Student Support Coordinator Job at CampusGroup (New York City)

Student Support Representative

This contract-to-permanent opportunity is ideal for someone who enjoys building ...

Location

United States , Virginia Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3+ years of experience in admissions, student support, customer service, or a related enrollment-focused role
Demonstrated ability to conduct and schedule interviews while managing a high volume of prospective student interactions
Experience handling both inbound and outbound calls in a fast-paced environment
Strong administrative skills, including application processing, record maintenance, and high-volume data entry
Ability to generate leads through outreach, follow-up, community engagement, or referral-based activity
Excellent interpersonal, communication, and organizational skills with a strong focus on service and results
Comfortable using databases or CRM systems to track activity, maintain accuracy, and monitor progress across the enrollment cycle

Job Responsibility

Connect with prospective students by phone and other approved outreach methods to explain program options, admissions steps, and enrollment timelines in a clear and supportive manner
Arrange and lead candidate conversations to assess educational goals, discuss program fit, and move interested individuals forward in the admissions process
Manage the full inquiry pipeline from first contact through application transfer, including inbound and outbound communication, application support, and ongoing status updates
Maintain detailed and timely documentation of student interactions, application progress, and related activity within the database
Build interest in available programs through lead generation efforts, referral development, and persistent follow-up designed to strengthen the enrollment pipeline
Partner with financial aid teams and campus leadership to coordinate a smooth transition for students from inquiry to orientation and program start
Track daily recruiting activity, share progress with leadership, and participate in strategy discussions focused on improving enrollment outcomes
Uphold admissions policies and regulatory expectations while delivering attentive service and contributing to a collaborative team environment
Perform additional support tasks as needed to assist the admissions function and enhance the student experience

What we offer

medical, vision, dental, life and disability insurance
401(k) plan

Fulltime

Student Support Advisor - Higher Education

Joining us as a Student Support Adviser- HE, you will support the delivery of hi...

Location

United Kingdom , Ashton-Under-Lyne

Salary:

16309.00 - 17370.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience in student support or transferable experience in advice, guidance or pastoral roles
Strong understanding of student needs
Excellent organisational and communication skills
Ability to work sensitively, independently and under pressure
Enhanced DBS Check required

Job Responsibility

Support the delivery of high-quality, student-centred services that help Higher Education students overcome barriers
Act as a key point of contact for HE students, providing timely advice, guidance and support across welfare, wellbeing and progression needs
Ensure students are appropriately supported in line with institutional policies
Manage referrals from staff
Deliver workshops
Coordinate individual support
Maintain accurate records of student cases
Support students experiencing mental health difficulties, safeguarding concerns, and complex personal circumstances
Handle sensitive disclosures relating to harassment and sexual misconduct
Support disability-related needs, including DSA applications and reasonable adjustments

What we offer

Local Government Pensions scheme
Free on-site Gym at Beaufort Road
Beauty treatments and haircuts
Health care cash plan via Simply Health
Saving clubs via Manchester Credit Union
Cycle to work
Costa Coffee on site
Onsite bakery products at Tameside One
The Restaurant at Tameside One
Retail discounts

Fulltime

Law School Student Coordinator

Come work with great people who do hard work to better the lives of low-income a...

Location

United States

Salary:

20.00 USD / Hour

Legal Services of North Florida

Expiration Date

Until further notice

Requirements

Strong analytical skills
Desire to network with peers, administrators, faculty, and community partners is required
Active participation in one or more FSU College of Law activities and/or extracurricular organizations
Demonstrated interest in legal aid organizations or pro bono service or community involvement through a combination of coursework, volunteer work, and/or practical experience

Job Responsibility

Support the work of LSNF's pro bono program by educating law students on pro bono opportunities and related hands-on experiences to serve clients
Networking with FSU Law School students, facility, and campus organizations
Contributes to development of new avenues for student involvement and creative messaging to students to communicate the benefits of pro bono experiences for law students

Parttime

Student Support Specialist

Reporting directly to the Senior Manager of Student Affairs, the Student Support...

Location

United States of America , Rochester

Salary:

24.91 - 34.87 USD / Hour

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor’s degree Required
3 years of relevant experience in a position which demonstrates the ability to work with minimum supervision
or equivalent combination of education and experience. Required
1-2 years’ experience with student affairs and/or department administration. Preferred
Demonstrated technology skills including experience overseeing online systems, managing content, and running data analytics. Preferred
Strong interpersonal, organizational, written and oral communication, and problem-solving skills are essential, as is the ability to work in a student-centered environment where sensitivity to issues of equity, diversity and inclusion are expected of all staff. Required
Practical knowledge and utilization of computer software tools particularly Microsoft Office, Outlook, Box, Zoom, and other systems. Required
Motivated and able to work in a team setting. Required
Maintains confidentiality – HIPAA, FERPA. Required

Job Responsibility

Facilitate smooth coordination between UR Scholars, hospital partners, and internal departments to enhance program success
Collaborate closely with URMC hospital partners to coordinate scheduling of mentoring sessions and job fairs for UR Scholars
Provide timely responses to Scholars’ questions and connect them with appropriate departments as needed
Serve as the primary point of contact for UR Scholars regarding loan agreements and loan repayment processes
Collect and maintain comprehensive data on UR Scholars, including, but not limited to, academic progress, loan status, and program milestones
Generate regular reports on UR Scholars’ status and program outcomes for appropriate stakeholders
Ensure data accuracy and confidentiality in accordance with institutional policies and regulations
Support continuous improvement of the UR Nursing Scholars program through feedback and process evaluation
Serve as the primary point of contact for all students enrolled in the Career Pathways Training (CPT) program, providing guidance, support, and program information
Liaise regularly with Workforce Investment Organizations (WIO) partners including 1199 SEIU, Finger Lakes Performing Provider System (FLPPS), and Caring Gene to confirm student participation in the program

Fulltime

Student Support Navigator

This position serves as the primary liaison between students, institutional poli...

Location

Canada , Fort McMurray

Salary:

Not provided

Keyano College

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Social Work, Psychology, Education, Criminal Justice, or a related field is preferred or a combination of a Diploma in Social Work and a minimum of two years experience in a related field
Minimum of 2 years relevant experience
Registration with a regulatory/licensing college or body, such as the Alberta College of Social Work (ACSW) or Alberta Education is an asset
Knowledge of trauma-informed practice and anti-oppresion framework
Training to work with students in mental health distress
Training and experience working with those that identify as Indigenous
Experience working with marginalized groups including LGBTQ2S+, People of Colour, those with Disabilities, etc.
Competent in community networking and skilled at relationship building
Experience in case management, student affairs, wellness services or administrative adjudication
Experience working with vulnerable populations and applying trauma-informed care

Job Responsibility

Intake & Triage: Collaborate with the Operations Coordinator to triage cases based on severity and policy requirements. Initiate contact with student respondents based on incoming submissions to the 'Student Affairs Complaints & Reports List'
Procedural Guidance: Meet with students reported for misconduct to explain the relevant policies and procedures related to Student Code of Conduct, Academic Integrity Policy, Non-Academic Policy, and Gender-Based & Sexual Violence Policy. Clearly explain their rights, the investigation process, and potential outcomes in plain language
Preliminary Investigation Support: Conduct impartial fact-finding interviews with student respondents and assist them by taking preliminary statements from and provide them to decision-makers
Coaching: Utilize restorative justice and coaching principles to help students reflect on their behavior. Discuss 'lessons learned' and strategies to avoid future misconduct
Coordination and Collaboration: with the Operations Coordinator with administrative tasks related to conduct cases (e.g., schedule and coordinate hearings/meetings between Students, Instructors, Chairs, Directors, Deans, the Academic Integrity Office and/or Registrar). Coordinate support with the Students Association of Keyano College (SAKC)
Workshops: Develop and deliver skill-building training for students. Topics include: Understanding Academic Integrity, Conflict Resolution, Resilience, and Healthy Coping
Campaigns: Lead and/or support awareness events (e.g., Academic Integrity Week, Mental Health Week) to create a culture of wellness and honesty on campus
Resource Creation: Maintain a repository of student resources (guides, flowcharts, referral lists, and training) related to both conduct and wellness
Community Networking: Work closely with the Student Association of Keyano College (SAKC), Healthy Campus Alberta, Wellness Services, Health Services and other external partners to better coordinate existing supports and launch new initiatives systematically and evaluate their effectiveness
Data Analysis: Track trends in student misconduct (e.g., 'Are AI plagiarism cases rising?') and wellness usage to inform departmental strategy

What we offer

Employer paid comprehensive health and dental benefits, including a health spending account
Generous defined benefit pension plan though LAPP starting on day 1 of employment
This position qualifies for additional payment of the Northern Living Allowance of $1,040.00 per month
Generous vacation entitlement and the bonus of paid holidays between Christmas and New Years
Life insurance is 2.5 times your annual salary
Paid sick days
3 Personal Days
Employee Service and Academic Achievement recognition
Greatly discounted employee membership to the Syncrude Sports and Wellness Centre (our well-known gym and recreational facility)
Tuition waiver for all employees and dependents to take courses at Keyano College to support your thirst for learning

Fulltime

Student Coordinator

EF Language Abroad is looking for a strategical, entrepreneurial, and sales driv...

Location

Ecuador , Quito

Salary:

Not provided

EF Education First

Expiration Date

Until further notice

Requirements

Bachelor´s degree in Business Administration, International Relations, Marketing, Tourism or related fields
Prior experience in a sales role, preferably in a fast-paced environment, is desirable
Experience in the education/travel industry or selling intangible products/services will be an advantage
Excellent verbal and written communication skills in Spanish and English (additional language proficiency is a plus)
Having lived, worked, or studied abroad is preferred
Proficient in using sales and CRM tools

Job Responsibility

Sales Generation: Actively identify and pursue sales opportunities by contacting potential clients interested in language courses abroad
Relationship Building: Develop and maintain strong relationships with clients, understanding their needs, and providing suitable solutions based on our language course offerings
Consultative Selling: Utilize your sales expertise to engage with prospective clients, offering personalized advice and recommendations to match their language learning goals and objectives
Product Knowledge: Acquire in-depth knowledge of our language courses, destinations, and associated services, staying up to date with industry trends and competitors
Customer Service: Ensure a high level of customer satisfaction by addressing inquiries, resolving issues, and providing support as required
International Collaboration: Collaborate with colleagues from various countries and cultural backgrounds to exchange best practices and deliver a consistent global experience for our clients
Goal Achievement: Meet and exceed sales targets and key performance indicators, consistently striving for success in a fast-paced environment
Lead generation: Participate in events that build brand awareness and increase customers’ interest. Stands, fairs, running presentations at schools and universities are part of those events

What we offer

Performance-based bonuses
Welcoming international environment
Energetic and collaborative team
Growth opportunities through training and seminars
Chance to travel internationally to attend events and visit our campuses
Real professional development opportunities
Fun activities like social events, parties, and sports
Comprehensive package designed to support your well-being both in and out of the workplace

Fulltime

Advising and Academic Support Coordinator

Location

United States , Charlotte

Salary:

28.55 - 42.85 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Minimum of Bachelor's Degree in Education, Counseling, or related field and four (4) years' experience in a higher education setting
Excellent oral and written communication skills
Ability to communicate and work with individuals of diverse educational and cultural backgrounds
Ability to act as a department liaison
Ability to lead and work with a team
Excellent interpersonal skills
Excellent computer skills
Good problem solving skills
Strong leadership skills
Experience in advising and/or coaching adult students

Job Responsibility

Serves as a resource for students in assigned education programs, offering personal and professional development coaching and ongoing student support
Assist in student recruitment, training, and supervision of peer tutors
Monitors student progress, including creating an individualized strategy enhancement plan for all students
Connects students to appropriate resources (study skills strategies, writing skills, etc.)
Counsels students in cases where professionalism expectations have not been met
Participate in the development and facilitation of proactive skills development workshops throughout the academic year for students
As appropriate, serves as a course director for coursework focused on career and professional development, and leadership studies
Work with all program staff and faculty to be familiar with course content and structure in order to provide optimum support to students
Serve as part of an academic support team and other committees as necessary, as well as perform other Student Affairs duties as needed and requested by the Director

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Student Support Services Counselor

The Student Support Services Counselor coordinates and implements advising servi...

Location

United States , Norfolk

Salary:

58000.00 - 61000.00 USD / Year

Old Dominion University

Expiration Date

Until further notice

Requirements

Master’s degree in Counseling or a related field
Knowledge of Microsoft Office applications and student database management systems
Effective written and verbal communication skills
Demonstrated ability to work with diverse student populations, including first-generation, low-income students, and students with disabilities

Job Responsibility

Implement individual counseling and academic advising sessions with students multiple times during each semester
Ensure that each student participates in a review of their degree plan and academic progress
Support students in understanding academic requirements, course sequencing, and institutional expectations related to degree completion
Develop and coordinate academic, financial aid, economic literacy, graduate school, and career-related seminars
Assist with planning and facilitating workshops that support student success and align with TRIO SSS program objectives
Document academic performance summaries and student interactions in appropriate databases prior to and following advising sessions
Maintain accurate counseling and advising notes and track student progress toward graduation in compliance with program requirements
Implement recruiting strategies to support meeting the program’s enrollment targets
Assist with outreach efforts to eligible students and provide information about TRIO SSS services and participation requirements
Assist with coordinating and implementing peer mentoring activities and tutorial services

Fulltime

Select Country

Student Support Coordinator

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?