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360 Resourcing Solutions Logo 360 Resourcing Solutions · Education

Student Support Officer

United Kingdom, Crewe Employment contract 24784.00 - 26592.00 GBP / Year · Job Posted May 16, 2026
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Job Description

We are looking for a Student Support Officer to be a welcoming face for learners on their arrival at College, encouraging lanyard usage and helping learners to their classrooms. Throughout the day you will be visible and accessible to learners for any first line queries, directing them to appropriate support or other departments as needed, you will undertake first aid calls (full training given) and encourage positive behaviours around and about the campus where needed. This role would also include assisting the Safeguarding Team with learner safeguarding concerns.

Job Responsibility

  • Maintain high visibility across the campus, communicating effectively with learners and promoting positive behaviours
  • Be a member of the Be-Safe team supporting learners under the supervision of the Designated and Deputy Designation Safeguarding Leads
  • Be present at the campus barriers in the morning to support learner arrival
  • Act as first aider as required

Requirements

  • Level 3 qualification or above, in a relevant discipline
  • GCSE Grade C (4/5) in Maths and English (or equivalent)
  • Ability to develop good working relations and rapport with young people (16-18 years) and adult learners
  • Experience of working with groups and/or individuals in a supportive environment
  • Current, valid driving licence
  • Enhanced DBS check

What we offer

  • Access to world-class facilities
  • Access to new qualifications to support your career in education such as short online courses
  • Financial support offered to obtain your teacher qualification
  • Extensive upskilling and professional development opportunities
  • Competitive salary
  • Pension scheme with generous employer contributions (28.68% for TPS and 21% for LGPS)
  • Up to 51 days of annual leave, including bank holidays, Christmas closure, and a dedicated Wellbeing Day
  • Onsite fitness and childcare facilities
  • Employee benefit platform
  • Onsite Costa, café, shop, restaurants and hair and beauty salon
  • Free onsite parking
  • Employee Referral Scheme
  • Staff Awards
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