CrawlJobs Logo

Student Support Manager

Capital City College Group

Location Icon

Location:
United Kingdom , London

Category Icon
Category:
Education

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

52096.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

Make a Meaningful Impact Behind the Scenes at Capital City College. Are you ready to make an impact at one of London leading Further Education providers? Capital City College is looking for a skilled Student Support Manager to support and drive key operational functions helping shape the future of education in the heart of London.

Job Responsibility:

  • To lead the effective delivery of Student Support Team and ensure the vision for high quality inclusive support is implemented across the College
  • To ensure compliance with CCC SEND policy, statutory responsibilities and funding requirements
  • To provide strong operational leadership, line managing the Student Support Team and ensuring consistent high quality support for learners with additional needs

Requirements:

  • Strong organisational skills and the ability to manage multiple tasks with accuracy and efficiency
  • Clear and professional communication skills
  • Confidence working with systems and processes, including experience with learner records and learner progress monitoring software (e.g., EBS, ProMonitor, etc.)
  • A proactive attitude and a willingness to learn and adapt
  • Experience in a similar Student Support Manager role
What we offer:
  • Membership of the Local Government Pension Scheme
  • Access to TELLUS, our discount and wellbeing platform
  • Participation in the Cycle to Work scheme
  • Interest-free season ticket loans for public transport
  • Annual eye tests and contributions towards spectacles
  • Flu vaccinations and access to occupational health services
  • Medicash health plans including cashback on everyday medical expenses and wellbeing tools for you and your family
  • Generous annual leave entitlement including one Relaxation Day per year
  • Five Continuous Professional Development (CPD) days which can be used for your professional development

Additional Information:

Job Posted:
January 19, 2026

Expiration:
January 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Capital City College Group - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Student Support Manager

Student Support Specialist

The Student Support Specialist provides responsive support to students by addres...
Location
Location
United States , San Antonio
Salary
Salary:
17.00 - 19.00 USD / Hour
acilearning.com Logo
ACI Learning
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1-2 years of experience in a customer service or reception role, or equivalent experience
  • Proficient in Microsoft Office applications
  • Exceptional customer service skills to deliver a seamless client experience
  • Strong decision-making abilities, with the capacity to perform effectively under pressure and meet deadlines in a fast-paced environment
  • Excellent organizational skills with the capability to plan, manage, and execute daily office operations
  • Strong verbal and written communication skills, with the ability to engage effectively across all levels of the organization
  • Demonstrates the core values of the organization: accountability, customer focus, integrity, passion, resourcefulness, and teamwork
Job Responsibility
Job Responsibility
  • Address student inquiries related to attendance, course schedules, and academic progress
  • Assist with scheduling and rescheduling classes, exams, and mentorship sessions
  • Provide information on exam voucher policies and procedures and coordinate voucher requests
  • Provide tier 1 support for students related to access to content, materials, or navigation of the student portal
  • Manage and update student digital files in Salesforce
  • Process and fulfill requests for transcripts, certificates, and other documentation
  • Audit student attendance daily, follow up on absences or tardiness
  • Facilitate communication regarding reschedules and program transfers
  • Support students in maintaining satisfactory academic progress (SAP)
  • Respond to student issues, concerns, and complaints professionally
What we offer
What we offer
  • Comprehensive medical, dental, and vision coverage starting the 1st of the month after hire date
  • Four weeks of paid parental or medical leave
  • Flexible PTO policy, sick time, and eight paid holidays
  • 401(k) retirement plan with immediate vesting and up to 5% matching contributions
  • One free course each year after 90 days
  • Tuition assistance
  • Fulltime
Read More
Arrow Right

Student Support Associate

Join the ACI Learning Adventure! At ACI Learning, we believe that anything worth...
Location
Location
United States , Dallas
Salary
Salary:
17.00 - 19.00 USD / Hour
acilearning.com Logo
ACI Learning
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–2 years of experience in a customer service or administrative support role, ideally in a fast-paced, learner- or client-focused environment
  • Excellent communication and problem-solving skills — you enjoy helping people and keeping things organized
  • Strong computer literacy, including comfort with Microsoft Office tools
  • A collaborative mindset with the ability to adapt quickly and stay calm under pressure
  • Commitment to ACI Learning’s values: accountability, customer focus, integrity, passion, resourcefulness, and teamwork
Job Responsibility
Job Responsibility
  • Be the friendly, reliable point of contact that keeps our learners confident and supported throughout their journey
  • Help students stay on track with their courses, assist with attendance, scheduling, and academic progress
  • Handle questions across multiple channels — phone, chat, email, and text — providing timely, Tier 1 support and connecting learners with the right team when needed
  • Help maintain accurate student records in Salesforce, support compliance requirements, and collaborate across departments
  • When working onsite, manage the front desk, greet visitors, handle mail and deliveries, and keep our shared spaces organized and welcoming
What we offer
What we offer
  • Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date
  • Four weeks of paid parental or medical leave
  • Flexible PTO policy, sick time, and eight paid holidays
  • 401(k) retirement plan with immediate vesting and up to 5% matching contributions
  • One free course each year after 90 days
  • Tuition assistance to support your continued education and professional growth
  • Parttime
Read More
Arrow Right

Student Support Associate

Join the ACI Learning Adventure! We provide a full ecosystem of learning and dev...
Location
Location
United States , Colorado Springs
Salary
Salary:
17.00 - 19.00 USD / Hour
acilearning.com Logo
ACI Learning
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1–2 years of experience in a customer service or administrative support role, ideally in a fast-paced, learner- or client-focused environment
  • Excellent communication and problem-solving skills — you enjoy helping people and keeping things organized
  • Strong computer literacy, including comfort with Microsoft Office tools
  • A collaborative mindset with the ability to adapt quickly and stay calm under pressure
  • Commitment to ACI Learning’s values: accountability, customer focus, integrity, passion, resourcefulness, and teamwork
Job Responsibility
Job Responsibility
  • Be the friendly, reliable point of contact that keeps our learners confident and supported throughout their journey
  • Help students stay on track with their courses, assist with attendance, scheduling, and academic progress
  • Handle questions across multiple channels — phone, chat, email, and text — providing timely, Tier 1 support
  • Help maintain accurate student records in Salesforce, support compliance requirements
  • When working onsite, manage the front desk, greet visitors, handle mail and deliveries, and keep our shared spaces organized
What we offer
What we offer
  • Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date
  • Four weeks of paid parental or medical leave
  • Flexible PTO policy, sick time, and eight paid holidays
  • 401(k) retirement plan with immediate vesting and up to 5% matching contributions
  • One free course each year after 90 days
  • Tuition assistance to support your continued education and professional growth
  • Parttime
Read More
Arrow Right

Working Student Event Management & Marketing

Our passionate marketing team is looking for a Working Student (m/f/d) – Event M...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
atoss.com Logo
ATOSS Software SE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Currently enrolled in a Bachelor’s or Master’s program in Event Management, Marketing, Communication, Business Administration, or a related field
  • Based in Munich with regular office presence
  • Strong interest in event management and motivation to contribute to both internal and external events
  • Confident in using digital tools, including CRM systems and MS Office applications
  • Structured, proactive, and able to work independently
  • Good command of German and English, both written and spoken
Job Responsibility
Job Responsibility
  • Support inventory management and ensure the smooth organization of marketing materials
  • Provide operational support to the marketing team in day-to-day activities
  • Assist in marketing projects and take ownership of sub-projects, particularly related to events
  • Conduct data research and maintain accurate records in the CRM system
  • Manage back-office tasks and assist the team with organizational duties
What we offer
What we offer
  • Career & Development: Opportunity for long-term collaboration and potential permanent position after graduation
  • Onboarding: Buddy program and onboarding trainings
  • Flexible Work Culture: Hybrid working and a strong commitment to diversity & inclusion
  • Engaging Team Environment: Seasonal company events and team retreats
  • Health & Wellbeing: Health check-ups, wellness programs, and company doctor services
  • Stability & Growth: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row
  • Parttime
Read More
Arrow Right

Working Student Product Management

Join our Product Marketing team in Munich as a Working Student (m/f/d) and suppo...
Location
Location
Germany , München
Salary
Salary:
Not provided
atoss.com Logo
ATOSS Software SE
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Enrolled full-time Master’s student
  • Strong interest in or first experience with product marketing or product management
  • Excellent communication skills in both German and English
  • Proficient in MS Office, especially PowerPoint
  • Strong team player with confident and communicative personality
Job Responsibility
Job Responsibility
  • Create product presentations, training materials, and data sheets
  • Support the team with competitive analysis and market research
  • Optimize and adapt content on the eLearning platform
  • Analyze and visually present data and key figures
  • Prepare and maintain documentation using the Confluence wiki software
  • Contributing to our community platform
What we offer
What we offer
  • Career and Development: The chance of a long-term working partnership and a job after your university
  • Onboarding: Buddy-Programm, Onboarding Trainings
  • Company culture: Flexibility through Hybrid Work (Work from Home), strong commitment to Diversity & Inclusion and Barista in Munich
  • Engaging Team Environment: Seasonal company events and team retreats.
  • Health Initiatives: Check-ups, health campaigns, company doctor
  • Security & Stability: Company listed on SDAX & TecDAX, with 19+ years of record-breaking revenue and a 30%+ EBIT margin. Certified Top Employer© for the 5th year in a row.
  • Parttime
Read More
Arrow Right

Working Student - IT Support Technician

At NewStore, we’re building a different kind of internal IT experience - one tha...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
newstore.com Logo
NewStore
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Some hands-on experience in IT support, helpdesk, or similar - through a previous role or internship
  • Comfortable with basic troubleshooting of hardware and software issues (MacOs, Jamf, okta and slack), and eager to build deeper expertise
  • A proactive, people-first mindset with a focus on excellent customer service
  • Strong organizational skills and attention to detail
Job Responsibility
Job Responsibility
  • End-User Support: Provide prompt and professional support to NewStore employees on all technical questions related to IT software
  • Issue Resolution: Support the team in analyzing and troubleshooting common hardware and software issues (e.g., laptops, mobile devices, productivity tools)
  • IT Advising: Support employees with basic guidance on hardware and software usage
  • Service Desk Monitoring: Proactively monitor the IT Service Desk queue to ensure timely response and resolution of support requests
  • Employee Onboarding & Offboarding: Coordinate and execute the IT onboarding of new hires (including provisioning accounts and equipment) and ensuring secure offboarding
  • Equipment Management: Assist with ordering and tracking IT equipment, working alongside senior team members
  • Hardware Decommissioning: Identify and decommission non-compliant or obsolete hardware in accordance with company policies
What we offer
What we offer
  • Generous PTO and R&R
  • Professional Growth: dedicated personal development budget and a learning-centric environment
  • Flexible Work Options: option to work remotely
  • Balanced Work-Life: life-friendly working hours
  • Financial Rewards: employee stock options and a quarterly bonus based on company performance
Read More
Arrow Right

PhD Student Strategic Semiconductor Management

Strategic Semiconductor Management is a systematic approach to ensuring a sustai...
Location
Location
Germany , Wolfsburg
Salary
Salary:
Not provided
https://www.volkswagen-group.com Logo
Volkswagen AG
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Very good university degree qualifying for doctoral studies in Business Administration, Business Informatics, Engineering Sciences, or a related discipline, preferably with a focus on Procurement/Supply Chain Management
  • Strong interest and ideally previous experience in the automotive industry, digital transformation, and procurement/supply management
  • International experience through multi-month internships or study abroad programs is highly desireable
  • High proficiency in MS Office applications and presentation tools
  • English language level B2
  • Ability to communicate complex topics clearly and precisely
  • Analytical mindset, team orientation, creativity
Job Responsibility
Job Responsibility
  • Analyzing and further developing semiconductor procurement within the automotive industry, particularly by comparing it with best practices in Big Tech companies
  • Designing methods and processes (e.g., cross-industry benchmarking, cost models, change management) to support a future-oriented procurement organization
  • Developing a strategic procurement model for semiconductors, with a particular focus on demand/supply allocation and forecasting
  • Identifying process standards related to semiconductor sourcing, cost analysis, and crisis resilience, and adapting them to the automotive sector
  • Designing and implementing a supplier performance management model based on semiconductor-specific criteria
  • Analyzing and categorizing strategic semiconductor partnerships
What we offer
What we offer
  • Attractive salary & 30 vacation days (+ 24.12. and 31.12. off)
  • 35-hour week, flexible working hours, remote work
  • Special conditions for the purchase and leasing of vehicles
  • Free seminars on scientific work and interdisciplinary qualifications
  • Participation in the doctoral network for scientific exchange with science representatives and other doctoral candidates within the Volkswagen Group
  • Fulltime
Read More
Arrow Right

Academic Support Officer

Academic Support Officer role at a leading secondary school in Wandsworth, Londo...
Location
Location
United Kingdom , Wandsworth, London
Salary
Salary:
Not provided
https://edex.co.uk Logo
EdEx
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1:1 or 2:1 degree from a reputable university
  • Good written & oral skills
  • Knowledge of career paths and higher education and willingness to learn more
  • Must be able to motivate & inspire the younger generation
Job Responsibility
Job Responsibility
  • Second point of contact after Form Tutors for students and parents
  • Support day-to-day working of Academy Behaviour Management Policy
  • Prioritise issues arising from contacts with students and parents to minimise disruption to pupils' learning
  • Support personal social and academic development of students
  • Promote student well-being within each Key Stage
  • Maintain links with home, internal and external support services involved with student welfare and safety
  • Support teachers covering lessons where necessary
What we offer
What we offer
  • Cycle-to-work scheme
  • Car benefit scheme
  • Excellent training and CPD opportunities
  • Plenty of opportunity to grow & develop within the post
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy