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As part of our Studio Services team at AKQA, you are dedicated to creating an exceptional studio experience for our clients, guests, and teams. By upholding the highest standards of service, care, and attention to detail, you help bring our AKQA brand and core values to life, fostering a space that inspires creativity, collaboration, and wellbeing. Your approach is always consistent with the London studio’s strategy and operations, ensuring a world-class experience for everyone who walks through our doors.
Job Responsibility:
Be the go to person for the day to day support of teams across the AKQA Studio
To be fully aware of the daily meeting room schedule always and able to plan, prioritise and complete the set-up and clear-down of all meeting rooms on time, to a high standard and with attention to detail as part of our Studio Services team
Assist with ordering catering for meetings, events, stationery areas and kitchen
Assist with the organisation and set-up of all internal events and internal moves
Be the face of AKQA London — welcoming and greeting clients, guests, and team members with professionalism, warmth, and care
Manage all administrative tasks, including but not limited to: security passes, booking couriers, LON studio requests, meeting rooms and travel booking
Ensure the entire studio environment reflects AKQA’s commitment to excellence — from Reception to shared spaces. Maintain a tidy, welcoming, and inspiring atmosphere at all times
Assist with on-boarding and off-boarding teams across the AKQA Studio
Handle basic maintenance tasks safely, practically and with strong attention to detail. Organise and oversee any on-site maintenance and minor repairs. Manage contractors on site and ensure they comply with all H&S legislation
Play an active role in the Studio Culture team to create meaningful moments that foster connection, creativity, and a strong sense of collaboration across the studio
Requirements:
At least 2 years’ experience working in either a service, hospitality or luxury role for a similar dynamic and fast-paced environment
Dynamic personality with a strong bias to action
Demonstrated ability to set and implement priorities, manage multiple tasks, and work to tight deadlines and high service levels
Strong interpersonal skills, including good communication skills
Strong problem-solver with high attention to detail
Proficient in Microsoft Office, including Outlook with good numerical skills