Subject Matter Expert- SAP FICO R2R Job at IKEA (Bangalore)

Job Description

As the SAP FICO SME, your mission is to oversee and provide subject matter expertise and strategic input into ERP Finance functional areas and technologies, contributing to future ERP strategic direction and system selection/deployment decisions. You will play a crucial role in streamlining Finance process, driving efficiency, and enhancing collaboration within the organization and with external partners. Additionally, you will be responsible for providing expert-level advice and solutions related to SAP FICO, Tax and concur module. You will also provide technical expertise, guidance, and support to the operations team and end users. The SME will be accountable for the Finance processes delivery within our digital organisation. Responsible for the management of operations on the SAP Finance, tax and concur technologies to support the SAP S/4 system. The ideal candidate will have a strong background in Finance design, implementation, and support. This role will involve collaborating with cross-functional teams to ensure the optimal performance, availability, and security of our SAP landscape.

Job Responsibility

Overseeing and managing the entire R2R process
Responsible for guiding suppliers through the end-to-end R2R cycle, identifying process improvements, guiding suppliers on incident resolution, request resolution, identifying RCAs for problems, contributing and overseeing demands and ensuring effective operations
Oversee and contribute the entire Record to Report incidents, requests and demand resolution
Ensure the timely and accurate execution of monthly, quarterly, and annual closing activities
Supervise the posting of journal entries, accruals, provisions, and other critical adjustments to the ledger
Provide insight into trends, risks, and opportunities for improvement
Identify opportunities for improvements to drive efficiency and effectiveness in the R2R cycle
Contribute to automation and technology solutions (e.g., ERP systems) to streamline processes and reduce manual effort
Monitor key performance indicators (KPIs) to assess process efficiency, accuracy, and timeliness, and drive initiatives to improve these metrics
Serve as the primary point of contact for the R2R function for BAU operations and ensure to act as 1st point of escalation for all country specific queries
Communicate R2R updates, risks, changes and demands to senior management and other key stakeholders
Address discrepancies or issues within the R2R cycle promptly to avoid delays in financial closing or reporting
Work closely with Hypercare teams, Suppliers and internal stakeholders to ensure effective knowledge transfers and efficient hypercare exit
Lead, Design, implement, and support robust/scalable infrastructure solutions for SAP applications, including SAP R2R, Tax and concur
Oversee the implementation and deployment of SAP solutions, ensuring adherence to design specifications, project timelines, and quality standards
Contribute and Guide Suppliers in ensuring effective Problem Resolution and identify Root Cause Analysis
Contribute and guide suppliers in ensure effective knowledge management process by creating, approving and ensuring R2R specific knowledge articles are created and used effectively
Knowledge of ITSM tools (preferable ServiceNow) to create and work on incidents, problems and requests

Requirements

Bachelor’s degree in information technology, Computer Science or other related area
Minimum of 12+ years of experience in SAP R2R application operations, design, implementation, and optimization, with a focus on SAP environments
Must have worked in multi-Country implementation / roll out projects
Good written and verbal English communication skills
Good communication and technical writing skills
System (Functional and technical) Support and Maintenance processes set-up, metrics & Service Governance, best practices knowledge in SAP enterprise applications landscape
Strong problem solving and analytical skills, with attention to detail
Strong architectural and engineering mindset
Good understanding of the SAP-concept for modifications and enhancements
Good SAP functional knowledge in SAP FICO
Hands on ability to work on enhancements and projects as functional consultant
Strong understanding of the ITIL (Information Technology Infrastructure Library) process framework
Deep understanding of how to utilize advanced SAP administration and troubleshooting techniques to complete complex assignments or to solve difficult problems
Good understanding of commercial commitments and liabilities
Good understanding of the complexity of IKEA business and the role of technology as an integrated part of the business
Minimum 12+ years of SAP Finance functional, configuration experience with bachelor’s degree/Master Degree
SAP certification within module and/or technology desired

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Subject Matter Expert- SAP FICO R2R

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