility

Support small and medium business sales teams in-market to drive solution adoption and customer engagement
Participate in customer meetings to provide technical consultation and solution guidance
Facilitate wireless network coverage analysis and review to optimize customer solutions
Assist with processing in-building coverage requests to improve network accessibility
Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts

What we offer

Medical, dental and vision insurance
Flexible spending account
401(k)
Employee stock grants
Employee stock purchase plan
Paid time off
Up to 12 paid holidays
Paid parental and family leave
Family building benefits
Back-up care

Fulltime

Clinical Research Associate II

As a Clinical Research Associate (CRA) at Parexel, you act as an integral part t...

Location

Taiwan , Taipei

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

Site Management experience or equivalent experience in clinical research, with understanding of clinical trials methodology and terminology
Educated to degree level (biological science, pharmacy, or other health-related discipline preferred) or equivalent nursing qualification or other equivalent experience
Sound problem solving skills
Able to take initiative and work independently
Advance presentation skills
Client focused approach to work
Ability to interact professionally within a client organization
Flexible attitude with respect to work assignments and new learning
Ability to prioritize multiple tasks and achieve project timelines
Willingness to work in a matrix environment

Job Responsibility

Act as PAREXEL’s direct contact with assigned sites, assess and ensure overall integrity of study implementation and adherence to study protocol at clinical sites
Build relationships with investigators and site staff
Facilitate and support site with access to relevant study systems and ensure sites are compliant with project specific training requirements
Evaluate if on-site staff assignment is still accurate and determine and implement corrective actions & follow-up
Address and resolve issues at sites
Follow-up on and respond to appropriate site related questions
Apply working knowledge and judgment to identify and evaluate potential data quality and data integrity issues
Actively participate in Investigator and other external or internal meetings and audits & regulatory inspections
Collect, review, and approve updated/amended site documentation
Evaluate site recruitment plan in collaboration with the site staff

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Subject Matter Expert Consultant Facilitator

Job Description

Job Responsibility

Requirements

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