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Stylist

Canada, Hamilton · Job Posted March 20, 2026
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Job Description

The Stylist is responsible for providing and maintaining a positive, friendly, empathetic and professional selling experience with all customers. Stylists are responsible for providing 5-Star Customer Service to all David’s Bridal customers, achieving sales goals and productivity by expertly following our 5-Step Selling Process, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand ambassadors and demonstrate the values and critical success factors of the David’s Bridal brand.

Job Responsibility

  • Provide and maintain a positive, friendly, empathetic and professional selling experience
  • provide 5-Star Customer Service
  • achieve sales goals and productivity by following the 5-Step Selling Process
  • perform duties related to presentation and operations of the store
  • welcome customers with genuine enthusiasm
  • use systems to manage customer flow
  • provide exceptional service to multiple customers
  • prepare for customer appointments
  • build relationships by asking questions and listening
  • identify the perfect gown/dress
  • review Timeline Calendar and set future appointments
  • communicate role of alterations
  • promote alterations services
  • ensure proper measurements are taken
  • maintain store-standards
  • maintain dress code standards
  • offer loyalty & partners program
  • respond to customer questions
  • maintain sales productivity standards
  • support cash wrap behaviors and process transactions
  • achieve platform conversion
  • achieve add-on goals
  • set come back appointments
  • complete training
  • execute new processes, behaviors, contests and programs
  • perform duties as assigned
  • actively support store team
  • accurately clock in and out
  • follow loss prevention processes
  • focus on development
  • complete training
  • celebrate successes
  • share expertise
  • open to coaching
  • complete required myLearning courses

Requirements

  • High school diploma or an equivalent degree
  • 1-2 years prior retail experience in an apparel, service or specialty store environment
  • prior experience with computerized POS system is preferred
  • ability to stand, walk, and sit for extended periods
  • reach for tools and objects
  • climb stairs
  • stoop, kneel, crouch, or crawl
  • talk and hear customers
  • lift to 25 pounds
  • see up close and at a distance
  • use peripheral vision and depth perception
  • use a computer and electronic devices for long periods

Nice to have

  • 1-2 years prior retail experience in an apparel, service or specialty store environment
  • prior experience with computerized POS system

What we offer

  • Rewarding Environment and Competitive Pay
  • Generous Dream Maker Discount
  • Referral Incentive Program

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