CrawlJobs Logo
Robert Half Logo Robert Half · Customer Service

Student Support Representative

United States, Virginia Beach Employment contract · Job Posted May 15, 2026
Apply Position
Job Link Share

Job Description

This contract-to-permanent opportunity is ideal for someone who enjoys building relationships, communicating clearly, and supporting individuals as they evaluate educational options. In this role, you will act as a key point of contact from initial inquiry through program start, delivering a positive and well-organized experience while maintaining accurate records and consistent follow-up.

Job Responsibility

  • Connect with prospective students by phone and other approved outreach methods to explain program options, admissions steps, and enrollment timelines in a clear and supportive manner
  • Arrange and lead candidate conversations to assess educational goals, discuss program fit, and move interested individuals forward in the admissions process
  • Manage the full inquiry pipeline from first contact through application transfer, including inbound and outbound communication, application support, and ongoing status updates
  • Maintain detailed and timely documentation of student interactions, application progress, and related activity within the database
  • Build interest in available programs through lead generation efforts, referral development, and persistent follow-up designed to strengthen the enrollment pipeline
  • Partner with financial aid teams and campus leadership to coordinate a smooth transition for students from inquiry to orientation and program start
  • Track daily recruiting activity, share progress with leadership, and participate in strategy discussions focused on improving enrollment outcomes
  • Uphold admissions policies and regulatory expectations while delivering attentive service and contributing to a collaborative team environment
  • Perform additional support tasks as needed to assist the admissions function and enhance the student experience

Requirements

  • 3+ years of experience in admissions, student support, customer service, or a related enrollment-focused role
  • Demonstrated ability to conduct and schedule interviews while managing a high volume of prospective student interactions
  • Experience handling both inbound and outbound calls in a fast-paced environment
  • Strong administrative skills, including application processing, record maintenance, and high-volume data entry
  • Ability to generate leads through outreach, follow-up, community engagement, or referral-based activity
  • Excellent interpersonal, communication, and organizational skills with a strong focus on service and results
  • Comfortable using databases or CRM systems to track activity, maintain accuracy, and monitor progress across the enrollment cycle

What we offer

  • medical, vision, dental, life and disability insurance
  • 401(k) plan
Robert Half - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Student Support Representative

8 matching positions

Student Support Representative

We are looking for a Student Support Representative to guide prospective student...
Location
Location
United States , Virginia Beach
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in admissions, student support, recruiting, customer service, or a related field
  • Ability to conduct and schedule interviews while managing a high volume of prospective student interactions
  • Experience handling both inbound and outbound calls in a fast-paced, goal-oriented environment
  • Strong application processing and high-volume data entry skills with close attention to accuracy
  • Proven ability to generate leads and support enrollment growth through outreach and follow-up
  • Effective communication and interpersonal skills with the ability to build trust and guide candidates professionally
  • Strong organizational skills and the ability to manage multiple priorities while meeting deadlines and performance goals
Job Responsibility
Job Responsibility
  • Engage with prospective students by phone and through follow-up outreach to explain programs, answer questions, and move candidates through each stage of the admissions process
  • Arrange and lead candidate conversations to assess interest, discuss career objectives, and determine whether available programs are a strong fit
  • Manage inbound inquiries and proactive outbound contact efforts, helping applicants complete required steps from initial interest through application transfer and orientation readiness
  • Maintain accurate and up-to-date records of conversations, application progress, and related admissions activity within the database
  • Build a steady pipeline of prospective students through lead generation, community outreach, referral development, and consistent follow-up activity
  • Partner with financial aid staff, admissions teams, and campus leadership to create a smooth and supportive enrollment experience for each applicant
  • Track daily recruiting results and share activity updates with leadership to support performance reviews, planning, and enrollment strategy discussions
  • Complete assigned tasks in alignment with admissions policies, compliance standards, and departmental expectations while contributing positively to the team environment
What we offer
What we offer
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
  • free online training
  • Fulltime
Read More
Arrow Right

Student Support Specialist

Reporting directly to the Senior Manager of Student Affairs, the Student Support...
Location
Location
United States of America , Rochester
Salary
Salary:
24.91 - 34.87 USD / Hour
urmc.rochester.edu Logo
University of Rochester
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree Required
  • 3 years of relevant experience in a position which demonstrates the ability to work with minimum supervision
  • or equivalent combination of education and experience. Required
  • 1-2 years’ experience with student affairs and/or department administration. Preferred
  • Demonstrated technology skills including experience overseeing online systems, managing content, and running data analytics. Preferred
  • Strong interpersonal, organizational, written and oral communication, and problem-solving skills are essential, as is the ability to work in a student-centered environment where sensitivity to issues of equity, diversity and inclusion are expected of all staff. Required
  • Practical knowledge and utilization of computer software tools particularly Microsoft Office, Outlook, Box, Zoom, and other systems. Required
  • Motivated and able to work in a team setting. Required
  • Maintains confidentiality – HIPAA, FERPA. Required
Job Responsibility
Job Responsibility
  • Facilitate smooth coordination between UR Scholars, hospital partners, and internal departments to enhance program success
  • Collaborate closely with URMC hospital partners to coordinate scheduling of mentoring sessions and job fairs for UR Scholars
  • Provide timely responses to Scholars’ questions and connect them with appropriate departments as needed
  • Serve as the primary point of contact for UR Scholars regarding loan agreements and loan repayment processes
  • Collect and maintain comprehensive data on UR Scholars, including, but not limited to, academic progress, loan status, and program milestones
  • Generate regular reports on UR Scholars’ status and program outcomes for appropriate stakeholders
  • Ensure data accuracy and confidentiality in accordance with institutional policies and regulations
  • Support continuous improvement of the UR Nursing Scholars program through feedback and process evaluation
  • Serve as the primary point of contact for all students enrolled in the Career Pathways Training (CPT) program, providing guidance, support, and program information
  • Liaise regularly with Workforce Investment Organizations (WIO) partners including 1199 SEIU, Finger Lakes Performing Provider System (FLPPS), and Caring Gene to confirm student participation in the program
  • Fulltime
Read More
Arrow Right

Student Services Representative

Are you a customer service enthusiast who thrives in a team environment? Do you ...
Location
Location
Canada , Verdun
Salary
Salary:
24.00 - 26.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 23, 2026
Flip Icon
Requirements
Requirements
  • Fluent Bilingualism (English & French)
  • Proven Experience: A minimum of one year of relevant experience in customer service, office administration, or a similar professional environment
  • Tech-Savviness: High digital literacy with the ability to navigate complex software systems and work efficiently within a multi-screen environment
  • Professional Excellence: A logical mindset, strong autonomy, and a commitment to maintaining the highest standards of professional conduct
  • Priority Management: Demonstrated ability to multitask and manage competing priorities effectively
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for student inquiries via phone, email, and in-person, providing clear information and directing them to the appropriate specialized resources
  • Oversee academic management systems, including scheduling, exam coordination, activity tracking, and user access management
  • Process requests regarding academic progress and streamline the registration and enrollment process to ensure a seamless experience
  • Provide dedicated follow-up and academic support to students across all learning formats, including on-site, virtual, and correspondence-based programs
  • Act as a key bridge between students, faculty, administration, and external partners to facilitate effective communication and collaboration
What we offer
What we offer
  • Long-Term Stability: A secure 1-year contract with a strong potential for a permanent position
  • Optimal Work-Life Balance: A standard 35-hour work week designed to respect your personal time
  • Flexible Hybrid Model: 4 days on-site in Nuns' Island and Fridays working from home
  • Stress-Free Commute: Free on-site parking and excellent accessibility via public transit
  • Collaborative Culture: Join a professional, supportive environment where teamwork is at the heart of everything we do
  • Exclusive Randstad Advantages: Group Insurance, Continuous Learning, Dedicated Support
  • Fulltime
Read More
Arrow Right

Student Services Representative

Are you a customer service enthusiast who thrives in a team environment? Do you ...
Location
Location
Canada , Verdun
Salary
Salary:
24.00 - 26.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 12, 2026
Flip Icon
Requirements
Requirements
  • Fluent Bilingualism (English & French): Exceptional written and verbal communication skills in both languages are essential
  • Proven Experience: A minimum of one year of relevant experience in customer service, office administration, or a similar professional environment
  • Tech-Savviness: High digital literacy with the ability to navigate complex software systems and work efficiently within a multi-screen environment
  • Professional Excellence: A logical mindset, strong autonomy, and a commitment to maintaining the highest standards of professional conduct
  • Priority Management: Demonstrated ability to multitask and manage competing priorities effectively
Job Responsibility
Job Responsibility
  • Serve as the primary point of contact for student inquiries via phone, email, and in-person, providing clear information and directing them to the appropriate specialized resources
  • Oversee academic management systems, including scheduling, exam coordination, activity tracking, and user access management
  • Process requests regarding academic progress and streamline the registration and enrollment process to ensure a seamless experience
  • Provide dedicated follow-up and academic support to students across all learning formats, including on-site, virtual, and correspondence-based programs
  • Act as a key bridge between students, faculty, administration, and external partners to facilitate effective communication and collaboration
What we offer
What we offer
  • Long-Term Stability: A secure 1-year contract with a strong potential for a permanent position
  • Optimal Work-Life Balance: A standard 35-hour work week designed to respect your personal time
  • Flexible Hybrid Model: Enjoy the best of both worlds with 4 days on-site in Nuns' Island and Fridays working from home
  • Stress-Free Commute: Free on-site parking and excellent accessibility via public transit
  • Collaborative Culture: Join a professional, supportive environment where teamwork is at the heart of everything we do
  • Group Insurance: Access to preferential rates and discounts
  • Continuous Learning: Unlimited access to our comprehensive online training platform
  • Dedicated Support: Personalized coaching and guidance throughout your entire mission
  • Engaging Atmosphere: A role where professional challenges and daily fun go hand-in-hand
  • Fulltime
Read More
Arrow Right

Student Services Representative

Are you passionate about delivering top-tier customer service and collaborating ...
Location
Location
Canada , Verdun
Salary
Salary:
24.00 - 26.00 CAD / Hour
https://www.randstad.com Logo
Randstad
Expiration Date
July 09, 2026
Flip Icon
Requirements
Requirements
  • Fluent Bilingualism (English & French): Exceptional written and verbal communication skills in both languages are essential for daily interactions with students and partners located outside of Quebec.
  • Proven Experience: A minimum of one year of relevant experience in customer service, office administration, or a similar professional environment.
  • Tech-Savviness: High digital literacy with the ability to navigate complex software systems and work efficiently within a multi-screen environment.
  • Professional Excellence: A logical mindset, strong autonomy, and a commitment to maintaining the highest standards of professional conduct.
  • Priority Management: Demonstrated ability to multitask and manage competing priorities effectively.
Job Responsibility
Job Responsibility
  • Student Support & Guidance: Serve as the primary point of contact for student inquiries via phone, email, and in-person, providing clear information and directing them to the appropriate specialized resources.
  • Platform Administration: Oversee academic management systems, including scheduling, exam coordination, activity tracking, and user access management.
  • Academic Pathway Management: Process requests regarding academic progress and streamline the registration and enrollment process to ensure a seamless experience.
  • Multimodal Academic Support: Provide dedicated follow-up and academic support to students across all learning formats, including on-site, virtual, and correspondence-based programs.
  • Strategic Liaison: Act as a key bridge between students, faculty, administration, and external partners to facilitate effective communication and collaboration.
What we offer
What we offer
  • Long-Term Stability: A secure 1-year contract with a strong potential for a permanent position.
  • Optimal Work-Life Balance: A standard 35-hour work week designed to respect your personal time.
  • Flexible Hybrid Model: Enjoy the best of both worlds with 4 days on-site in Nuns' Island and Fridays working from home.
  • Stress-Free Commute: Free on-site parking and excellent accessibility via public transit.
  • Collaborative Culture: Join a professional, supportive environment where teamwork is at the heart of everything we do.
  • Exclusive Randstad Advantages:
  • Group Insurance: Access to preferential rates and discounts.
  • Continuous Learning: Unlimited access to our comprehensive online training platform.
  • Dedicated Support: Personalized coaching and guidance throughout your entire mission.
  • Engaging Atmosphere: A role where professional challenges and daily fun go hand-in-hand!
  • Fulltime
Read More
Arrow Right

Student Account Representative

This is a long-term contract position where you will play a critical role in sup...
Location
Location
United States , Baltimore
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proficiency in Microsoft Excel, including advanced formulas, VLOOKUP, and pivot tables
  • Familiarity with billing software and processes, including collections and account management
  • Experience managing student loans and addressing related inquiries
  • Solid administrative and organizational skills with the ability to multitask effectively
  • Excellent customer service skills, including clear communication and problem-solving abilities
  • Ability to handle sensitive financial information with confidentiality and professionalism
Job Responsibility
Job Responsibility
  • Assist students and authorized proxies with inquiries related to billing accounts, providing clear and accurate information
  • Process tuition refund plan waivers on a daily basis to ensure timely updates to student accounts
  • Manage refunds, verifying all necessary documentation before processing
  • Conduct collection calls to students with unpaid balances or delinquent payment plans, prioritizing outreach before registration and move-in dates
  • Maintain accurate account notes and apply holds on accounts as needed
  • Perform additional administrative tasks as assigned to support the department's operations
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
New

Assistant Director of Admissions, Transfer Application Review

Under the general supervision of the Associate Director of Admissions, the Assis...
Location
Location
United States , La Jolla
Salary
Salary:
90000.00 - 111300.00 USD / Year
ucsd.edu Logo
UC San Diego
Expiration Date
July 08, 2026
Flip Icon
Requirements
Requirements
  • Experience conducting independent and unsupervised individual evaluations and assessments, and providing admission counseling for pre-admission applicants who have been admitted, deferred, or currently registered, high school and community college counselors, college advisors, directors of advising, military recruiters, and others
  • Advanced and comprehensive knowledge of academic programs, including curricula, admissions requirements, and financial aid programs, at colleges / universities and specifically at UC. Knowledge of global issues as they pertain to transfer students pursuing higher education in the United States
  • Expert knowledge of federal data privacy policies (such as FERPA) and records retention mandates, with the ability to rapidly interpret complex institutional policies (such as UCOP and UCSD regulations). Demonstrated ability to establish, audit, and enforce processing protocols that ensure total data integrity and the secure handling of official student transcripts and coursework validation
  • Advanced knowledge of tertiary-level foreign credentials, secondary school records, study abroad programs and policies, and the knowledge of major educational systems of the world. Demonstrated experience researching, analyzing and interpreting documents from foreign educational systems, including transcripts, grading systems and curricula. Proven ability to recognize inconsistencies in academic records, specifically in the areas of falsification, duplication of course content and repetition
  • Advanced knowledge and understanding of UC, and the ability to interpret and communicate policies and procedures to prospective students and the public. Knowledge of University policies and procedures relating to the Registrar, financial aid, student affairs, academic departments and Colleges. Proven ability to provide expert advice on transfer admissions to other admissions staff, students, parents, high school and college counselors, and the general public
  • Advanced knowledge of project management, including program design, implementation, and evaluation. Knowledge of human resources management policies with the ability to monitor, evaluate, and document human resources issues and performance. Ability to manage budgets, provide accurate accounting of expenditures, analyze and interpret reports, and formulate recommendations. Ability to analyze data, including return on investment, to assess the efficacy of evaluation, outreach, and recruitment programs
  • Advanced knowledge and experience working with a diverse student population. Ability to interact effectively with a diverse group of staff on campus, and off-campus counselors, administrators, multicultural and non-traditional students populations
  • Proven skill to independently plan, monitor, and evaluate high-volume processing workflows and staff performance. Demonstrated ability to utilize specialized tracking tools to identify operational gaps, target inefficiencies, and implement process adjustments that ensure productivity and business continuity
  • Advanced ability to establish and maintain cooperative relationships with schools, universities, community organizations, and other institutions
  • Advanced ability to develop recruitment programs and design effective materials. Ability to organize, plan, and implement information, outreach, and recruitment programs for transfer students, counselors, and parents
Job Responsibility
Job Responsibility
  • Responsible for planning, design, and implementation of all activities related to the review of transfer applications, processing of transcripts and test scores, validation of student records and awarding academic credit for coursework from two and four year institutions and exams
  • Implementing training and certification along with quality control measures
  • Oversee the day-to-day operations, monitor progress and make recommendations on program improvements
  • Train, supervise, and determine the goals and expectations of subordinates responsible for executing tasks associated with reviewing undergraduate applications for admission
  • Recruiting, hiring, and training a team of temporary data entry support staff, student assistants, and external application reviewers
  • Implementing policies that directly affect subordinate staff
  • Participate in the development and implementation of complex policies and procedures
  • Maintain knowledge of industry best practices
  • Represent the Office of Admissions in meetings and committees
  • Counsel and advise the public on admission-related issues
  • Fulltime
!
Read More
Arrow Right
New

Design Technology (DT)- Food Teacher (Maternity Cover)

We are delighted to advertise the post of Design Technology (DT)- Food Teacher t...
Location
Location
United Kingdom , Sheffield
Salary
Salary:
36400.00 - 53040.00 GBP / Year
Sheffield Springs Academy
Expiration Date
July 10, 2026
Flip Icon
Requirements
Requirements
  • An ‘outstanding’ teacher with strong leadership qualities who can evidence significant progress and attainment from their students over a protracted period of time
  • Someone who shares our moral purpose of ensuring that all of our young people receive the best education possible in a supportive environment from people who care about them
  • Someone who is resilient, dynamic and passionate about improving the life chances of all children in our community
  • To provide an innovative and stimulating education for all students at Sheffield Springs Academy, which ensures all are given the opportunity to reach their full potential
  • To develop excellent working relationships with colleagues internally, centrally and externally
  • To be an effective and flexible member of the Team, contributing to the successful adherence to Safeguarding Policy
  • To uphold the Academy policies and procedures at all times
  • To ensure any documentation produced is to a high standard and is in line with the in-house style
  • Be aware and comply with policies and procedures relating to Safeguarding, child protection, health, safety and security, confidentiality and data protection, reporting all concerns to the appropriate person
  • Participate in training and other learning activities as required
What we offer
What we offer
  • Highly competitive salary
  • Excellent facilities and resources
  • Access to an outstanding professional development programme
  • Exceptional curriculum resources
  • Expert subject advice
  • Three extra INSET days for planning
  • At least one personal day a year
  • Polite, respectful and dedicated students who want to learn and fulfil their potential
  • Colleagues who are supportive, friendly and who are committed to each other’s professional development
  • A chance to become part of one of the largest groups of academies in the country
  • Fulltime
Read More
Arrow Right