Student Support Advisor Job at WS Training Apprenticeships (Ipswich)

Student Hub Advisor

The Student Hub Advisor supports students during their Bachelor’s or Master's de...

Location

Germany , Berlin

Salary:

Not provided

GUS Germany GmbH

Expiration Date

Until further notice

Requirements

Excellent organizational skills
Strong conflict resolution skills
Excellent written and spoken languages skills in German and English
Ability to work in a fast-paced environment
Ability to work effectively in a multicultural environment
Excellent service skills
Demonstrated organizational experience in running events, such as welcome days or new student orientation
Demonstrated skills in the initiative in problem-solving and taking proactive action in addressing student problems
1-3 Years of Experience in the student services field or comparative field
Completion of a commercial apprenticeship

Job Responsibility

Provide excellent and effective service to students in a timely manner
Respond to a wide variety of enquiries via different systems and in person
Organize student events & support student clubs to increase student engagement & sense of belonging
Outreach to students who have been identified by faculty or staff as being at risk of dropping out of UE and offer appropriate and relevant support to address their need(s). They will refer students to the relevant support based on their needs
Help identify the students’ issues or needs and refer them to the appropriate support service
Keep up-to-date information about support services on campus to be able to refer students to these supports as needed
Oversee & support peer mentor program, including helping to train student mentors
Share suggestions for improvements to the campus/learning environment with the responsible department
Other related duties

What we offer

Opportunity to work with a great team in a dynamic and international environment
30 days of vacation /5 working days per week
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

Fulltime

Student Hub Advisor

The Student Hub Advisor supports students during their Bachelor’s or Master's de...

Location

Germany , Iserlohn

Salary:

Not provided

GUS Germany GmbH

Expiration Date

Until further notice

Requirements

Excellent organizational skills
Strong conflict resolution skills
Excellent written and spoken languages skills in German and English
Ability to work in a fast-paced environment
Ability to work effectively in a multicultural environment
Excellent service skills
Demonstrated organizational experience in running events, such as welcome days or new student orientation
Demonstrated skills in the initiative in problem-solving and taking proactive action in addressing student problems
1-3 Years of Experience in the student services field or comparative field
Completion of a commercial apprenticeship

Job Responsibility

Provide excellent and effective service to students in a timely manner
Respond to a wide variety of enquiries via different systems and in person
Organize student events & support student clubs to increase student engagement & sense of belonging
Outreach to students who have been identified by faculty or staff as being at risk of dropping out of UE and offer appropriate and relevant support to address their need(s). They will refer students to the relevant support based on their needs
Help identify the students’ issues or needs and refer them to the appropriate support service
Keep up-to-date information about support services on campus to be able to refer students to these supports as needed
Oversee & support peer mentor program, including helping to train student mentors
Share suggestions for improvements to the campus/learning environment with the responsible department
Other related duties

What we offer

Opportunity to work with a great team in a dynamic and international environment
30 days of vacation /5 working days per week
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

Fulltime

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...

Location

United States , Lisle

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor's Degree Required
Outstanding customer service skills with 1+ years of customer service or related experience Required
1-year of experience in Higher Education Preferred
Experience with Student Financial Aid software application Preferred
Ability to work a variety of office hours, including evenings, weekends, and travel as needed
High level of interpersonal, communication, and problem-solving skills
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
PC skills in Microsoft Office, Internet applications, and database software
Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)

Job Responsibility

Promote student success through accurate and responsive advisement in student finance and service-related areas
Provide support and advocacy as needed for students throughout the student lifecycle
Serve as primary point of contact for students within assigned portfolio
Support students with Financial Aid advising and awareness of overall financial literacy
Support new student intake process by working with admissions to answer incoming student questions, provide review of program and student costs, and outline funding options
Create and confirm accurate financial plan
Continuously review student accounts to advise on financial eligibility
Maintain student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication
Continuously evaluate financial plans throughout student lifecycle and make adjustments
Utilize systems and student data to confirm and track accurate enrollment, persistence, and graduation information

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

Student Finance Advisor I

The role is responsible for promoting student success through accurate and respo...

Location

United States , Columbia

Salary:

Not provided

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor's Degree Required
Outstanding customer service skills with 1+ years of customer service or related experience Required
1-year of experience in Higher Education Preferred
Experience with Student Financial Aid software application Preferred
Ability to work a variety of office hours, including evenings, weekends, and travel as needed
High level of interpersonal, communication, and problem-solving skills
Ability to work independently as well as function as part of a team
Must be a self-starter with the ability to prioritize effectively
PC skills in Microsoft Office, Internet applications, and database software
Eligible to obtain and maintain systems access to the NSLDS system (must not be in default of Title IV Federal aid)

Job Responsibility

Promote student success through accurate and responsive advisement in student finance and service-related areas
Provide support and advocacy as needed for students throughout the student lifecycle
Serve as a primary point of contact for the student(s) within their assigned portfolio
Support students with Financial Aid advising and awareness of overall financial literacy
Function as a role model for our TEACH values and fosters a culture of CARE
Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education
Create and confirm an accurate financial plan by establishing timeframes to complete any application process
Continuously reviews student accounts to advise students on their financial eligibility
Responsible for maintaining student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication
Using a high level of discretion and independent judgment continuously evaluates the financial plans throughout the student lifecycle and makes appropriate adjustments

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
15 Days of Paid Vacation Days each Calendar Year
12 Paid Holidays + 2 floating holidays

Fulltime

Training Student Services Advisor

This is a key role within their Training team and will focus on supporting the c...

Location

United Kingdom , Potters Bar

Salary:

24240.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Strong Interpersonal and communication skills
Strong Organizational skills
Problem-solving abilities to address challenges
Empathy to support students facing difficulties
Critical thinking
Data management
Professional, articulate, and confident individual with strong communication skills
Previous experience in a customer service role
Ability to prioritise workload and meet tight deadlines
Proficiency in Microsoft Office and CRM systems

Job Responsibility

Handle learner enquiries and provide excellent customer service
Liaise with awarding bodies to ensure timely certification
Maintain accurate learner records and assist with training reports
Monitor and review training-related reports
Provide administrative support to the wider training team

What we offer

25 days holiday + statutory bank holidays (rising with length of service)
Contributory pension scheme
Company sick pay
Free onsite parking
Comprehensive health scheme (including dental, eye care, physiotherapy, mental health support)
Staff discounts and perks
Social events and team culture

Fulltime

Academic Success Advisor

We are looking for a new colleague to join our Student Success Team in Hamburg o...

Location

Germany , Hamburg

Salary:

Not provided

GUS Germany GmbH

Expiration Date

Until further notice

Requirements

Master’s degree required
Academic skills and student support in higher education or a similar environment such as schools/colleges or companies
Teaching methods and strategies appropriate for higher education and students with different modes of study from a diverse range of educational backgrounds and ages
Supporting students/adults with disabilities/health conditions preferably within an educational context
Good knowledge of equity, diversity, and inclusion principles and legislative requirements including confidentiality and data protection
Experience supporting the academic success of students with diverse learning needs through tailored advising and guidance, preferably in a higher education context
High level of communication, interpersonal, and presentation skills, including 1:1 and group work
Experience in generating and implementing innovative ideas and approaches to supporting students
Some experience in supporting students in at least one student need category: mental health, disabilities, learning differences, and cultural backgrounds
Excellent skills and best practices for research, academic integrity, critical thinking, problem-solving, stress management, testing strategies, online learning strategies & skill development strategies

Job Responsibility

Support student retention initiatives such as identifying and monitoring students at risk of non-progression or withdrawal using academic performance indicators, and engagement trends
Develop and implement Academic Improvement Plans (AIPs) in collaboration with students, service center and academics, ensuring measurable goals, structured follow-up, and clear accountability
Initiate and maintain proactive communication with retention-risk students to encourage engagement, persistence, and timely use of support services
Curate and coordinate a program of study and learning strategy workshops that complement existing academic writing and research support
Deliver individualized student support through scheduled appointments, helping students build confidence and develop effective study skills such as organization, planning, problem-solving, and time management
Manage and further develop the existing communication plan for the Student Success Centre activities and resources
Maintain and enhance digital learning and information resources that support student progression
Oversee communication across various channels (internal and external, including social media), ensuring alignment with institutional goals and visibility of support services
Providing case-specific psycho-social support regarding integration and personal and academic development in Germany
Coordinate, plan, and administer the Health and Wellbeing Micro-credential for students each semester

What we offer

30 days of vacation /5 working days per week
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

Parttime

New

Learning Support Practitioner

Join a vibrant college committed to the success of our staff, learners, business...

Location

United Kingdom , Romford

Salary:

20755.00 - 22966.00 GBP / Year

360 Resourcing Solutions

Expiration Date

January 21, 2026

Requirements

A level 2 or above qualification
Experience of providing effective coaching for students on an individual basis or in a group setting to support success and progression
Understanding of academic and vocational education in a College setting
A high level of oral skills, both one to one and in a group setting
Excellent written skills: able to compile clear procedures, manuals, guides etc.

Job Responsibility

To provide one to one support, both direct and indirect, for students with learning difficulties and disabilities following mainstream courses, primarily in the learning environment
To support and provide personal care alongside another member of staff, to ensure that learners can have as much independence in accessing the bathroom with privacy and dignity
To work with the Student Support Advisors and Student Learning Mentors adequate support for students with SEMH needs and to encourage such students to attend the College
To apply appropriate communication methods, suitable to the needs and preferences of the student, to enable access to information, and to facilitate two way communication
To assist in particular arrangements for formal student testing and assessments e.g. invigilating, reading, scribing etc.

Fulltime

International Affairs Advisor

The International Affairs Office at the University of Europe for Applied Science...

Location

Germany , Hamburg

Salary:

Not provided

GUS Germany GmbH

Expiration Date

Until further notice

Requirements

Completed vocational training or university degree or relevant practical experience in higher education (especially in International Affairs)
Strong communication and advisory skills, with experience providing in-person, on-site guidance to students
Strong knowledge of the German higher education system and its administrative processes
Good understanding of immigration regulations in Germany, including residence permits and visa-related matters
Excellent organizational skills with the ability to manage multiple responsibilities in a fast-paced environment
Excellent written and spoken English and German language skills
Ability to work effectively in a multicultural and international environment
Demonstrated skills in problem-solving, proactive action, and conflict resolution
Experience with mobility programs and funding schemes (e.g., Erasmus+, PROMOS, DAAD)

Job Responsibility

Provide hands-on guidance to international students on German bureaucratic and immigration-related processes (e.g., residence permits, registration with local authorities and job-seeking visas)
Advise students through information sessions, workshops, and one-on-one meetings, with a strong focus on study abroad opportunities and support for incoming international students
Administer and advise on funding opportunities for student and staff mobility (e.g., Erasmus+, PROMOS, DAAD programs)
Support and coordinate student orientation activities, workshops, and other events for incoming international student groups
Coordinate and administer summer/winter schools and additional short-term mobility formats
Collaborate with International Affairs Team and colleagues at all UE campus locations, as well as with academic, administrative, and service units at the assigned location
Contributes to strengthening international partnerships and supporting institutional initiatives related to student and staff mobility and academic collaboration
Provide general advisory and service support to students on various international affairs topics
Issue, verify, and process applications and administrative documents in compliance with university and external requirements
Support International Affairs operations and other related duties

What we offer

30 days of vacation
After successfully passing the probationary period, we offer subsidies for employees’ well-being through our health budget with preventive and aftercare services
Various online language courses and opportunities to participate in online collaboration courses
Numerous campus events from the fields of art, culture, business and science
Opportunity to develop and implement new ideas and concept

Fulltime

Student Support Advisor

WS Training Apprenticeships

Location:
United Kingdom , Ipswich

Category:
Education

Contract Type:
Not provided

Salary:

Requirements:

Additional Information:

Job Posted:
January 03, 2026

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Job Posted:
January 03, 2026