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The Study Delivery Senior Associate provides essential global study management support to clinical study teams, ensuring timely, high-quality, and compliant study execution. They partner with Study Managers to deliver start-up and conduct activities, own specific study tasks and support risk monitoring and issue management.
Job Responsibility:
Lead the development and maintenance of study-level trackers, dashboards, timelines, and tools
Coordinate logistics for investigator meetings, trial events, and site communications
Manage assigned start-up activities, including system setup, access management, and document readiness
Use study dashboards and reports to monitor global enrollment, data flow, and quality indicators
Lead delivery of assigned risk and quality management activities
Track and report study progress, coordinating with Study team and vendors to resolve operational issues
Deliver assigned components of global recruitment and retention strategies
Manage Study Training system activities and oversight
Build and maintain effective relationships with internal study team members, vendors and investigator sites
Act as a point of contact for routine study updates
Identify, prioritize, and escalate risks effectively
Lead vendors and supplier set-up
Maintain and monitor clinical trial systems
Support data collection oversight, including query resolution and reconciliation activities
Manage trial documentation to ensure inspection readiness
Contribute to best practice development, knowledge-sharing and process improvement
Proactively identify and highlight opportunities to streamline / automate activities
Support Audit/Inspections including Corrective and Preventive Actions (CAPA) processes
Requirements:
Master’s degree
Bachelor’s degree and 2 years of clinical execution experience
Associate’s degree and 6 years of clinical execution experience
High school diploma / GED and 8 years of clinical execution experience
3 years’ work experience in life sciences or medically related field, including 1 year of biopharmaceutical clinical research experience obtained working on clinical trials in a biotech, pharmaceutical or CRO company
Experience working on global clinical trials
Strong collaborative and effective communication skills within a team environment
Understands importance of accuracy in documentation, data tracking, and compliance checks
Expertise in clinical trial processes, operations, and oversight in biotech, pharmaceutical, or Contract Research Organization environments
Strong skills in using MS Word, Excel, PowerPoint, and other relevant software for documentation, data management, and trial support
Working knowledge of CTMS, eTMF, EDC, and Microsoft Office tools
Experience with overseeing vendors and suppliers
Experience executing risk-based site monitoring, Audit and Inspections Corrective and Preventive Actions (CAPA) implementation, and risk mitigation
Cultural sensitivity and collaboration across global teams
Ability to recognize, highlight and resolve issues
Understanding of the clinical and pharmaceutical drug development process and clinical trial execution principles
Experience with tracking and filing of essential documents such as protocols, informed consent forms, and regulatory submissions